Great staff. Recommend. They were very kind and professional. Everything was clean and looked new…read more Due to covid as soon as you enter someone takes your temp and asks you the usual covid symptom list. Since your entering a medical building wonder what they do if you do have temp or symptoms ... already wear mask and at a hospital. either way i had no temp or symptoms. I was able to park near the door and someone immediately asked if i needed help finding my location. They didn't make me wait got me right back and didn't wait in the room long at all. I have alot of confidence in the staff .. they come very highly recommended and I am hopeful they can help.

Well we've unfortunately been giving hospitals in ER more business lately. This is very close to…read moreour home so when my husband was in cruciate in pain this is where we came. It's a very small band aid station ER. Usually places like this get you treated a lot faster cuz they don't have traumas or surgeries. They did get us in a room quickly but we waited a long time turns out he had kidney stones. They were very busy but I'm pretty sure he could have gotten treated at a real Hospital in the same amount of time. I don't know that we'd go back to this location

Been waiting 2 hours +. The nurse forgot to take vitals when checking in. Only person who has…read morecome to the room was billing. I do not recommend at all. Tried to get water for my wife but they said they said they don't give water until a doc sees her. However after 2 hours and no one ...ugh ok update we have passed the 3 hour mark still nothing. it's obvious getting their money was more important than patient care.

Called in because their websites down and the app isn't working and I'm desperate to make an…read moreappointment. I need to see someone who could help me. I'm having a very painful allergic reaction that is caused a lot of discomfort. I let them know that their website was down that their app wasn't working and asked if I could please schedule an appointment over the phone to see someone to which the receptionist told me she was not able to make an appointment for me over the phone because there are other people in the room waiting to be seen! how ridiculous is that for a response she claimed it was because they weren't allowed to discuss patient information over the phone like none of these people I've ever been to a doctor before or heard receptionist at doctors office speaking to other patients on the phone about setting up appointments give me a break. This is ridiculous. I feel like the person just didn't want to do their job.

I've been to the Premier Urgent Care in Springboro three times in the last 2 years. It's been great…read moreeach time. Just a few minutes wait until they take you back to a room. NP or a PA comes in to the room and assesses your situation after asking a few questions with the answers you give them. Then out you go with a prescription if needed. It's so nice to have a facility like this. If I had called my doctors office it would have been a week or more before I could see the doctor. I highly recommend Premier Urgent Care.

IF YOU LOVE YOYR LIFE OR YOUR LOVED ONES, GO SOMEWHERE ELSE…read more To be honest, i left a review on google but the opportunity to ALERT people on the hospital here I will never miss. This doctor refused to treat my child, claimed I was being dramatic. Told me to give my kid a popsicle. Then threatened to call security when I asked for tests to be run. Just for me to take my child elsewhere one hour later and have an ambulance transport my baby whose oxygen levels dropped to 74 and continued dropping and he had 104 fever. He was diagnosed with pneumonia, RSV and bronchitis. A 3 year old. And now the hospital will not provide me paperwork or update his chart so I can report that doctor. CASES LIKE THESE KILL PEOPLE.

Highly recommend this hospital as it is The Best care in the area by far! I cannot say enough good…read morethings about my care at Kettering Middletown!! Every single time any of my family has went there over the past years, it has been a wonderful experience with everyone! Their care is over the top with quick test results, etc., and they are super thorough! Don't pay any attention at all to the 1 star folks, it is not true!!

I just had my first experience at Atrium Medical. I needed to get a chest cat scan done…read more There was very little waiting and the technicians could not have been nicer nor more professional. I usually go to UC West Chester for all my testing. However, I maybe changing that after this positive experience.

After my brother became a patient and was diagnosed with cancer I called both the Social Worker…read moredepartment and the Patient Advocacy person. Neither gave me the courtesy of a return phone call. Need I say more?

We've been to Dayton Children's South campus more than I care to admit, but I appreciate the…read moreservices they offer south of there downtown campus. The specialist area is really nice and well-mainted. We mostly see Neurology and Urology here and everyone is great. My son has been to the ER twice here. Most recently in January 2022. Wait time has been very minimal both times. The first time he was little and swallowed a dime. Everyone was great with him. I liked that they brought the x-ray to us in the room. That was great. The second time he was in because he was really dehydrated from the stomach flu. Again everyone working was great with him and really made sure he was okay and that I was okay as well. Ample parking and easy to get to right off the highway.

Well, there was no line today!? They have a new iPad logon option that's super handy. You can tell…read morewhere you are in line by looking at a link you get when you login. People are nice. Place is tidy. They have antibacterial hand cleaner in the waiting area and have everything spaced out by, at least, six feet. Got called back quick, had issues with the drs office not sending orders over and Nicole tried numerous ways of contacting Rhenish to no avail. Kudos to her for her efforts.

