Carl and Dane were great! I appreciated the tongs and the football platter! The football platter…read morewill be great during football season!

Actually, it was AWFUL. I was a happy customer of US Cellular until they were bought out by…read moreT-Mobile. US Cellular told its customers that the transfer would be seamless (no need to set up a new account or change my password). So I never got a new TM PIN number, account #, or anything. I had many problems with my iPhone 15 Pro (not being able to send or receive texts or calls). To compound this, I was at home after surgery and it was essential that I be able to communicate with my medical providers. So, I decided to change to a different carrier. I got my account number and transfer PIN but T-Mobile didn't release my phone number even though I told them I wanted to keep my number, and my new carrier had to fight to get it released. Then, T-Mobile cancelled not just my account but all of the information related to it. Then, I received a notice that they had charged my bank for another month's service. So they wouldn't recognize my email or phone number, which meant that I couldn't communicate with them. Like a dummy, I had continued with the auto-pay I had had with US Cellular. And I am currently unable to access my account to turn off auto-pay. Nice, huh? BUYER BEWARE!!!

This is about T-Mobile - not US Cellular, which I was always very pleased with. I'm sure that some…read morewealthy investors made a lot of money when US Cellular was bought out by T-Mobile, but they sold their customers down the river. They had promised it would be a seamless transfer (no changes to account, password, or autopay). But my new iPhone 15 Pro simply didn't work; I couldn't send or receive texts or phone calls. For 4 days. I had to wait on hold for over an hour to access support, and the woman was nice but didn't solve the problem. I decided to transfer to another carrier, and T-Mobile sabotaged that process as much as they could. Once I told them I needed my account number and Transfer PIN they wiped out all of my information (but tried to hold on to my phone number, despite having being told that I wanted to keep it) so I couldn't log in to stop auto-pay so I am now paying my new provider AND T-Mobile. I urge the community to watch out for T-Mobile. They are nasty and incompetent. If you don't take this advice, at least don't set up auto-pay, and consider it a trial.

This place is the best cell phone place. Jason and Matt and very helpful and amazing. I can't say…read moreenough good things about the place, or the people that work here.

Short story: DON'T GO HERE. I should have just gone to the Apple Store in the Maine mall. I ended…read moreup there anyway and they were great. For the full story read on. I took my Mac Book pro here for diagnostic and hopefully repair. My keyboard and track pad had stopped working. The machine itself would work with either blue tooth or USB mouse/keyboards attached, but I wanted to see the cost of repairing the laptop keyboard/track pad. First off, it took them 3 days to give me a diagnostic and estimate. I had to call myself to find the status. They told me it was the top case and it would cost $380. I decided this would be worth it to me and agreed to proceed. They called 2 days later and said it wasn't the top case after all it was the logic board and that would cost a bit more $440. All the people I spoke with at this company were not good with people. They weren't friendly, or good at explaining what they there were doing. It was almost like they explained too much technical and not enough of what a client needed to know. The repair tech on the phone went on and on about parts and technical terms etc.. I don't repair computers. I had to repeatedly ask: How much will this cost and when can you get it done? He told me 1-2 more days and I decided for $60 more I'd move forward with the repair. I get a call. Now it's both the case and the logic board need to be replaced and the repair would be over $800.00. They have had my computer a week at this point. I said no to this repair, as I may as well buy a new laptop at that point. They said I would need to pay a 20% restock fee. I said I didn't feel I should have to pay a restock fee when they couldn't properly estimate or diagnose my problem. I never would have agreed to an $800 plus repair. I would pay their $75 dollar diagnostic fee. I asked them to put my laptop back together and return it as I gave it to them. When I went to pick it up, there was no conversation, no apology or explanation, nothing. I barely got eye contact. I tested that my machine was working. Everything seemed in order. When I went to use it the next day (with Bluetooth keyboard/mouse) the battery ran out. When I plugged the charger in, it wouldn't register the charger. I couldn't charge the laptop. I took my Mac book to the Apple Store in the Maine Mall. They diagnosed it free of charge!!! This is what they found. There is a simple plug in cable in the case that enables the charger to work. This cable was disconnected. They plugged it back in and it worked fine, and they didn't even charge me. So Unlimited Technology formerly Capitol Computers either directly sabotaged my laptop so it would appear to be in working order at their office but break later; or they are simply incompetent. Either way this is completely unacceptable service. The Apple Store diagnosed the keyboard issue free of charge. I can't remember exactly the full diagnosis, but they said it would be a little over $500 to repair. I decided to just use it with Bluetooth accessories until I upgrade. I should have just gone to Apple, as I have always had the great customer service at the Maine Mall store. I was simply hoping to save some time as Unlimited Technology formerly Capitol Computers was closer to me and I try to support small business. It was really disappointing how awful the experience was.

Came in to set up a time to get my iPhone battery replaced but the woman there was new so she had…read moreme leave a note with my issue and contact info and said I would get a phone call back. That was a week ago and I never heard anything. So they lost my business to Best Buy, who fit me in within 24 hours. ‍

Just OK, I drove all the way out there to scan 2 pictures. They scanned as a pdf and when I got…read morehome the scans were not good. They were high quality professional 8x10 phots that I scanned and the pdfs I received are unusable (colors washed out/orange and faces are very dark). I guess I will attempt Walmart or Walgreens next.

The staff at this location have always been eager to assist me. I enjoy shopping here and on their…read morewebsite for my everyday college needs. The shipping has always been quick when I order supplies, which provides me with ease. I am a big fan of having a location where I can recycle my materials, which I find essential, and earning points makes it even more enjoyable to do so. Keep up the good work, Staples employees! I appreciate you.

Wicked Fast P C repair for sure. Kris did an excellent job removing the viruses and tuning up my…read morelaptop. Took it over in the morning and had it back at noon. Reasonable cost for fixing in a timely manner. no complaints from me. If you need your laptop tuned up Kris is the man to do it. excellent work, very very nice easy going man. will be bringing in my old laptop so he can update it to Windows 10. Thank you Kris job well done .

great service wicked fast , comp went in dirty and broke came back same day clean and working awsum…read morejob great price

It was wonderful to find a place where I could trust getting my printer fixed, instead of having to…read morebuy a new one. I had just replaced most of the toner in a my laser color at a hefty cost and was hot to keen on throwing it away. They fixed as promised, at a price reasonable, in the time frame they indicated. Very happy.

They did the work, but I noticed some new scratches on my typewriter. Also, I asked them twice…read moreabout repairing my case. No response. No notice that the unit was being shipped. No mention of warranty. It sounds like he just doesn't like to talk to customers.

Everyone was friendly and cheerful…read more Kel was exceptional in helping me find the value of the item I was about to ship to a friend in New York. In so doing, I felt assured as to how much insurance I needed. Kel was very respectful and had my trust. Karen M.

Every time I leave a package, I know that it will be returned promptly. The package is never…read moredamaged. That's what I call quality service.

I really don't have words I paid 90 for a gem id and they gave me back a stone that was not my…read morestone .

I ordered a necklace from this company online and shipping was fast. The necklace was beautiful and…read moreyou could tell that the craftsmanship was of extremely high quality, but it was just smaller than I expected so I contacted customer service and ended up shipping it back to the store. While I didn't end up keeping the necklace, the entire process was very easy and the online customer support was probably the friendliest, most helpful, and easy-going that I have ever dealt with. I truly appreciate how much this company prioritizes their customer service and communication, it is probably the best out there. Because of this experience, I highly recommend others to work with this company. Customer service and support is definitely their priority. *the online customer support representative that I communicated with was Logan Boucher*