My phone went haywire, apps not working properly, camera sporadically working, just acting weird…read more Called Jonathan, agreed to meet with me in a couple of hours. He was pleasant, polite and most important, he fixed my phone! He worked hard, tried a couple of different approaches and resolved the problem within a day. He even dropped the phone at my house! And his prices are very, very reasonable. Great experience, highly recommend Jonathan!

Zero stars. Everything about this place is awful--from the employees to the service, AWFUL. For…read morebackground, I was upgrading my phone because I got a deal on my verizon app. My brother had recently upgraded his phone first and it was a breeze, so easy. It was NOT however at this particular store, it was clearly at one that has competent employees who have the knowledge and customer service abilities to do their jobs efficiently and swiftly. What really did it for me was actually not the incompetence, though that was annoying, but the self righteousness of the employees. For people who don't know how to do their jobs they certainly have egos that tower mountains above the little they're capable of. The man-splaning was unbelievable, comical even. Will NEVER come to this store again. Would rather go anywhere else than deal with these clowns.

My son had some questions about his phone. Jimmy at this Verizon was so kind, patiently answered…read moreall his questions. Jimmy was fabulous, we would not get or update our phones anywhere else. This place has excellent customer service because today we were not buying anything--but answering my sons questions was just as important to Jimmy as if we were spending money!

Cool staff and quick service. Most of the time I order online and pick up. They are cool and let me…read moretoy poodle come.

Raul was so helpful with upgrading my phone and phone plan! very personable and knowledgeable…read more friendly and wants to get you the best deal

Simply honest and friendly service. Best prices on the island, very quick too. My new go to spotread more

If I could give 0 stars I would. Brought in to get my screen replaced and long story short whatever…read morethis man did completely ruined my iphone XR. I paid $168 for him to install a screen that the next day went black on half the screen for no reason. He replaced screen again, that night my phone went into death mode. Apple couldn't even fix it.

Had an absolutely horrendous experience here about 5 minutes ago, so angry I'm in the parking lot…read morewriting about it. I have no choice but to use Karako since my groomsmen are in different states, I need to use a franchise, that being said we were in there for 25 minutes to an older man eating lunch and did not help us. Only made snarky remarks saying "oh your wedding is in April, why are you here? It doesn't make sense" well, we want to know how we get my groomsmen setup with suits, my fiancé wants to see color schemes so she can coordinate with her bridesmaids? Absolutely floored that this is the service we have received here. I'm hoping there's another Franchise somewhere because I don't think I can go back here. It's already stressful enough getting stuff ready for our big day we don't need no hangry old man speaking to us like we are a second class citizens

Bob was very helpful with measurements and getting my suit tailored. Excellent service !read more

Great customer service!!…read more another transaction went smoothly. good value for phones.

Computer crashed, I had several archived programs on it and did not want to restore the drive. Jim…read moreand Chris were able to restore unit and all contents, they are persevering and honest. A very good job by competent and honest people at a reasonable price. Thank you for the great service. Herman W

Very helpful and trustworthy. They convinced me NOT to fix something that will be cheaper to…read morereplace with a new one.

Alina provided excellent service and was great at communicating all details about my request and…read morethe job.