The store manager, Zach, was extremely helpful, patient, and forthcoming throughout the whole in…read morestore experience. He got me setup with a better plan, upgraded phone, added device, all while saving me money on my monthly bill. The store was pretty busy, and a little short staffed at the time of my visit, but overall the service was great once they got to you. Would recommend!

From the owner: AT&T, serving over 81 million wireless customersread more

They were extremely helpful!! Mr. Martin & Kumar helped us out and they luckily had a deal going…read moreon! Great price, and speedy fast! about 20min, every other place I called was overpriced & would take forever! This place is also open 24/7 for your convenience. I personally have never heard or seen a phone repair store that's 24/7. Exceptional service and highly recommend!

Terrible place to go purchase anything ! All the employees…read moreare teen who don't give a penny about customer service

Had to replace my iPhone and I braved the polar vortex to have them insurance order a new one. The…read morestaff was helpful and weren't too pushy for all the products phone companies now push on people. The phone was sent to a different address but we worked it out. Overall not a bad national retail store for a company I have been with a long time

As bad as it gets! Our monthly charges keep escalating from $220 to over $300/month without any…read moresubscription changes over 24 months. Very deplorable service! Internet and phone connectivity works half the time in a major Metro Area Customer Service is hard to get ahold-of and the worst! Rip-Off Services! So very happy that I changed carriers! AT&T is deplorable!

Customer service. This person is very difficult to work with. One of those people who expects you…read moreto know as much about your iPhone as he does. Scoffs at questions. Arrogant and repulsive behavior.

Add one more voice to Jay and A2Z's stellar rating. I happened to be in the neighborhood getting…read moresome skates sharpened and saw A2Z's sign so I stopped in. I'd been looking for a tablet and had no experience with them at all. I am fairly computer Savey having been a software developer for 40+ years but tablets were something of a mystery to me. Jay & chatted for 15-20 minutes, talked about my needs and what I intended to use it for. Jay offered to send me some info on a couple of new tablets he knew about and could order. He also mentioned a different model available at the local "big box" store. I checked out his suggestions plus the big box option that he had mention and it turns out the big box store had a "just introduced" version of his suggested tablet that had a larger screen, more storage and a slightly better processor than his suggestions. Plus it was a few bucks cheaper. All in all I did end up getting the big box tablet but I really appreciated all of Jay's time and effort that he put in with helping me figure out what would work for me and the price range I would be looking at. I went back there the next day to show him the new tablet and got a screen protector from him. He was just the help I needed and did it even if it didn't earn him very much. Can't ask for better help than that. I'd go back to him in a heartbeat for anything he could help me with even if his price wasn't the lowest one!

Received top notch service here. It took just a 5 minute visit for Rick to fix my Galaxy S10. Would…read moredefinitely go back again.

This review is about my cracked screen for my Samsung Fold phone. I filed a claim, and the nearest…read morelocation for Minneapolis was Richfield on Lyndale Avenue. Now I know what you are thinking, I didn't have a choice of locations. I did. Three years ago for a different phone, they took care of me. With that said, I am happy to say this was my second satisfied experience. This location is north of HYW494 in a court of shops, businesses, and restaurants on Lyndale Avenue. My phone is complicated, so normally these questions are asked. Did you drop your phone? No. Was it dropped in a liquid? No. Was there anything you did to break your phone? No. It was simple, my screen cracked about 1 inch from the bottom of the fold of the phone. After filing my claim and taking it to be fixed, the uBreakiFix team confirmed the status of my phone and said this would be taken care of. I know this was a long-winded story to make sure John and Christian (uBreakiFix experts) are taken care of. Because of them, my experience was spectacular. They were kind, patient, thorough, experienced, etc. Also, they sent me a personal text with the status of my phone and when it was fixed. When I arrived to pick up my phone, they were happy to see me and explained what they did to fix my screen. I know this sounds unreal. Why would they show so much care? I don't know. I challenge you to find out. See if they treat you as well as they treated me. Thanks, John and Christian! This is for uBreakiFix leadership, please replicate their kindness and professionalism.

I've driven by this place a zillion times, but never have stopped by. It's in Midway, across from…read moreBanfield Pet Hospital and Big Tent Liquor off the Green Line. I had dropped my Iphone and part of the corner popped out of the case, so knew I needed to get my smartphone fixed. I checked out some Yelp reviews and decided it was worth stopping by. First, Snelling Avenue was undergoing major construction when I drove there, but it was easy to get to and has its own parking lot, which is super convenient. It was empty when I went in, and I was promptly attended to. The store manager, Demetrius W, helped me. He went over the minimum labor fee of $26, and they literally fixed it within 5 minutes. I barely had to wait - had great customer service, and found the price to be reasonable from other estimates that I got online. Overall, very happy with my relatively easy Iphone fix!

Friend had bought an iPhone from them in the past and they seemed friendly and trustworthy. Brought…read moremy own iPhone in to have the cracked screen replaced. When I dropped off my phone it was functioning and charging completely fine. Picked it up the next day and it wouldn't charge and was stuck in a restart cycle. Demanded to know what happened to it and after running some tests they finally admitted they had fucked the motherboard. Okay price for fixing screen but be prepared to have to buy an entirely new iPhone and if they destroy your cracked one they only refund cost of screen not $25 labor cost, which is ridiculous because all they did was destroy my phone.

My experience switching my service to Verizon was handled efficiently and I was treated very…read moreprofessionally. Highly recommend this location. Edward was very patient and understanding, he is a quality employee.

I appreciate that this store stands by its values. Supporting voices like Charlie Kirk shows…read morethey're not afraid to take a stand. The staff is always friendly, and the products are top-notch. I noticed they've received some attention for supporting Charlie Kirk, which may influence how some people feel about shopping here. Personally, I think it's important for everyone to be able to express their 1st amendment rights without the need for hate.

By far the best customer service I have ever received. Staff went above and beyond to help with my…read moresituation. They had me in the account, printed and emailed documents I needed and were nice while doing it treating me with respect.

After months and months, trying to deal with corporate Verizon and being in several stores in the…read moremetroplex, I have finally found somebody that will take a customer aside listen to them and actually give them real physical help. I would like to shout out Trevor at this location as he was amazing. He has put together a plan for our situation and I feel good about it so if you have any issues, this is the store to go to. They are problem solver, they are customer service agents, and they are fabulous.