Went to Compunet for the first time today and everything went well. I love that I easily made an…read moreappointment online. I checked in on their iPad and barely sat down before I was called to the window for a quick check of the reason I was there. My info was in the computer already from my doctor's office so I didn't need to do any extra paperwork, etc. I then went and sat down and before I could even settle in the chair, the called me. I am a hard blood draw, but the found a good vein. I was in and out of there in maybe 15 minutes total. And no bruise!

I'll start off with the positive. I was treated quickly, and I received the medications I needed…read more I was seen 1/27 around 6 pm. My caregivers were Luke NP and Stacy (unknown title). I went in to be treated for an asthma attack (I needed a nebulizer treatment). When I went up to the desk, the registration woman took my info and checked me in. I was audibly wheezing, short of breath, and rapidly breathing. Stacy and Luke were both at the desk. They were discussing celebrities, the superbowl, and Luke was scrolling through Facebook on a work computer. Did not address me once at the desk. Being a past emergency healthcare worker, I was appalled. Thank God I know my body and what kind of shape I was in. Once checked in, Stacy took me back to a room. She did not take the time to get accurate blood pressure. In fact, she made it up. I could feel my pulse when she stopped pumping up the cuff and attempted to listen. She gave a bogus number that was within a normal range, even though I was tachycardic. She had trouble getting the pulse ox to read and quickly took it off the moment there was a number present (which is also incorrect). Stacy went to get Luke and a treatment. Luke came in, REAKING of cigarettes. It was so strong it made my breathing worse, and it lingered after he left the room. Luke only listened to the top quadrants of my lungs before the first treatment and asked if I needed to go to the ER. I told him no, and all I needed was a treatment or two, maybe a steroid I would be fine (urgent care is equipped to handle asthma attacks). Neither one of them stayed in the room while I was given my first treatment (there was only one other patient in the building). After the first treatment, Luke rechecked my lungs sounds but only in the top quadrants. I requested one more treatment because my chest was still pretty tight. Luke never rechecked for lung sounds after my last treatment. I was basically kicked out of urgent care. Luke made an unprofessional comment about being vertical and basically not dead. I would NEVER recommend this urgent care based on this experience alone, nor will I seek help at this facility again. I am thankful I was able to get the medications I needed to get my asthma under control. This situation could have been handled a thousand times better than it did. Both Stacy and Luke need to be retrained in how to handle medical urgency, how to take vitals, and what appropriate conversations are in front of patients. As for the cigarettes, slap a nicotine patch on while you work if you need it that bad. Luke roughly had 2 hours left of work. He could have waited to hit a cancer stick when he was off the clock. Instead of subjecting others and an asthma patient with secondhand smoke. Do better.

I'll give it a star, because we were treated quickly and my son got the medicine he needed. When we…read morewalked in, we were greeted kindly by a gentleman (later realized it was the DR) on the phone with a patient. We waited for about 5-10 minutes before he hollered for a Rachael from the back a second time. Suddenly, 3 girls magically appeared from the back to check us in. We were the only patient there, so once the paperwork was filled out we were immediately taken back. We asked to use the restroom before being seen and upon entering, there was an unlabeled, bloody unrine sample on the counter. I reported it, and the MA seemed like it was normal and was supposed to be there. She performed the strep test on my son, and the DR came in shortly after. He had the wrong name (my other sons name). Assuming he got them mixed up from the insurance information? After being corrected he still took my son's name down wrong. 3 weeks later, and my account was charged $117. Idk if this was their minimum, but we were charged for a 45min new patient visit, and we were there maybe 25 minutes total. We won't be back. The bloody urine with no proper labels was enough for me, let alone the misidentification of his only patient.

I was pregnant with triplets and had my c section there and I was only 17 staff was so nice and I…read moream now 27 and pregnant with triplets again well be coming here

I woke up to back pain that felt worse than labor pain.. It was in my lower back. The nurse…read moreassigned to me (Tori Justice) was so gentle and kind. She did everything possible to make me as comfortable as possible. Then there was the most professional, kind, patient, and courteous doctor I think I've met in ages (Alex Rank, PA~C). Some doctors seemingly go through the motions with zero hear attached. I was truly bkess3d by both of these staff members. They owe us nothing, at the end of the day; however, they took care of me in the best possible way. These to employees made up for a not so pleasant incident that transpired. Although, I understand that anyone can have a bad day!

I would say,all in all,everyone treated me with dignity and respect. I visited the emergency room…read morewith stomach pains. I waited no longer than a few minutes to be seen. I don't enjoy hospital but if I have to go back, I would like to go here. Staff was very knowledgeable. Thank you!!!

This place is a joke and I literally hate that anyone has to be seen there. It's always a mess,…read morescheduling is terrible. I've shown up for appointments that were never even entered into the system. Instead of scheduling one appointment they will have you come seven different times Bc the Dr "forgot" something. Just NO