My Internet bill keeps going up an up so I looked into an unlimited phone and internet plan on a…read morewhim after seeing the store so I stopped in. I was given an option that saved me $1800 over 36 months and a $200 gift card. Everything was explained except that I had to use my debit card which was worded as a bank not debit card so my auto pay is on my bank credit card which I thought was a bank card, nope it's not. I could have saved an additional $1260 over 36 months if the actual word debit card was used in the sign up process. Every day wording is essential when explaining contracts to people because everyone knows what debit card means vs bank/card most people don't think of their debit card as a bank card. Debit cards specifically say debit card on them and not bank card. Shame on me for not knowing that and shame on us cellular for not saying the term everyone knows. The $200 dollar gift is only good for 3 months so I put the card on Amazon as my primary credit card on file and I bought a $200 gift card with it that has no expiration date so I could leisurely spend it over time so as to not loose it. Overall I did save at least $2000 + over 36 month without knowing how much my Internet would have gone up over the next 36 months. It's definitely worth looking into for my situation.

What a pleasure to have a couple of kind and knowledgeable associates to help us navigate our phone…read moreand plan choices. NATASHA and MARIA were amazing! They help my friend by offering the best solution he needed. Could not have a better outcome and bonus if having nice people behind the counter. Thanks so much. Makes the world a better place especially in today's environment.

The closing time is 8 pm as noted in the sign out front amd he operating hours from Yelp. We called…read morethe store to ask the closing time and the "black male" employee stated that they closed at 7 pm. We entered the store at 6:30 pm. The payment machine in the store is wide open and cash bin sitting out. We asked if the machine works and they say yes but they stopped accepting cash at 6pm (2 hrs before they close.) The two employees are also sitting down and completely rude. Don't even bother to get up when we enter store or to assist. This is what "Post Covid" American workers have turned into.

At the end of our chat, they would not stop chatting. I was done and I had to say thank you twice…read more Not happy.

defective AirPods Pro (3rd generation) I received as an express replacement from Apple, and the…read morebayshore Apple store refusal to replace them despite confirming the defect in-store. The replacement AirPods have a hardware defect: they enter a continuous pairing loop that drains the case battery even when not in use. On 7/27/2026, I drove ~50 miles each way to the Apple Store at Bayshore, 5715 N Centerpark Way, Glendale, WI 53217, in heavy construction traffic. I then spent nearly 2 hours in-store while technicians ran diagnostics. During the visit, I was first told the AirPods would be replaced, then later told no replacement would be provided, even with manager approval. I was told my only options were to keep the defective product or send it to a repair depot with up to a 2‑week turnaround, leaving me without my AirPods. I was also not informed that ear tips should be removed before sending them in, risking loss of accessories. This caused significant wasted time, travel, and inconvenience. Apple confirmed the defect but failed to provide a reasonable immediate resolution.

I'm long overdue to write a review! I have taken 3 free workshops here and have really enjoyed…read morethem. The creatives/instructors are really well versed in photography, video, and GarageBand. I had a great time and felt like I enhanced my iPhone experience. I can't believe these workshops are FREE! Last year, I had some issues with my iPhone issues and scheduling a repair. They helped me resolve the problem and voila I was all set! Will definitely be going back to this location.

I have had to go to this store 3 times in the last month or so and I have had a great experience…read moreoverall! I have generally gone in the evenings right after work and have been able to be helped right away. I have seen a different associate each time and all were friendly and seemed knowledgeable. We added a new line to our family plan, so we were able to get a pretty significant discount to all get new phones and they do let you keep your old device for 30 days. You can choose which phone and color you'd like and they will get it ordered for you. I thought it came in fairly quickly, especially because we were not in a rush!

Worked with Malcolm to trade in my phone for a new one. Complete ass, very rude, and came off…read moreextremely negative from the start. He called his manager and explained the story all wrong like he was working against us not with us. Malcom is definitely in the wrong business with that attitude. I don't recommend working with that knucklehead.

My iPhone was frozen and nothing I did could unlock it. I first took it to my cell phone provider…read more They played with it for about 20 minutes or so and said there was nothing they could do maybe try the Apple Store. I remembered taking my phone to uBreakiFix for a different issue so I stopped there within two minutes the knowledgeable person behind the counter had my phone unlocked and ready to go. I was very happy with his service. I highly recommend them for any issues with your phones!

I brought in an IPhone to have cracked screen replaced. Had to wait for owner to return to complete…read moreservice. Unfortunately, later that day I learned the "non-Apple" equipment he installed did not work with "Face ID" and I could it unlock features in my phone or access apps I had set up with Face ID. I called the store and got Voicemail. I left a message and never heard back from them. On top of that, Apple recognizes and notes that "non-Apple equipment/parts" have been installed on your phone and makes it ineligible for the phones warranty. Needless to say, $150 later I have a phone that is inaccessible and the store will not respond or fix. I do not recommend this vendor.