Horrible customer service! I called to inquire about new service and made an appointment for them…read moreto come out. I took a day off work and they never showed! Alexander their sales rep was totally unhelpful and incompetent. If they treat potential customers this way I can only imagine how bad it is once your in a contract.

A couple weeks ago, my business (Uncle Marty's Shipping Office in Collegetown) gladly bid Spectrum…read morecable internet adieu and said hello to Fiberspark fiber optic. We've been totally thrilled with it since! Fiberspark is a local, Ithaca-based company. Their management and customer service is top-notch and we couldn't be happier with the switch. Our connection is much faster now, and our bill much lighter. Keep your internet dollars local and contact Fiberspark today!

From the owner: Fast Internet in Ithacaread more

Southern Tier Internet provides the best internet service in Elmira, Horseheads and Corning NY…read more They have "state of the art" transmitters on the communications tower overlooking Elmira - super fast internet - I stream HD video with no buffering.

While installation was no problem the first bill was NOT what they said it would be! In fact, the…read morefirst bill was 2x higher than offered and as for the first two months free you see I had to pay. Next the internet service breaks up while app plays more than spectrum

I had a problem with installation also with call center, asked to talk with manager. Never received…read morea call back over billing as well as installation.

After we lost power yesterday our internet was not working. Cory came to the house today from…read moreHaefele and installed a new modem and router and helped set up everything back to Wi-fi. thank you very much Cory!!

Cory and Alex were awesome. Good job fellas thank you!!! They explained everything and worked…read morethrough a challenge with our wiring. Highly recommend

Verizon ripped me off so many times they scam people they said I owed them 5 grand my bill was on…read moretime every month they kept raising my bill even higher I wouldn't recommend Verizon to anyone

Verizon abruptly cut off my "landline" service so that I cannot make or receive calls. About 9…read morehours of dealing with bots and a chatline put me in a loop that never ended and solved nothing. It's Christmas, my phone account is paid up, and I can't use it. Worst customer service experience in my life [and I'm 77].

Service was excellent! Travis helped us with a quick turn…read morearound on a very comfortable guest room mattress for an elderly relative. He delivered a sale far beyond all our expectations. Delivery was smooth!

Great service, hometown business, plenty of showroom items to see. Convenient parkingread more