Best store I've ever went into. It always smells nice, the crystals are a reasonable price, the…read morestaff is lovely, ect.

From the owner: Fine artisan jewelryread more

Such lovely, charming, and sweet folks, always willing to help you pick out the perfect item for…read moreyou. They helped select a stunningly effulgent round diamond solitaire style pendant, with my first choice for any karat, color, or clarity as they will be happy to personalize for me and their asking prices are very reasonable market-wise. They thoroughly and attentively explained to me the differences in the grades and gave me helpful input about whether I should choose white gold or platinum, round or princess cut, etc. I needed the chain customized for both 16 inch and 18 inches, so I will be picking it up on Monday so I can wear it both ways, no additional charge. I left there really happy about my purchase as well as their exceptional service and I don't even leave Tiffany & Co. half as excited. If you want to treat yourself to a luxury item, definitely take my word for it, you won't be disappointed as they are the one of the best in the business.

Really nice people to deal with. I bought a 2nd Citizen Eco-Drive from them today. Got great prices…read moreon them both. The first was half off and the 2nd about the same when they matched a price I found online for the same watch that was better than the 25% off the shop was already offering. I went in earlier in the day to look at it and didn't feel at all pressured by the salesperson and I could tell she genuinely liked watches, jewelry and helping customers. I went back later and showed them the deal online and within a few short minutes I was paying. They adjusted the bracelet as I waited too which was much appreciated, even after I offered to leave it until later. I did have a watch I did not buy from them adjusted about a year ago and the service was very reasonably priced, especially considering I tried myself and gauged the band. I definitely recommend giving this local shop a shot before you buy from a chain or online. They have a nice sized clearance section and other sales too. Also some pretty cool vintage pieces that may interest some. Haha they even had Downton Abbey jewelry! Who knew!

Very friendly folks. Brought in a very sentimental sterling silver cross for repair. It was…read morerepaired magnificently, polished to a fine shine and is in better condition than when I bought it. I am beyond pleased with the quality of their work and attention to detail.

There is no friendlier and more fantastic jeweler than Maria! Her creativity and skills are matched…read moreonly by the joy it is to meet and work with her. A true gem!

My fiance purchased my engagement ring here and told me about the incredible experience he had…read moreworking with their staff to create my ring. After receiving it, it was slightly loose so I stopped in to see what my options were. Immediately upon entering, I was greeted and asked how their staff could help. I explained the situation and was given all of my options. I decided that I would try a spacer. The staff member who was helping me offered to put on the spacer and clean the ring at no cost. I was so thankful for their help and we will definitely be returning to purchase our wedding bands!

Always helpful. Great custom job on a bracelet. Very good on repairs, appraisals. Staff very…read morefriendly.

While wandering and never lost, I find myself walking down the little nook slash bend at the bottom…read moreof River St. Though the buildings are beautifully and enticingly empty and abandoned, I never shade away from one of the few stores left on the historic block. I have never been disappointed with a purchase or glance around the store. It's a difficult time entering into a gem of a warehouse like this, especially if you happen to be "browsing" or "just looking" when you really know that you weren't prepared for the treasure you'll come across that you never knew you wanted to need. Bracelets and necklaces can be custom fit, based on which crystal glassware or gem you want to feel for the day. You also have the ability to create your own accessories to your own desires or custom design a bracelet for a friend, loved one. While the prices are more than fair, if you know what you're looking for and at, you may even come across a hidden treasure so original, you find yourself setting time aside in the future for yourself and friends to travel the river's edge for some rocks and jewelry.

A hidden gem in Troy! The owner, Theresa is one of the most talented designers I've worked with…read more She has an impeccable eye for finding quality merchandise from all over the world. The store has a unique selection of gems, gifts and offers great prices as well as wholesale (provided proof required). As a known traveler this is my favorite store and I buy all my family gifts from here!

I brought a pearl earring to Northeastern Fine Jewelry in Schenectady. I wanted a match made. They…read morewere dismissive of me and rude. I took it to Mayfair Jewelers in Latham, they were welcoming, professional and courteous. They made a perfect match and now my daughter can wear them at her wedding in September.

I've been coming here for all of my jeweler needs for about 3 1/2 years now. Every single person on…read morestaff is incredibly friendly, very patient when I have questions whether it be about what kind of modifications on a piece are possible, pricing, or even if I'm just curious perusing their stunning displays of jewelry. I love that they also deal in vintage items as well as Rolex sales and maintenance. And no brand or need is too small! The watches I wear to work are not particularly fancy but I like them. Sizing, new batteries, etc. Every time I have been here with any type of item I'm very pleased. Including the restoration of the necklace my grandmother wore for her 1952 wedding! I send all my clients here when they mention a need Mayfair Jewelers might be help with and hear glowing reviews from many of them as well.