Absolutely horrible. Rude nasty attitude and useless. The worst experience ever especially with…read morehaving my daughter. Tried to make me the problem because she was "multi-tasking" and I needed to be patient. Disrespectful in front of my daughter. Racist on top of it. Stood there forever more than 20 minutes before even being told they would assist me shortly. Couldn't find a solution attempted to make me a new email because the entered it wrong and was unable to use that for my account. Was told they would call tech immediately and after 10 minutes proceeded with idk how long this will take I will call them shortly. My fuses are really short and if it wasn't for my daughter the outcome would be completely different given the disrespect that was portrayed. I absolutely hate this establishment and company.

I worked with Dan he helped me get my service switched over from Verizon! it was amazing experience…read moremade the switch seamless!

Great service, always helpful. A class act, such a pleasure to work with Autumn and Micheal.read more

Drive past Marconi Radio, and knew I had to find out about it - because what electronics store with…read morethe name Marconi is still in business in the 21st century?! (Google Marconi wireless radio if you don't know the reference). Discovered a terrific shop that repaired the glass on my ipad mini quickly, affordably and locally! Tony does great work, and is a pleasure to work with. Highly recommended!

I love this place! I recently had my son's 14 Pro screen repaired here. Worked with Tony & he was…read morejust terrific! He was very competitively-priced. He even has a six month warranty against factory defects (not accidents) on the new screen. No appointment needed, but get there about an hour before closing. He repaired it very fast, too. When I inquired about a first time customer discount, he offered me a FREE tempered screen protector! Tony even programmed the new screen so my son wouldn't receive that annoying message, "this is not a genuine Apple part"! There's also a Burger King right across the street, so you can enjoy a Whopper while you wait! Parking is very easy, too. Just park in the driveway on either side of the building or just park at Burger King . This is a 2nd generation family business that has been in business for 46 years! There's a reason for that & it's quite obvious that it's because of the phenomenal service they offer!

Horrible experience. I have been with AT&T for 15 year and I had to walk away! Associate would talk…read moreover me. Talked to me like I'm an idiot. Left there and went to Verizon down the road and they were at least much nicer.

I went to the AT&T store in Portsmouth and I wont ever go anywhere else, I was having issues with…read moremy phone and my sons, I was very upset and down about it. I went in and George and Connor relieve my pain , They were very Professional and calm which in return calm me down, They resolved my problems with easy and confidence I walk out of the store happy and content. I will absolutely recommend anyone I know to go to Portsmouth AT&T store you want your problem resolved ask for George or Connor they will be there for you and give great service. Rating only went to five I would give them a ten.

I received my phone without issues but the salesman misrepresented some things. I was charged $40…read morefor set up without knowing this. (I have never paid for set up anywhere so didn't expect it.) Also was told of a TV streaming offer but not told it was it was the lower version with ads. When I was at the store to cancel this, it was never done. I had to call Verizon and pay the first month. When my grandson ordered his phone he did not receive the trade-in credit due him for several months due to the mishandling of the order by the salesman. Luckily the customer service representative on the phone was helpful with that. I still recommend Verizon, just not a franchise store.

This is my first negative review: Plaistow, NH Verizon store DOES NOT FOLLOW PROPER COVID-19…read morePROTOCOL and the employees all appear extremely unprofessional. I was greeted by a salesman upon entering but both my friend and I were having difficulty hearing him because although we were the only customers in the store, there was a group of 4 or 5 employees huddled around us laughing and joking extremely loud without a care other than socializing with each other, including the salesman who we put out of his way to interrupt his party time. We asked him several times why our bill hasn't decreased after our phones were paid off. He had no interest in looking into it other than stating "hmmm, you must've gotten some promotions", " good news is you are both eligible for over55 discounts" and " the old people are the ones with all the money ". HUH??? We finally stated "we keep asking you the same question and you are not answering our question, to which he replied, "well, you're shooting questions at me. Take your phones and go to T Mobile across the street or any other Verizon store, just go, Get out...Bye...I'm calling the police...bye". We went elsewhere and were helped within minutes with the correct information. Purchased our new phones/ accessories. Easy for us as well as other store. Gentleman at Hampstead location is educated in his job as well as respectful. He also followed proper virus protocol, unlike the plaistow store. I just don't understand how a business owner either allows his business to run like the circus I walked into or is so out of the loop of what's going on in his own business. His employees should learn that everyone is replaceable as well as every business can be brought down by bad employees. Plaistow store needs education in proper COVID-19 precautions (they had masks on and I wasn't as worried that nobody was wearing gloves as I am that he neglected to wipe down phones and was touching our phones after touching two other manhandled phones...ewww) as well as customer service and the difference between a place of employment vs. a college dorm room. T mobile and Hampstead Verizon seems to already know what Plaistow Verizon doesn't know. I believe that they also realize they are not the only provider around so their cocky attitude WILL eventually shut them down. CC: US CDC, NH STATE HEALTH, VERIZON CORPORATE (908) 559-2001

Staff were friendly, informative and personal. I didn't feel pressured into any purchases. I would…read morerecommend visiting this location.

My fiance and I were in need of some new phones and other technology and being new business owners…read moremoney is quite tight right now. I first spoke with the gentleman named Bob who assured me they'd be able to take care of us I then sat down with a gentleman by the name of Tim who seamlessly walked me through the process and was able to take care of all of our concerns and needs. The process was seamless and stress free with both Bob, Tim and all their associates being extremely kind friendly and patient! Our accounts are in perfect working order and we have everything we need working flawlessly! Thank you Tim, Bob and all the associates at this store for your help you have definitely gained a lifelong customer!

I added 2 lines to my account. I was told my bill would go up 6$ a month for each phone added…read more Totalling 12$ plus fees and taxes. My bill went up over 260$ a month, not including the line that was already on it. I addressed my concerns with the "office of the ceo" who was absolutely no help either. He admitted what theyre doing is illegal, but refused to follow through with the promotion they advertised!!! At&t promises you one thing, then changes it when youre not looking. Thats a dirty way to run a business. They lost me as a customer. I would Use caution when dealing with this business......