Took my phone in yesterday due to cracked plastic screen protector. Kris, the employee who helped…read moreme, was very knowledgeable and helpful. He replaced my old plastic screen with a new tempered glass screen and it only took him five minutes. He also spent time with me explaining some other issues I have been experiencing with my iphone. I will definitely go back to this store for any future issues with my phone, laptop or other devices.

Kudos to Andrew for helping repair my daughter laptop. He was efficient and had great customer…read moreservice skills!

I had an issue with my new iPhone 17 so I went to a local ATT store for help because they're my…read morecarrier. First I went to the store on SR 60, which I discovered later is a 'corporate store' and that was a horrible experience. The mango "helped" me was rude, condescending and flat out gave me wrong info. He gave me a pamphlet with a number to call for ATT tech support - cause I pay for that in my plan - but he gave me the wrong dept, so I found out. I did call, and spoke with 2 different techs who went through the whole process, but couldn't resolve the issue! I remembered then that in the past, I'd gone to the ATT store at Harbor Point, by 53rd St and the people there had been exceptional. I went Saturday morning hoping and praying I could find help, and I did. A young woman named Shakani was so good at her job - knowledgeable AND courteous. Turns out my issue was a ridiculously easy fix! I almost started crying. Almost a week of frustration, 3 different people, and Shakani was able to fix it easily. I asked her WHY none of the others were able to do what she did, and she just smiled; never badmouthed the others, but only said: They could have. This woman has knowledge AND compassion - and obviously loves her job! I recommend EVERYONE go to that store; I bet the other techs there are as good as she is, too. HIGHLY RECOMMEND.

Back glass on my iPhone 12 Pro Max was shattered. I got ahold of WeFix Plus through Facebook…read moremessenger (super convenient) and got a quote to get it fixed, which was WAY cheaper than Apple. Just picked up my phone and I am super happy with the service. The lady behind the counter was pleasant to deal with and the gentleman who fixed my phone seems to have done a great job. Thanks!

So I stupidly left my phone on the hood of my car and drove off, eventually sending the phone into…read morethe street. The screen was smashed. I could get some things to work but not others. It was a bad day for that to happen because I needed to make important phone calls. I googled phone repairs near me and found these guys. I called and they were ready to fix it while I waited. It took an hour and I was back in business. It was a big deal to me because of the work I needed to do. They were straightforward and professional. Most of all they were willing to help me right away. I'd go to these guys in a heartbeat. Nice guys too.

Big thanks to Kevin from VidTech. I was going back and forth with LG about warranty coverage for my…read moreOLED. Despite the fact they claim to have a 5 year warranty, they stated they wouldn't cover anything other than burn in, despite that not being on the warranty document. After over an hour of escalations, LG agreed to assign a certified tech to review the situation and thankfully it was Kevin at VidTech. He reached out and I was able to send pictures of the issue via text message. He spent time on the phone with them and convinced LG that the panel was truly a warranty issue, saving me over $1800. I just had to pay labor and travel fees, which I feel were very reasonable. He was able to get the panel within a matter of days and set up the appointment. He was very efficient in getting the new panel installed and everything works great now. I wouldn't hesitate to call VidTech for service again in the future.

Vidtech T.V.repair came to my house and replaced a DLP chip on my Mitsubishi WD65738 T.V. Which was…read moregetting white dots (pixelation) a Warranty item (mine was out of warranty) for a set fee negotiated by Mitsubishi customer service this seems to have been a product wide bad DLP chip. Arrived on time, cleaned and repaired T.V. @set fee. No hidden costs.

Fast and great customer service. Cracked my iPhone 5s screen and they were able to fix it in 30…read moremin. Enough time for me to buy a new case at the Walmart near by. Cheapest area!!!

Stopped in to see if they could help with an OS issue caused by Windows update. Guy was helpful and…read morehonest. Didn't try to sell me anything or pretend he could fix something that I couldn't do myself. Great impression that this place will do good, honest work.

This place is tooo funny. ????"system"???? down for over…read morean hour for scheduled appointment. Kept me and following person waiting while they tried to figure it out. Let me offer, if I kept THEM waiting for an hour, what do you think would have happened? I did appreciate being updated on them working problem. Hour plus waiting=excessive, not considerate of client's time. I am a paying customer, deserve better. Finally, admitted to see tech. Eh. Only ok. I guess go see her if you are stuck. She told me I had "bad handwriting" and added her corrections all over my form! Then, "oh don't smile" won't accept your form...."will have to redo" pay again ???? She can pay the next hundred bucks for the service! I say, eh. Eh, only.

Fantastic team leading a great business - no complaints and have been very impressed with the whole…read moreprocess. Would highly recommend and I'll be using their services many times again for clients in the future.