Sheryl is by far the expert in gems. Her service is exceptional. She has unique pieces at very fair…read moreprices.

DO NOT GO HERE, avoid at all costs!…read more Absolutely horrible experience, ruined my wedding ring and so rude and unprofessional. Do not risk bringing your jewelry here, they will ruin it and take no responsibility, it's clear they don't know what they're doing. Brought my wedding ring in for a loose main prong, received it back weeks later with the prong even looser than when I brought it to them, with two stones completely missing which were perfectly fine before, and a huge black resin burn on the main diamond. Not only did they not fix what they were supposed to, they sent my ring back mangled. I have no idea how or why this would happen and how they wouldn't notice this before returning it to me. They also apparently don't take photos or videos of rings before and after repair for documentation, which is wildly unprofessional and is basically jewelry repair 101. Thankfully I took my own photos as evidence, as we're suing the company for the cost to repair the damage they did. They also don't do the repairs in store, which they weren't transparent about, and send it out to god knows where, so be further warned that it's a massively sketchy and unprofessional operation. On top of having no skills as a jeweler, their customer service is atrocious and they treat customers like garbage once they have your money. When I called to discuss my concerns with the state of my ring, the old woman working was immediately defensive, insulting, rude, and accused me of lying and swore at me. Not sure what I would gain by lying about their botched job, I just wanted the situation rectified. She also admitted they don't do repairs in house and don't take pictures or document what is damaged and what they fixed, insanely unprofessional and a scam of a business. They should be ashamed of how they damage pieces that mean the world to people, and then treat and talk to customers horribly. Save soo much time, frustration and heartbreak and go to a business with actual skill and integrity and who treats their customers as they deserve. Edited to address business comments below: Ma'am, I did not swear at you, and have the recorded call as proof of your unprofessionalism and rudeness. You did offer to 'fix' the damage, but who in their right mind would trust you with their jewelry for a second time to fix the issues you carelessly caused, after you sent back my ring with the original issue not fixed, and more damage added on top of it, that you didn't even notice? Insane. For you to say 'I did not want this done', is wild, I shouldn't have to bring my ring back to repair burns you left while not even fixing my issue. Potential customers, do you really want to put your trust and jewelry in the hands of unknown 'contractors'? Very sketchy. Even if my mom was happy with past, non complex, jobs you did, it doesn't mean this one wasn't a total disaster that you did not take accountability for. Everyone, save the headache and lawyer fees and go to someone sane and professional!

Repaired my Willis Judd magnetic bracelet when the spring pin broke for no charge. Thank you very…read moremuch!!

The customer service at timesquareclockshop.com is first rate! They bend over backwards to help…read moretheir customers! I will shop there many, many more times!

Very friendly folks. Brought in a very sentimental sterling silver cross for repair. It was…read morerepaired magnificently, polished to a fine shine and is in better condition than when I bought it. I am beyond pleased with the quality of their work and attention to detail.

There is no friendlier and more fantastic jeweler than Maria! Her creativity and skills are matched…read moreonly by the joy it is to meet and work with her. A true gem!

I must say, this is the BEST Irish gift store I have been to outside of Ireland. The highest…read morequality products, that are handpicked by the owners, are exquisite and are destined to become family heirlooms. Whether you're looking for Irish tea, a wedding gift, or an engagement ring, you'll find everything you need within this cozy cottage.

Tipperary at Tara is coming up on forty years of supporting small businesses in Ireland while…read moreproviding quality gifts, home decor, and traditional food choices to not only the people of the Capital Region in NYS, but nationally and internationally through their website. They know the makers by name. Ask who made that hat you bought for your husband, dad, or brother and they can tell you. The sweaters and woolens are not only the classic fisherman sweater, but designer blues, purples, greens! Who designed that sweater? They can tell you. The jewelry sometimes comes from a drawing Tom sends over and says "can you deaign something like this?" You will NOT get this kind of small business to small business support and knowledge anywhere else. Please support small businesses here and in Ireland and look snappy doing it by shopping here either physically or online. You will be glad you did with every compliment you get on that sweater, hat, jewelry or great Tea!

This past weekend my youngest daughter and I drove up from…read more Western Pennsylvania to visit my eldest daughter (and finally pick up the rest of my belongings). Always find myself remiscing because the house my eldest daughter lives in --- it belonged to my Grandparents. Such an enjoyable visit with Janet --- I agree that her items are easier to find and even though the space is saller than across the street. Very knowledgeable about the items she is selling and helpful to both daughters as they both picked up a different version of the stone. Even though my cdaughter s are both in thir mid are in their 40s --- I had to laugh because of the look of wonder in their eyes and unbeknownst to either one - each chose an opal. That was my Aunt Mary Ann's favorite gem. Janet is so hospitable, friendly, informative and accomodating. On the way home from Hoosick Falls, my youngest began to hint about the next time - HA!

