The guys at 911 Tech repair in Grayslake by Sammies are so helpful. They are super techy and always…read morefix my e-problems!!! I seriously would not know what to do without them! Thank you for fixing my phone again!

I had a wonderful experience with working with Wedge today…read more I was having an issue where my iphone 12 speaker crapped out. Apple wanted to charge me $500 for the repair. I called every repair place within a 10 mile radius to get quote for repair which ranged from $70-$130 from 3rd parties. Most of the techs I spoke to gave me a warning that when repairing the earphone speaker there was a risk the the face ID cable will be damaged beyond repair. When I Called 911 tech, they assured me that this was not the case. They got me fixed up in less than an hour for $80 and everything works beautifully. You can tell that Wedge has a passion for the work that he does. 10/10 would recommend

Stopped in to have an office laptop password removed. Work was completed same day. Great…read moreexperience from greeting me at the door to completing the task requested. I highly recommend.

THIS shop is terrible gives you low end parts and when they break within 3 weeks won't replace or…read morehe will taxes like a MF and not worth the service at all would not recommend at all better job and quality if you just look up a YouTube video he is very in good at taxing all your money for not doing jack shit would not recommend and the shop looks like a sweatshop.

As somebody who's never been in a pawnshop before this one, it was an amazing experience to come…read moreout of a store with an amp and a guitar for only $200 bucks. The pricing is negotiable on 9/10 things in the store, if what your asking is actually a offer & not you being a lowballer. Great business, I'd recommend and I plan on going back once a week to see what else is on the shelves. P.S. Don't be fooled. They sell a lot more then just electronics.

Very personable owner and staff. They give you a good value for what you sell. I sold a few video…read moregames and some gold. I feel that I was given a fair price for everything. Right around the corner from my new place. What more could you ask for!

I stopped in at the Waukegan store I am handicapped I broke my screen I was sent to fix it in…read moreGurnee repair shop that could not fix it so now I have to get an upgrade she told me was $385 I looked online and I saw one that was for free because I need to get another phone and she was used was useless ​ I went out there and then she told me that the upgrade would cost me $400 and I had insurance on the phone but yet they can't fix the phone and every time I go to that store the service has been poor never ever have I been treated so disrespectfully she acted like she was more interested in her boyfriend than she was me and that was not cool I walked because I have no car I'm handicapped I had to cross a busy intersection to get there and I feel like that store has the worst service ever I never get any kind of answers that I need from them and it's not just to her it's whoever works there they revolve stores employees like candy I just don't understand why if your guests don't come first you should be doing your best to get me the phone I need to get or fix my phone because now it's out of stock and they can't fix it so why can't I get a replacement for free I just don't understand you need to fix customer service there

I just went into the Gurnee location. The person I spoke to was abrasive and would not explain the…read moredifferent packages to me. Told me I had 3 choices, but would not explain to me how they differed. He rambled some stuff at me, that was it. I've been Verizon customer for over 20 years, and have NEVER been treated so poorly, in all those years. I just wanted to find a way to lower my bill. I'm on a plan that is $85.00, don't use my phone except to make maybe two or three calls a month. My $85.00 bill is over $100.00 a month. No extra services, programs, or phones. After decades of Verizon service, I'm going to look into other providers now.

Worst service, very unprofessional, disrespectful of their clients and when questions are asked…read morethey just roll their eyes or act like it's too much of a hassle. Even their managers are downright rude. Never come here to get anything serviced. AT & T was known for their customer service back in the day but the current generation of employees lack professionalism and leave a bad taste in one's mouth. I would give this store 0 stars if it would be possible.

Worst service ever, the guy that met me at the door with his oh so nice greeting then decided he…read morecould not help me at all. I was already frustrated by my new phone that I got there a few months ago was dropping calls, going straight to voice mail, I was missing important calls. He flat out refused to help me. Said it couldn't be done, that he didn't know why this was happening, nothing from him. Why was he even working there? I just gathered my coat and purse and drove home, called my daughter on her lunch hour and she fixed it! And she is older than this mean , worthless salesperson and works in insurance! Good lord AT & T get some people who know what they are doing to work in your stores! I am switching to another company as soon as I can!!

I found this repair shop online and I figured I would give them a try since it was very close to…read morehome. I took an older MacBook Pro that I had taken to another shop that is well known and has several locations but they told me that it would be better off going directly through Apple since they couldn't fix it. Called in and brought in my laptop along with an iPhone 5s that I have just sitting there with a home button issue. I was told the repair shouldn't be an issue on either item and just to give them a few days. No more than three business days later I get a call saying that everything is done and ready to go, and was surprised with the amount due. I expected to pay a lot more for what I got, and didn't expect the service to be so quick. I highly recommend the shop and when I have other issues now I have a new go to place that is convenient and very reasonably priced.

I'm a regular here at Elite Support Technologies. Darren has been great. He's repaired multiple…read moreipads and iphones for us and a laptop so far. My daughter is 7 and has at least one oops a year. He's honest and fair. He's repaired phones and iPads for me in two days or less.