Howard is the man! This cricket store is fast efficient, and knowledgeable. They have a great…read moreselection and I love the new phone! Peace out Verizon .

From the owner: With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk,…read moretext, and data access, and no annual contract for cell phone service. Stop by our Richmond store today.

Anytime I crack my phone screen and need a quick fix.. this has been my go to for years now. Very…read morereasonable prices and has been a great help anytime I go in with a question ! Overall this is my spot and will definitely be sticking with them the next time I break a phone lol

Absolutely the worst repair shop, 3 strikes for the same service, in a 2 week period. $100 later…read moreand the phone still isn't working correctly, he declined my request for a refund .. I certainly would not recommend this establishment and in my books this guy was rude, disrespectful and dishonest.. Zero stars is all he deserves.. Seniors beware!

This store is amazing, they have everything you could ask for. Th try have great customer service…read moreand they also have all the accessories. I highly recommend this place.

From the owner: We are here to help you with any problems you may have with your phone, offering Free diagnosis and…read more25-30 min screen repair turn around. We are open 7 days a week and have great customer service. We offer services that many phone repairs don't. We have great quality and are really knowledgeable in this industry. Bring your phone in and we will definitely make your day with our services. We also sell phone accessories for great prices. If you have any questions please let us know.

They were knowledgable and didn't try to charge for things that I did not need. They fixed my…read morecomputer and worked on my daughter's Alienware.

Quick service and communication was great! They fixed our Xbox one within a day! Will be back.read more

Excellent service, he was nice fast and respectful to me my screen is beautiful again and I love my…read morephone again......,I would recommend them again and again very affordable also.

From the owner: We do phone repair. We also sell phone accessories. We buy and sell phones read more

Brought my iPhone there because it was completely locked; I couldn't even shut my phone off. Danny,…read morethe owner fixed it within a minute. Oh and I had a cracked screen saver and he said we replace these for free. What an awesome guy and business and in our backyard. Passing this on to anyone who would rather deal with the small business guys rather than the big name ones.....it was a real pleasure and any more problems with my phone I will go back! Thank you Danny!

So glad to find this small business in our own backyard. I brought my Apple 13 pro to be evaluated…read morefor inconsistent charging port issues. We have a Best Buy Geek Squad service and after diagnostic work, we were told that a $450-500 repair was needed. This business offered the same repair for $150. They stated they would test the part before installing and if it did not do the trick, their labor would be $75. They also recommended a battery replacement, while the work was being completed, as mine was borderline after 3-years use. The cost of the battery would have been $75. We had checked with a non-certified Apple T-mobile store who offered us $200 on a replacement phone. Had that been our best option, I would have paid the $225 to fix my current phone (which worked well other than the charging port issue). The Pod Drop also recommended we check with a T-mobile certified Apple Store to see if there was a better deal on a new phone. We did just that and chose to turn in the phone and receive a new phone at no cost, with some tweaks to our plan that did not change the monthly payment. Returned to The Pod Drop to pick up the phone and turn it in to T-mobile. The staff were honest, informative and professional. For this interaction, they did not make a cent, yet they earned a loyal family-customers. We will return to them for all-things cellular. Noticed some good pricing on phone cases and other accessories too. I will be calling their store to check on stock and prices before ordering from Amazon or another big box store. Really appreciate small businesses like this.

Shout out to the excellent service @ Richmond, Michigan T Mobile! Both reps at the store were easy…read moreto talk with, offered great advice and most importantly there was no high pressure sales tactics. Very impressed! Thank you guys! Awesome experience.

Tmobile all the way around is a terrible company to do business with...but the location in Richmond…read moreis full if inept liars...my husband was told we would have good service where we live and when we got home we had absolutely no service..we had to drive 20 miles south to get a signal to call and when we did customer service told us there was no service e available in our area...we returned the phones the next day and were charged $140.00 for a restock fee....plus the fees to go back to cricket...even the owner of this location could care less about the lies thier employees told us...do yourself a favor and go with any other service but tmobile