Like my Sister's review states, we were back-roading it to Lake George as we always do on our…read morelittle get-a-ways. We turned the corner off what seemed like endless Farm roads and all of a sudden A TOWN... There was a giant sign that said Home - Made jewelry 20% off, and kidding I asked "Wanna go in" to which she said YES, so we pulled over, parked and went in. We literally spent an hour with Janet in the shop, SHE IS GREAT!!! We continued to talk about Janet for the rest of our girls weekend, that I could spend a weekend with her and hear her stories & just be in her presence! I was very happy to see all the diverse items that she promotes and inspires in the middle of what might be a less than liberal area, She sells and donates the proceeds of Haitian art back to the Haitian communities. She had SO MUCH jewelry in her shop and if you would mention something she INSTANTLY knew where it was on a random table. You could spend all day in there and still not see all she had. My sister liked one thing and instantly she made it into something else. She was just great & I want to hang out with her & hear her stories! She was a great soul and really had beautiful items! She is moving across the street and we told her we would definitely come back next time we are in town.

great service at Noirs. Noir a great person to deal with, Have…read more bought watches to have battery replaced and reasonable charge.

I was a Saturday morning walk-in and experienced outstanding customer service and and technical…read moreexpertise at this family-owned business. I brought in two watches for repair -- one a battery replacement, the other a small repair on a vintage watch -- and Nur completed the work in less than twenty minutes and cleaned both watches, all for $15. I was blown away by how efficiently the work was done and how reasonable the price was. There is a public parking lot right around the corner, so the whole endeavor was a breeze. Highly recommend!

We could not be happier with the anniversary wedding bands we had especially commissioned from…read moreGrant at N Fox Jewelers! They are actually better than we imagined. We came in with a basic idea of what we wanted - silver bands with birthstones representing each of our 3 kids. Grant asked very careful questions, and offered the advice and guidance we needed for the outcome to be the best. Size, materials, layout, mount, finish. We went with white gold and colored diamonds. Ordered the materials. Grant checked in with us along the way, it took about three weeks, he also refinished our original wedding bands. We are just so very pleased and thankful for the talent and care given to fabricating our rings. We couldn't recommend N Fox Jewelers more highly. The best.

Just wanted to give a shout out to Matt Howard for my experience at N. Fox Jewelers in Saratoga. We…read moreare always in Saratoga with family and this was my first time at this jeweler. I wanted to buy my wife some stud diamond earrings she can wear daily. Matt helped us pick out the right pair for her and you can't beat their prices. I look forward to future purchases at n. Fox for me and my family's needs - and will be sure to reach out to Matt directly before heading over. If you're looking for some fine jewelry, you can't beat the staff and amazing selection at n. Fox Jewelers. Don't think twice to walk in here, this is a judgement free zone - unlike most jewelers. I was treated wonderfully by Matt Howard and his team. Great experience A++++.

Paul Truman Fine Jewelers is a true gem. Paul and Debbie…read morewere very patient and kind as I needed to have 2 rings resized, one had to be cut off my finger! - how embarrassing- Safe to say, my wedding ring and the beautiful anniversary ring Paul Truman crafted, dazzle my everyday life now. This diamond and ruby 40th anniversary band is so gorgeous! It looks like a crown for my finger and I enjoy seeing it 40 times a day. My loving husband stopped into Paul's store in Albany, NY, on his lunch breaks and over a few years, gifted me some pairs of diamond, and diamond and sapphire earrings, vintage and modern. There is something for every budget, and the place is as you might expect, is dazzling. Debbie was most helpful and friendly with a quote and reworking a pair of earrings I had laying in my jewelry box for years. I love wearing them again. Thanks Paul and Debbie, for making me look and feel great!

I was visiting Albany for the day and realized my new watch needed a safety chain added. I stopped…read moreby Truman Jewelers in the hope they might be able to accommodate me on a very tight time table. Megan Olson, one of the in-house jewelers, quickly assessed my need and suggested a custom solution which could be constructed that afternoon. She showed me the materials, explained how she would connect the safety and carefully measured so it would fit securely. The price was very reasonable. The work was completed within the hour. I've been wearing the watch for almost a month since the work was done and the safety is very secure and works perfectly! I was pleasantly surprised they could accommodate an out of town walk-in customer and accept a rush job so late in the day. The watch safety provided peace of mind during the rest of my travels. My only regret is that Truman Jewelers is not located in my home state! My trusted local jeweler retired and I wish I could find a company like Truman's in my area to replace my past jeweler. I value professionalism, excellent workmanship, good value and being treated with friendly courtesy. Truman Jewelers delivered all of that and more. Even more impressive since they knew I was a visitor and wasn't a potential long term customer!

While wandering and never lost, I find myself walking down the little nook slash bend at the bottom…read moreof River St. Though the buildings are beautifully and enticingly empty and abandoned, I never shade away from one of the few stores left on the historic block. I have never been disappointed with a purchase or glance around the store. It's a difficult time entering into a gem of a warehouse like this, especially if you happen to be "browsing" or "just looking" when you really know that you weren't prepared for the treasure you'll come across that you never knew you wanted to need. Bracelets and necklaces can be custom fit, based on which crystal glassware or gem you want to feel for the day. You also have the ability to create your own accessories to your own desires or custom design a bracelet for a friend, loved one. While the prices are more than fair, if you know what you're looking for and at, you may even come across a hidden treasure so original, you find yourself setting time aside in the future for yourself and friends to travel the river's edge for some rocks and jewelry.

A hidden gem in Troy! The owner, Theresa is one of the most talented designers I've worked with…read more She has an impeccable eye for finding quality merchandise from all over the world. The store has a unique selection of gems, gifts and offers great prices as well as wholesale (provided proof required). As a known traveler this is my favorite store and I buy all my family gifts from here!