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    Verizon

    2.0 (48 reviews)
    Closed 10:00 am - 8:00 pm
    Updated 1 week ago

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    Attention IPhone users don't be fooled by the price this charger will last you a minimum of three years!
    Derek M.

    Four years ago I bought a car charger and never would've thought it would last this long. I was amazed at Verizon for building such an awesome product. Thank you so much I will always do business with you. The only reason I broke up was because I kept moving it in and out of the truck this year. The staff at this establishment are quite friendly despite with the other reviews are saying. I walked in and wasn't greeted but there were a lot of people. Some of the stats were receiving awards so I didn't get too upset about that. But once I wasn't able to find what I was looking for I walked up to staff and was greeted properly. They got what I needed I paid and left simple.

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    12 years ago

    Helpful 1
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    105
    4

    11 years ago

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    6 years ago

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    Verizon Customer Service

    Helpful 1
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    138
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    12 years ago

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    11 years ago

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    10 years ago

    We switched from sprint to Verizon. William was very helpful and would highly recommend this store.

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    14 years ago

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    Review Highlights - Verizon

    William worked for quite a while to solve the problem and get us our phones.

    Mentioned in 3 reviews

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    Comcast Service Center

    Comcast Service Center

    (34 reviews)

    If I could review Comcast corporate company as a whole I would give a one star. They are such a…read moremess, service always goes in a circle but none the less I am reviewing the local customer service center. I was having a lot of wifi issues, after multiple calls being directed to various departments someone told me I could upgrade my modem to a new model. Wish I knew that sooner, but fine send me the model. If Comcast Corp puts in the order there is no guarantee on model so I had to come in to make the request. I went in on a weekend which wasn't a great idea since it was packed! The sign in process isn't very clear, a guy had an old school paper & pen. For a technology based company that was sad. Not even a digital we are serving # whatever. No clue how many are in front of you and if you miss the guy you sit and wait for nothing. The wait went by quickly. I explained my situation got my box. Not any conversation, not much verification in & out. Not sure if that is good or bad. I opened the box to make sure it was the model I needed and the girl felt insulted. Nothing against her I was told by Comcast to double check and I don't want to go home to find it the wrong one. Get there early, be prepared on your needs and you should be fine.

    had trouble installing new router. Xfinity software was locked on their end…read more Charged me 100 dollars for something that was their fault. Never informed me of the charge before service call. Changing service

    Verizon

    Verizon

    (2 reviews)

    This place is horrible and the people that work there are not properly informing customers. I…read morepurchased an iPad today and came back to return same day because it doesn't work for my needs. It's a $50 restock fee & the $29 I paid earlier is not refundable. So to return the iPad is $80. The manager looked me dead in the eye and said there's nothing I can do. I wouldn't have purchased this item had I known. Properly inform customers of the cost of returns before letting them purchase.

    Verizon may be ok, but avoid this store at all costs. The people who work there lack humanity…read more I had an amazing experience with a representative named Jade through the Verizon customer service line. I was contemplating going with a new service after 3 years with Verizon and learning that the promotion that was being offered throigh Best Buy (where I also experience extraordinary customer sevice - thanks to lead Brandon) would be gutted by the requirement to upgrade the account at $50 per month. Jade was able to earn my continued business with her great service and after accommodating my requests. She checked and confirmed the West Pines Verizon store had the phones I ordered in stock and also confirmed the store was opened until 8, which was also what was painted on the door when I arrived at 7:05. I needed the phones immediately because my sons were catching a 6 am flight and didn't have reliably working phones. When I arrived at the store, there were 7 people inside, 3 or 4 of them employees of the store. The doors were locked. The woman who later said she was a manager shook her head and indicated the door was closed. I begged her to please come to the door to speak with me which she did only after it was apparent I was going to keep standing at the door. I explained to her I had already purchased the phones online and just needed to pick them up. I had even received a text message that my order was ready for pick up so it seemed a really simple matter to accommodate the pick up.i explained I had to put my sons on a plane at 6 and they were leaving for a week and really needed working phones. She just kept refusing and I was nearly in tears as I begged her to please just let me pick up the phones. She claimed she couldn't open the door once she locked it but this was illogical since the 7 people inside would have to leave. I asked if there was any other person I could call to get help or any other store. She said she was talking to her manager and he said no and she walked away saying no repeatedly and ignoring my pleas for any help at all. I stood by the door as I reached out to customer service and tried ro reach the helpful folks I had spoken to before. Turns out the advertsienent that help is always open is not true. The lines were all closed. I continued to gesture and ask for help. Each of the employees looked away even though they weer just standing around chatting to each other. I stood there for over 20 minutes as I tried using thechat function and calling Verizon to see if i could cancel the order and create another pick up - sonething the employees of that store could have at least helped me with through the door. Indeed, any one of the employees who were unoccupied and standing around while the "manager" was still selling products to custoners undoubtedly could have very easily gotten the phones that were ready for pick up according to there own system and text to me. I begged any of them to come to the door to at lleast help me figure out if any other store was still open and had the devices and could help me. They just shook their heads and ignored me. I said I understood they could not get the phones but asked if they could at least just give me direction because I could not fathom putting my children on a plane alone without working phones. They were unmoved and callous in their response. I get there may be good reasons for policies but to turn away with such coldness such a simple request when there is clear capacity to meet it, is just inhuman. I will never aim to get used to the days when policies and profits trump treating people with basic kindness, dignity and respect. The manager who said no was not simply doing his job, he was making a conscious choice to ignore the needs of the community members that sustain our local businesses. If they can't be human, which demands flexibility, I pray they lose every bit of the profits they prioritize.

    Best Buy - Pembroke Pines

    Best Buy - Pembroke Pines

    (166 reviews)

    $$

    This Best Buy has the best customer service! All of the guys I dealt with yesterday were super…read morehelpful. From the minute I walked in until the minute I left, I was helped by knowledgeable people. I ended up buying a couple things that I didn't plan on but hey, smart lighting for the exterior of your house isn't such a bad thing. Besides, now I won't have to store tons of holiday lights. The AT&T guys offered me a free upgrade. It didn't work out but we had a good conversation anyway. I hope to discover more info on the iPhone 17.

    I came here to look for a dishwasher. I went to the section and saw a couple of the dishwashers…read moreweren't labeled. I waited for someone to come around and ask if I needed help, but nobody came so I went to the desk in the kitchen appliances area. There was a nice sales lady and she helped me but was only affiliated with one brand, so she couldn't give me assistance on any other brands. I asked if she could get me someone else to help and she said she would. I waited around for about 15 -20 minutes, nobody came. I went back to that sales lady and she pointed to the guy she told, but he was with a customer and didn't look like he was finishing up. I figured, I waited long enough and just left the store. It was a Sunday and they may have been busy, but maybe they should have more associates on a Sunday. What's the point of not just ordering something online if you can't get help.

    Verizon - mobilephones - Updated September 2026

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