Great selection...... best advice!!! staff very helpful …read more Reasonable prices .. A local gem!!!!

This one of those 'gems' that usually only local folks know about... The sort of place You like to…read morespend some time just searching in the corners to see what hard-to-find item You've been looking for a long time, and nobody else, because they live on the 'fast track', bothers to stock or imagines that a customer could want... Long-time family courtesy, and old-fashioned smiles that are so hard to find nowadays... Bank this one in Your mental rolodex for future reference... When You just can't find that elusive gismo, because too many stores can't even imagine it!

We took a generator in for a tune up ... even though it's not a brand they usually service they had…read moreno issues checking it out to see if they could help. When we got it back, not only did they do a great job on the tuneup, they also replaced a leaking part that we weren't aware of and even topped off the gas tank for us. Staff was super helpful and friendly. Highly recommend them

Go anywhere else. Don't walk, run from these people! Customer service is non-existent. Buy from…read moreANYONE but these people! They don't stand behind anything they sell!!

Waiting on them to bring with them and German trade or two ponds in a slide that were not big…read moreenough for two waiting for them to bring in 4 x 4 by eights. My father-in-law needed 25 quick cement. They want to charge him a $25 pallet charge, which is bogus and he had to load the concrete himself. Nobody helped him. Hopefully this review helps and lets people know what they're walking into at Home Depot never happens at Lowe's.

Very limited and over priced selection of electrical components including new work switch/…read morereceptacle enclosures let alone Decora switches and receptacles. Thanks for nothing!! I'll shop else where.

NEW self checkout, then you get survey asking how the cashier was…read more Want to know how much your order came to? You will have to pay first! Then the register will tell you. Never seen anything like it, shopping elsewhere.

Worst store ever. Not sure who is managing this store, but come on, really? Went in 2 weeks ago to…read morepurchase a new screen door. For starters, the man who waited on me in that department had absolutely no deodorant on. It was so obvious. How can anyone not notice who works there! I couldn't even stand next to him, it was that bad. (This was in the evening, about 6pm). Yesterday I ordered a skid of mulch thru website, with my delivery date being scheduled. The very next day my delivery got bumped by 3 days, not surprised there. Someone named Nicole called and told me to return her call. Spent my entire lunch calling the number only to have someone pick up then hang up. Worst customer service ever! The people in the store are not trained in any way what's so ever. They are unknowledgeable people, who because they are considered cheap labor, is why they are hired. Sum it up, they very same night I went to Home Depot and bought my new Anderson screen door. Leason learned, I will never shop here anymore. Go to Home Depot, they have knowledgable "clean" people and most everything is in stock.

I've been a customer for years. Recently, I dropped off items to be sharpened and now, I can't get…read morethem back. I will need to take legal action to get my items back. When I call to ask about the items, it's a big joke now. The manager is not in the shop when I visit. The only thing they know about me is that I have a vowel at the end of my names. If you are an American Citizen of Italian extraction, you don't want to shop here.

Nothing against Lowes or Home Depot but Home central has everything you need and great employees…read moreready to assist you right away. Great parking, great prices and much less stress than the mob scene at the big stores. check it out.

I normally go to the Binghamton Lowe's but since I was near this one I stopped. I needed 6…read morescrews. Of course they only had self checkout going and the code on the package of screws wasn't working. 20 mins later after an employee finally came over I left. She couldn't figure it out either. Maybe hire a few more people? Not like anything there is inexpensive. I won't be back to the Vestal location.

Hired Lowe's to Install an HVAC heat pump and they sent Holbrook heating who did a poor and non…read morecode install which could have burned my house down and had to be replaced by a reputable company. Lowe's fix was to send an illegal gag order then do absolutely nothing. A BBB complaint was filed and Lowe's will never be used again.

They always have whatever I need and their prizes a very reasonable and if you take into account…read morethe gas savings of having to go elsewhere, they are cheaper than the big box stores for most items. There is always someone to help you find the things you are looking for and the people know what they are doing, and they know a lot about most of the stuff they carry, or they know who to ask for that item. All in all, they are a great place to get what you need for your home and garden and a great place to start with.

Why do I even try there!?! The service is usually terrible but it saves me a trip to New Milford…read more Today I went to get some keys made. Asked a employee for help and he did not know how to do it. He asked another service person and she didn't know but said another employee did. Neither one went to get that person or even said anything more to me...they just stood there until I decided to leave and take business elsewhere.

Very Helpful & Professional, worked on an old tool chest, made keys from a broken key, then…read moreassisted with getting the chest to open, as there had also been some rusting. Great team.

Very professional, prompt, and courteous service. I moved into a new house and needed some locks…read morechanged. Ohn came out and made them all the same. He really knows his stuff and gave me a recommendation for a more secure lock than most of the mainstream offerings. If you get locked out, need new locks, or just want to make your home more secure, give Ace a call. They will treat you right.