I signed up for their service in Rio Rancho Area, they told their service plan starts from…read more$40/month. I was surprised by their other charges, apart from installation fee $100, I was told I had to pay for the antenna which costs $300. So I agreed to that, then I later found out that it is only $300 if you pay it one time (OR)$348 if you pay in one year, 2 year $360 if you choose to pay in installments. This is bad as the agents don't tell it and expect the customers to read everything and educate ourselves and blame us for signing the document. In any case I was only aware of this after 2 months of installation so of course the rate should be prorated because I was willing to payoff the antenna. The customer service agent told me I owe $326 for the antenna inspite of me making 2 payments already($30.20). They wouldn't prorate the amount for me which is an additional $2.5 a month. They simply stated that since I signed a two year contract (never did, that's the default one) and I owe $360 for antenna because of that. The contract only gives 2 options 1.Pay $300 or 2. Pay $15 for 24 months. It doesn't say you the total amount you pay which is $360 if you choose the second option. Not only you are required to read the contract but in this case you are also required to calculate the net amount if you choose installment. So in short, I paid $55 extra for the antenna and a total of $355 (since I didn't know and used 2 months installment I paid $5 extra). I would advise anyone to make a one time payment and get $60 off which nobody will tell you. I hope this helps others. Also see if they'll allow you to use your own antenna. As far as internet service goes, some outages like an hour every 2 weeks. Speed is as promised. Equipment Lease or Purchase: 1 year lease to own - $29 per month =$348 (calculated value, not in agreement) 2 year lease to own - $15 per month =$360 (calculated value, not in agreement) One time purchase - $300.00 By default they sign you up for the 2 year lease and if you make the payment early you still owe the full difference like in my case which makes no sense because interest should be accrued daily, it's not a flat rate. Their billing is the worst of all the services I had availed in my life and wish I could give them no star! (Edit) I was called and given the credit, thank you for your understanding!

I scheduled an installation with NMSurf but decided not to move forward because I have a Spanish…read moretile roof and was concerned about the possibility of damage during the installation. Before any installation work was completed, I canceled the appointment for that reason. When I contacted the company afterward, I requested a refund of my installation deposit since no service had been installed. Unfortunately, my request was denied. I understand companies have cancellation policies, but I was disappointed that there was no flexibility given that my decision was based solely on protecting my home from potential roof damage. I hope NMSurf will consider handling situations like this with more understanding and work with customers to reach a fair resolution.

I would highly recommend this company. Roxy the owner came out to our office to fix some phone…read moreissues . She was on time finished within the hour min labor rate and was very knowledgeable in her business. She also had a friendly personality and great customer service. We will be calling her again if we need service in the future.

From the owner: D&M Communications offers a fine line of telephony equipment. Many popular features and…read moreapplications include voice messaging, Automatic Call Distribution (ACD), Voice over IP, Automated Attendant, Call Screening, Caller ID, etc. D&M can offer your organization a cost effective and highly functional system, which is professionally installed, and customized for your specific needs.D&M can design your network infrastructure, providing you with a cost-effective and standards-compliant network.For most organizations, the inside wiring is the largest and most complicated portion of their network cabling. It is also the most likely source of building code violations and fire hazards, if not installed properly and carefully.Also organizations rely on over-head paging systems as a vital component to their communications infrastructure. A properly designed and installed paging system provides a comfortable and effective means of contacting people who must stay within reach, even when roaming about. D&M can provide your organization with an extremely flexible system to meet the needs of office, warehouse, manufacturing, or outdoor applications.

GOOD SERVICE, GREAT EMPLOYEE! I went to get a new phone…read moreafter i dropped it while getting out of my car. I was near the location in Belen, NM. The salesperson Todd was very knowledgeable and helpful. He was patient and genuinely happy to help me. Unfortunately this level of service is not as common nowadays. He also explained i can use 911 even if my service has been interrupted. Wow! I love the phone he recommended, and with Metro by TMobile , cell service is one thing i don't have to worry about, only operating the new phone lol.

From the owner: Discover the smarter way to get all of the high-end devices you want and the network you need, for…read moreless.

I don't understand what the problem is I was talked into getting a tablet at metro PCs store by the…read moreworker there she said it was free and all had to pay was 10 dollars for wifi . Well she didn't tell me how it all worked she opened a extra phone number up on my account that I already had and connected the tablet to my phone service plus another number and it wasn't 10 bucks I paid her 250 bucks cash for the tablet and they charged me 87 bucks a month for the extra number including the 55 bucks for my original number I've had for many years. So several times a month I call metro and beg them to turn that new number off and stop charging my account for something I don't want or need they say they are going to turn it off but they never do they charge me every month auto pay. I called a supervisor and he sat there scamming me like the others he wouldn't turn that 505 number off and close that account with iPad. This should be illegal making me pay for something that I don't want nor can I afford. But wait!! IT GETS BETTER I FIND OUT THAT THE TABLET IS FREE AND I SHOULD NOT HAVE PAID THAT GIRL 250 BUCKS. Cash money so I go back in there she no longer works there and the young girl that's there has absolutely no idea how to even turn the computer on I asked her how did you get this job she stood behind the counter and put make up on and ignored me trying to resolve this huge issue that's happening. And I asked for the owners phone number or a district manager somebody that knows something better the owner that's who I need to talk to she would not give me those numbers she would not tell me their name she wouldn't tell me anything and that's not the first time that's happened either they think that they're going to get in trouble if they give me the names and numbers they think they'll get reported so they tell me they don't know that is such BS I never heard of such crap. I need to know who owns this store and what's his phone number. Because I can't afford this crap they won't remove. I have to pay for medicine that's from the New Mexico cancer center because my insurance doesn't pay for all of it so now I have to pick and choose which medicine I'm going to take the first of month or which one I'm going to leave off because I can't afford both I need all of that medicine or I'm just not going to get well. If someone the owner of metro would cancel this dang account that hasn't been used since I got it last September 2025 it's never been used I don't want it they lied about the amount. And they won't remove it . If they would I could get all of my medicine I'm on a fixed income I'm a senior citizen and I. Disabled taking chemotherapy treatments and these jerks are giving me the run around. If I could just speak to the owner of the metro PCs where this was put on my account. I believe he could clear it up. There must be some sort of laws against this with disabled senior citizens nobody will give me the man's name or numbered I don't know what else to do.

The ladies there are awesome. They helped me out got me what I needed with smiles on their face…read moremade my day better by a million. Ericka is the lady that deserves mad props for how she handled everything