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    Verizon

    4.1 (14 reviews)
    Closed 10:00 am - 7:30 pm

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    Photo of the Verizon store.

    I normally hate going to Verizon stores, but this one is fantastic! Javier is so patient, knowledgeable and helpful to customers. He helped us upgrade our phones, trade them in and identify ways to save money each month! 10/10 recommend this location!

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    4 months ago

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    5 months ago

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    Javier S.

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    1 year ago

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    1 year ago

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    1 year ago

    Seems like its under new management. Javier helped me out. Set up my new phone with accessories! Would recommend this Verizon shop.

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    6 years ago

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    2 years ago

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    6 years ago

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    7 years ago

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    9 years ago

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    Review Highlights - Verizon

    He is really good at thinking in customers' point of view and I am glad that Javier and Roy are in the neighborhood.

    Mentioned in 5 reviews

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    People searched for Mobile Phones 5,058 times last month within 15 miles of this business.

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    Astound | Long Island City

    Astound | Long Island City

    (113 reviews)

    Woodside

    Excellent customer service experience!…read more Worked with agent Ann David over the phone. She is knowledgeable, thorough and extremely patient (I ask a lot of questions!) I began the day prepared to cancel RCN service....i am happy to remain an RCN customer. Ann made what cou have been a frustrating experience into an easy one. I wish all customer service agents would be as dedicated and professional as Ann I was not asked to post a review

    As has been said before by many others, this company has bad customer service. Far worse than the…read moreservice is their dishonesty. Astound is a good name for these people. The low level customer service and the way the company bilks customers is astounding. They claim to be giving you a five (5) year price lock. In my case, two months later they change the name of your promotion to Promotion for Life. They say that this means that only the taxes can go up if they do, but not the price for the service in my case, $40.00 with $5.66 in taxes for a total of $45.66. Do not be fooled. All their promotions, regardless of names, can be renamed and repriced at any time. They actively promote Autobilling, which means they take the money directly out of your bank account each month. It is not worth getting a $5 reduction to have these crooks get access to your bank account. Once you provide them with your bank account number, they can help themselves to any amount. Prices with Astound change at the drop of a hat. They do this by claiming that your plan's name was changed. What this means is that they hiked the price. Am actively going to see if I can find a better deal elsewhere. These people are nasty and only interested in bilking customers. These are seasoned scam artists.

    Verizon - mobilephones - Updated May 2026

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