Jay is absolutely the best service technician I have ever had the pleasure of using! He went out of…read morehis way to find me the exact OEM screen replacement I needed for my phone and even gave me an opening to have it replaced at his house on a Sunday afternoon! I will definitely refer him to all my friends who might need any kind of electronics service. Once again, he is by far the best! Art S.

I didn't even know a phone could crash! 1 hr and 10 min drive to the most amazing person, Jay, to…read morethe rescue! He was able to restore my phone back to working order(after a full charge) perfectly. Pricing is amazing as well, not taking advantage of an old lady not knowing a thing about cell phone repairs. I can't recommend him enough, worth 10 stars!

IT Tech Boyce repaired my computer remotely. I had a security software that did not update…read moreproperly. He identified the problem, uninstalled the problem software and reinstalled it and the upgrade. He was knowledgeable and kind and helped me tremendously. Libertek is an excellent company to do business with and Boyce is a great representative of this. Implant.

I brought my crashed external hard drive into the store to see if they could recover the data from…read moreit. The guy who did my intake explained that it will be $162 due today. I asked if that is a flat fee if they are successful or unsuccessful. He said it was. I asked in there would be any additional fees, he said no. He said if they have to mail it out if they can't figure it out then it would be extra. I told him to not mail it out without first calling me to approve or not approve. He also asked if I wanted them to put the files on a hard drive which would be extra. I said no and asked if I could bring my own hard drive to transfer the files. He said yes. I asked if I should just bring it at a later date to do that and he said yes. He told me it would take 10-12 days. On day 14 I still hadn't heard back so I called. The guy who answered didn't know what I was talking about and had to call me back. Another call where the guy seemed confused about what I was asking. At this point I lost the tiny bit of confidence I had with this place. He called back a second time and said they recovered my files and I asked can I bring my hard drive at 3pm the next day to get my files. He said yes. I arrive the next day to be told by the store manager that it will cost me another $75 to transfer files to my hard drive. I refused to pay and told him nobody said anything about a hidden data transfer fee. He said then I couldn't have my files I paid $162 for them to recover. I was so upset and he admitted it was possible his staff neglected to tell me 2 different times there was this hidden fee. He offered to charge me $50 not $75 for the error. Had I known upfront it would cost $237 not $162 I would never have hired this shady company. I am skeptical and think this is a normal predatory practice of this place

Came to have my IPhone 15 pro screen replaced, after a bad fall, with a used Apple or an OLED,…read morecheaper screen version. Work was competent, well priced and best yet, quick! More than anything, the shop gave me the feeling of trust one needs when seeking help with cell phone repair in Albany. Highly recommended!

What a convenient, personable and professional service! We needed a screen repair and they made it…read morehappen. Having them come to us was so convenient and the price was reasonable.

Backup support. Picks up the phone and answers the questions. Problem solved…read more New problem is with Yelp - requiring 85 more characters to post this review.

Poor service. likes to call people crazy and say that they're liars because they point out facts…read morelike why sell doesn't matter what they pay for the phone knowing that they're in a jam one that you say is unlocked but yet now he still has to pay to use his services because it wasn't fully unlocked. Apparently I don't know, but that's not even the problem. The problem is the not even five months old and . It shuts off after being on the phone for 15 minutes so what good is that phone? I don't care how much you paid for it every time I post to them they ignore my messages. They delete post from Facebook so I figured let's do a yelp review. Maybe it'll get the point and stop making it look like it's my problem when it's their problem instead of apologizing instead of offering something they sit there and call me crazy and call me a liar. Really wish I could post a video of the glitching phone.

When we had an emergency breakdown of our computer, we found Eyemax…read more Computer Geeks on Yelp and we are so glad we did. On a weekend, Zach told us to come in the next morning. We found him to be knowledgeable with 25 yrs. of experience, personable and reasonably priced. we picked up our restored computer that same afternoon , and are very happy with the results. We are keeping Eyemax phone number at hand for any and all computer needs. Look no further for personal, competent and friendly service. Thank you Zach!

First I need to I don't know why this has me listed as San Francisco, CA but I live in Albany, NY…read more My son woke up Saturday morning and his computer wouldn't turn on. I called and Zach was willing to see us right away. When I was on my way there I had an accident and fell down a flight of stairs, so needless to say I wasn't in a position to go meet Zach. He was wonderful and told me not to worry about it that he would be there for us when we were ready. He WAS!!! We called on a Sunday and he met my husband and was able to repair my son's computer in about 4 hours. He was kind and didn't take advantage of our lack of knowledge regarding computer repair. His rates were very reasonable and I would highly recommend Eyemax for anyone experiencing computer problems. I will definitely use them again if I should encounter any problems in the future.

It will sound random. But we were literally passing through Albany on our way North, and on a…read moreFriday morning, we needed to buy a used iPhone to replace the one I was using. A quick search yielded these guys who were along our route, and we made the quick stop. And were the first ones there when the doors opened that morning. Don't let the location or look of the shop fool you, these guys were extremely helpful and knowledgeable. They had a pretty good product selection - I got my used iPhone 7 at a good price (it looked almost brand new). And the counter guy even helped me switch SIM cards, and made sure everything was working to my satisfaction. We were in and out in 20 minutes, and continued along our drive without missing a beat. Sadly, we don't live nearby or I would be a more frequent customer. If you live in the area, then this should be on your list of handy resources for your cell and tablet needs. Keep up the good work guys.

You hate to pile on a business that's already gone out of business but these people really screwed…read moreme. Not long before closing up shop sometime in March 2019, I had my iPhone battery replaced. It was $79.99. Within a month, something in my phone starts rattling around. A short time after that the phone had issues accepting the power to the form the lightening cable. I called Phone Wizard who I discovered had gone belly-up. So I took it elsewhere. These folks opened up my phone and told me the following: "Your battery is is barely connected by a tiny power cord to the rest of the phone. That's what rattling around. Also, whoever put the battery in gave you a used battery that was literally glued in place." Totally unacceptable. I had to pay $60 for another (new) battery because the good folks at Phone Wizard seemingly had at best had no clue what they were doing, or at worst willfully screwed me over. Shame on these people and their business practices.