What can I say, I've been a loyal customer for over 20 years and to me Verizon was the best, fast…read moreforward, my phone does fine as long as I'm on my home wifi when I'm navigating the internet, Facebook, Google, etc. but as soon as I get out of my house their network is worthless, pages take forever to load and sometimes Pages won't even open. At least the phone portion works good. I don't know if it's the location but I never had problems before. I'm really disappointed and worst of all I went and signed up for 3 years, so I'm stuck.

I give Comcast Xfinity only 2 stars because their customer service is pure hell to get! You get a…read morerecording that asks you questions that have nothing to do with your problem. And the recording goes on and on... in loops telling you that you must answer this question or that. Then it finally asks you if you want to text with a customer service rep. If you don't, good luck because that's ANOTHER five minutes repeating that you want a LIVE representative to TALK to. When after a 10-minute game of talking to a robot, you finally get a real person, guess what? That person has a thick accent making it impossible to understand him. I finally gave up trying to decipher what he was saying and said: I've got to go. Thank you. This is absolutely the worst customer service I've ever experienced.

Well after many many years of being a customer, xfinity just jacked my bill $40.00 more a month,…read moreand when I called to see if they would work with me, they flat out said no, the greed from this comapny is truely disgusting, so it is time to finally say goodbye to them and move on to newer choices out there. Very sad to lose a loyal customer like that, they don't care about us peeps.

I love Spectrum! We have used them ever since they put fiber cable in Grey Forest…read more I just now took a Speed test reading from my iPhone and this the norm here (362 mbps). Hardwire your computer to them and you'll get more. Spectrum comes out to our house if something can't be fixed from their end (I do believe we pay a little extra for that- well for it). I buy my own equipment and that stopped a lot of the issues we used to have and I get a lot further coverage. Just a little more and you'll get the best WiFi around (unless there is a new company I'm not aware of). My wife pays the bill so I'm not sure what we pay but I believe it's in the $79 a month range for WiFi only. It's been a been a while but ATT called awhile back and wanted our business. They offered me a price a little lower than Spectrums BUT get this .... they were going to install Wifi that was only 4 mbps I'm not sure what runs on 4 Mbps these days so - Hopefully they have gotten fiber by now for their ATT customers! Yes, we have our problems occasionally but they get on it and it's repaired within a reasonable time according to the problem.

Buyer Beware!!! When you close your account with Spectrum in…read morethe middle of your billing cycle, the monies you have paid are gone. They will not refund you the balance of the unused service. I told the customer service rep that even with business like trash pick up if you close your account in the middle of the billing cycle, you will get back a prorated amount. The rep told me that that is not how Spectrum is setup. Unfortunately, One Star is the lowest I can rate them. I would rate them even lower than One Star if I could.

i went here on friday to get a new phone it was a quick and easy process i'm very happy with my…read moreservice and new phone , the employees were very nice and helpful, 10/10 shout out to Jennifer and yolanda for the best experience with spectrum

After reading all the reviews I see nothing has changed.. Carla Lopez the so called manager at…read morespectrum 415 W Loop 1604 S Suite 109 San Antonio Tx. 78245 was the MOST unprofessional person in the building. Her coworkers were more professional than her. As we are already waiting she is in the back doing a bunch of nothing and when she decides to surface instead of asking her teammates who is next she flocks to the next man in there and starts flirting with him jumping in front of ALLLLL the people waiting including myself. One customer ask her what is happening. She points and tell her im next. She doesnt care. I stand up and tell her im next and she should not have went out of order, she tells me she can refuse my service and goes to the next man of course and starts helping him. I am sure Spectrum does not know you are representing them this way. I will definitely be leaving reviews in all platforms changing my service and hoping corporate sees this and train "MANAGMENT" better because my experience was definitely poor and not from the workers but so called "MANAGEMENT". I walked up to the counter at the next avaliable rep and he told me he had an appt waiting, the customer that was waiting told him to help me first. Even the other customer knew they were wrong. Good customer service is hard to find. Looks like spectrum is hiring anybody. Carla Lopez would not even own her mistake, she just threatened to refuse customers service. Worst experience ever!!! At minimum MAanagement needs to be retrained because I definitely had PISS POOR SERVICE TODAY!!!

Horrible horrible service , since it changed to vtx 1 . Have been with them 12 years , Feb only had…read moremaybe a week of service. No prorated service. It was thier fault . Waited on the phone for hours to speak to someone. Or tried the call back because they were so busy that did not happen, they moved two buildings down and was never notified of a change of address.. don't go with them. Close out my service today, would not prorate me, had to pay for the whole month of march.

I had the RS 25MB plan for 4 years on a 4K TV and 2 computers and could never stream 1080P video…read morereliably without buffering, even when it worked. The employees were great and tried their best on several occasions to improve the service with what they had. I received the advertised speed fairly often but it was not stable enough to stream. Latency ranged from the double digits to 500-700ms. I might get 25MB\sec one time and 2MB the next. It was like paying $88 for a tank of gas and only getting 5 gallons, but there was nothing I could do but suck it up and hope for something better next month. Frequent outages were frustrating. Some were brief and some were long but I had them weekly. Rain? Forget it. The slightest rain would result in rain fade and full loss of connectivity until it had passed. It's the norm with line of sight technology but it's aggravating. If you live close to one of their towers you probably wouldn't notice. I was maybe 3 miles away with good signal strength. Don't buy the story that 25 megs won't stream. It's the minimum needed for 4K and more than enough for 1080p unless you have several data hungry devices in the home. I now have 30MB from a local competitor and 4K video streams like water with two computers surfing YouTube. Latency is in the 20's. I give a ton of credit to the employees for trying but the trouble was beyond their reach. I hope RS can get their problems resolved. Competition is healthy.

I reached out to Fusion to assist in getting my companies network infrastructure up and running…read moreafter finding them as certified UniFi installer on Ubitiquiti's site. Cris worked with me to design a Ubiquiti system that fit our needs and budget and made multiple recommendations to make sure our needs were met without inflating cost. He then outfitted our 12,000sq ft warehouse with Wifi, magnetic door locks, complete camera coverage inside and out, and configured our console, switch, and NVR so it was up and running right out of the gate. During all of this we were actively setting up the warehouse with heavy machinery, racks, and workstations and Cris had no problem working with and around us so there was no interruption in our daily operations. His knowledge was invaluable in evaluating products and general IT configuration. He was always on time and stayed in contact regarding re-scheduling when there were multiple roadblocks on our end - like not having a ramp to get the lift outside. I would highly recommend Fusion for any IT installs.

We contracted Fusion Networking and Technology to install a security camera system at our…read morewarehouse. Two technician visits later, we still have a camera that does not work. The owner's response was to blame us for supplying the equipment -- despite the fact that cabling and installation was their contracted responsibility. When we pushed back and refused to pay in full for a job that wasn't completed, they retaliated by leaving defamatory reviews on our company's own review pages. This is not a company that stands behind their work or treats customers with any respect. Would not recommend under any circumstances.