Keith spent 2 hours helping me buy and set up a new iPhone and watch. He was patient and thorough…read more He talked me through some app set ups. He was honest and didn't make me feel dumb about my questions.

From the owner: T-Mobile changed wireless for our customers. Un-carrier made us who we are and it has become…read moresynonymous with 100% customer commitment. We set out to change the game, and the results speak for themselves. When VoiceStream Wireless was purchased by Deutsche Telekom and became T-Mobile USA, we were just like the other guys. We knew in order to stand out, we'd have to make a big impact. Enter the Un-carrier and the beginning of the end of the wireless industry as you knew it. We do it for the customer. The Un-carrier's momentum has become a consumer revolution that sets T-Mobile completely apart from the competition--with business results to match. T-Mobile¬†ONE abolished data limits forever. We simplified pricing and introduced a single plan that includes unlimited data, talk, and text. We set out to relieve our customers' pain points and ended up creating a wireless revolution. Join us and be part of the Un-carrier movement.

The staff at this T-Mobile is exceptionally efficient and knowledgeable. I am always greeted within…read moreseconds of entering the store and they get my request fulfilled very quickly.

I would give negative stars if i could stay as far away from tmobile. They are so petty that after…read moreyou pay off your phone they will close your account and lock your phone so you cannot switch carriers.

Zack saved me a lot of grief and stress, Highly recommended. Rotten Apples is DEFINITELY my go to…read moreplace. Tom.

This place is a life saver (and money)! I had a screw break off from the bottom of my laptop, spent…read more$85 with Best Buy to have it sent out, to be looked at. It was going to cost more than $300 to repair and only 30 day warranty. I declined the repair. Greg took care of me, a few weeks ago, when I stopped by Rotten Apples. He literally took less than 5 mins to pop some screws in and I could open and close my lap top with no problems!! I was going to pay, he said, no charge, so I put some money in the tip jar. He just doesn't know how much that made my whole week! Extremely appreciative! I highly recommend Rotten Apples! Thanks again, Greg :-)

Excellent service and courteous. I look forward to the next time. Raj was very helpful and he made…read moremy phone even better than before.

Did such a good job repairing the ruined screen on iphone 15 pro. Thanks! Was very kind and…read morestayed late to get the fix done quickly.

Extremely rude and unhelpful customer service. When asked for simple assistance with a device…read moreissue, the customer support team member shouted at me from across the store and could not be bothered to look up my account information. Upon asking a follow up question, the customer support team member declined to even get up from sitting at a table and continued to yell loudly. The entire interaction was appalling & quite embarrassing for myself and the several other customers in the store. I can honestly say after being a customer of AT&T for several years, I have never experienced such shameful behavior from a customer support team member!

Super slow service. Was transferring service from Verizon to AT&t. Had done the order online and…read morepick up phone at the store. When I reached the store, they don't not have my order. It took 2 hours to get the process done with the store guy attending two other customers. Waste of time. Won't come back.

It was a quick and easy repair, got Starbucks while I waited and it was done by the time I got back.read more

The staff at the Cranberry, PA location were terrific - they were able to address my iPhone's…read moreproblem in a short amount of time, and were very thorough in confirming its overall health, while interacting with me very professionally. They also made good on my phone's battery warranty, and readily replaced it without any hassles. I would highly recommend this location to anyone experiencing a problem with an important device, when a quick and thorough resolution and return are high priorities.