Love the doctor here. She's always great and so sweet. Have been coming here for a long time! It's…read morealso always SO clean.

I brought my mother here with a case of hives. The staff were all very courteous and the doctor…read moretook good care of my mother without rushing. We were able to get in and out quickly.

I have been a patient of Dr. Timothy Wourms for nearly 30 years. My husband had esophogeal cancer…read more I give all the credit for his treatment and keeping him alive for 8 years. Previously he was told by another Middletown doctor that he needed a psychiatric exam. Dr. Wourms listens, examines, and resolves the problems. Although I moved from Middletown I still drive there for his care. He is the best at listening, diagnosing, and treating, His staff is pleasant and knowledgeable. There is very little turnover in staff which tells me he is a good employer as well as a terrific doctor.

I was a patient of Dr. Timothy Wourms several yrs ago. He was the most attentive doctor there.read more

First visit with Dr Black. The practice was amazing , easy check in , staff was excellent and…read moreDoctor was great. I'm switching primary doctor and this was a great move. Highly recommend to all.

Are these negative reviews from actual patients? I'm really confused. We moved here 4 years ago…read moreand had to find a doctor. We came here and fell in love! The staff are amazing! Katrina Burgos is our main treater but have seen others as well. We have received nothing but fantastic care here. I have the utmost trust in Bellbrook Family Practice.

I walked in on a Sunday, May 24th 2026, at about 1:00 PM, no one at all was in the waiting room…read more The receptionist asked if I had an appointment, I did not realize that one had to have "an appointment" at Urgent Care, I asked the receptionist if there was a wait and she said no but that there were had appointments every 15 minutes and she could "not guarantee" when I could be seen, even though again, the place was empty. In the midst of taking my insurance information, the phone rang and instead of asking the caller to hold so that she could finish just simply adding my info to the system (which I am sure they had due to this not being my first visit) , she took the call. She proceeded to talk with this call for about 10 minutes while I stood there waiting. Apparently, we was going to be sure I would not be seen due to, i(f there were indeed) "appointments every fifteen minutes" the next person was about to walk into the door. The receptionist had a terrible attitude from the time I walked in, this is definitely the last thing one needs to deal with when undergoing a sudden health issue. I had to interrupt her call in order to ask for my insurace card back so that I could go somewhere else that actually cared about their patients. Do better, Premier Health and perhaps try and find a bit more of a compassionate human being as your receptionist.

You cannot give a diagnosis until the test come back! I was never examined by the Dr. that was on…read morestaff. He gave me a urine test and then came back five minutes later and said I had a UTI. Sent me home with two prescriptions two days later my doctors office informed me that there was no sign of any infection whatsoever so four days later and the problem is still existing am giving the amount of starts because the receptionist and the nurse were excellent!! Next time don't use Chat GPT

Was from out of town and needed an urgent care. This was close and we drove over. They were not…read morebusy at the time and we were seen with little wait. Everyone was so friendly and professional. The provider did an excellent job and got us on the path to healing. We had an excellent visit and were thankful for the quick and easy treatment. They is call in our prescription quickly as promised.

I use to work for Doctors Urgent Care in Kettering, Ohio over 35 years ago. Very professional…read morestaff. We were like a family. The care we provided was top notch. I miss everyone.

All the staff I encountered were all amazing! I'm sorry I don't remember all the names! Dr…read more Sharma was super, sweet professional and I just can't say enough with short time I met her! Dr. Zollett, anesthesiologist, was very reassuring and confident that I was in good hands! Hand down highly recommend this place, physicians and staff!

Working with this practice over the last two years has been problematic at best. While I…read moreabsolutely adore Dr. DeBrosse his staff, at least at the Centerville location, are horrible to interact with. They always have an attitude, are unable or unwilling answer questions about your care, are snarky and completely unprofessional. We have been using them for allergy shots and care for the vast majority of the two years. Again the doctor is great but the staff are going to be the reason we leave.

I am a 10 year patient. Over the years I received excellent treatment improving the quality of my…read morelife. The past few months I have had difficultly reaching the staff. The phone sometimes is not answered during open office hours? Last week I needed a prescription sent to a new pharmacy and I could not reach anyone at the north Dayton office. The phone was answered by a person at the Centerville. The person I spoke to was helpful but told me it would be week before the person that writes prescriptions returns to work on Jan 6. I get that it is the holidays! At this point I am out of medications and hoping I can get it delivered this week.

Called in because their websites down and the app isn't working and I'm desperate to make an…read moreappointment. I need to see someone who could help me. I'm having a very painful allergic reaction that is caused a lot of discomfort. I let them know that their website was down that their app wasn't working and asked if I could please schedule an appointment over the phone to see someone to which the receptionist told me she was not able to make an appointment for me over the phone because there are other people in the room waiting to be seen! how ridiculous is that for a response she claimed it was because they weren't allowed to discuss patient information over the phone like none of these people I've ever been to a doctor before or heard receptionist at doctors office speaking to other patients on the phone about setting up appointments give me a break. This is ridiculous. I feel like the person just didn't want to do their job.

I've been to the Premier Urgent Care in Springboro three times in the last 2 years. It's been great…read moreeach time. Just a few minutes wait until they take you back to a room. NP or a PA comes in to the room and assesses your situation after asking a few questions with the answers you give them. Then out you go with a prescription if needed. It's so nice to have a facility like this. If I had called my doctors office it would have been a week or more before I could see the doctor. I highly recommend Premier Urgent Care.