excellent service opened joint account in less than 20…read moreminutes Oscar Salinas is your banker

I have been working with Bridgewater Bank for both personal and business for over a year and they…read moreare amazing! Best bank I have ever worked with far and away! When you call the bank, a real person actually answers the phone, no phone trees! Their customer service is off the charts. Anyone looking for an amazing regional bank, this is the place!!!!!

To make an extremely long story short, when I moved to Rochester, MN, I needed a bank. Since I was…read moreworking at Big Blue, it made sense to open an account with IBM Credit Union. So, I did. Over the years, IBM Credit Union changed names. It is now Think Bank. I still have my bank accounts with Think Bank. The transition was seamless. My home branch is still in Rochester. Last month, when I was in town, I needed to withdraw some money from my account. I was staying in Eagan, so it made sense to visit this branch. It's next door to the CVS where I used to do my rapid COVID-19 tests at the drive-thru before I flew home when it was mandatory that you were COVID-free. I didn't go inside the branch. I simply needed an ATM, so I hit the drive-thru. With all Think Bank branches, the first few lanes from the left are with for folks who require a teller to help with their transactions. If you need the ATM, it's typically in the far right lane. It was the case here. I pulled up to the machine, inserted my bank card, and proceeded to use the ATM to withdraw money. It was straightforward and easy. The downside was that if you wanted to make a cash deposit, you couldn't. There weren't any envelopes unless you had a spare one in your car. This ATM wasn't as advanced as some here in Canada where it takes cash as a deposit without an envelope. It wasn't all that busy at the branch. I was the only one at the drive-thru. There weren't a ton of cars parked in front of the branch. It was nice visiting this branch. I had a good ATM experience. I have visited most branches in the Twin Cities. The one in Apple Valley still needs a visit. I may have a new goal now to visit all locations. There are a few in Rochester that I've never visited, either. (360)

I dealt with Andrew at the bank today. He went over and beyond what would be expected of him to…read morehelp me out! Thanks soooo much Andrew!!

Love this bank. This branch especially is very clean, nice and has an awesome Keurig coffee machine…read morein the waiting room. I like it much better than the busy St. Paul location.

Amazing credit union for all your financial needs. Staff are friendly and helpful. Offer counter,…read moredrive-up, ATM, and online banking.

Great regional bank with a staff that cares! Highly recommended especially if you have tired of all…read morethe big national banks.

Very hard to do business with this bank . Keep getting overdraft fees . I also noticed that the ATM…read morehere doesn't let you do cash deposits at night .. they need a new ATM .. very hard to deposit when the locations are all over the place and not in good spots .. I love very far and have to sieve all day to get to one

I have been using the local 3 letter bank for years. I joined the Lakeville Genisys location online…read morelast night. The process was very easy taking a few minutes to open a savings account online. Today-Friday, I went into the credit union to refinance an auto loan from a march 2018 purchase. I, worked with Kara. She, was very helpful and informative. She, pointed out an issue on my credit report that I was not aware of-Thanks! I had an approval with in 3.5 hours from meeting her. With a rate that was better and saving me BANK! Thanks, Kara and Genisys

Wow Jared the branch manager needs to be fired. He just hung up on me after saying I'm getting off…read moreright now. He allows clients to return checks to merchants for free when he knows their purchases are valid. US Bank needs to investigate his practices as they are illegal.

We joined this bank about 4 years ago. Friendly people all around, and offer competitive rates for…read morehome mortgages and HELOCS. I'd definitely recommend them. Stephen, David, Jared and Bre are all very helpful. (See Bre for loans.)

I'm the first to review the Federal Reserve?! This building takes up an entire block and I'M the…read morefirst to write something!?!?! FANTASTIC! I love this! What if I told you that you could be surrounded by cold hard cash AND sent home with some without having to pay a cent? The fine print: * The cash is locked up in clear vaults being transported all over the place by unmanned machines...but you can see it whiz by. * The cash they send you home with is shredded (maybe you'll get lucky and find that you can tape together a full 100 dollar bill when you get home?). Did you know that you can take a FREE tour here (during June - October)? The details on how to sign up are on this website (you CAN'T just show up...they don't roll that way for good reason): https://www.minneapolisfed.org/about/locations/minneapolis/tours-of-the-minneapolis-fed The tour lasts a little over an hour and it's interesting to hear the history of the Federal Reserve as well as how they operate under their national system. To get in, you'll almost feel like you're going through an airport, but uh, did I mention they have a lot of cash inside? The Federal Reserve also has a softer side with displaying local artists work (they also have a few sculptures and plaques outside that are WORTH looking into...especially the timeline sculptures lining one of their pathways. This is the 3rd building that they've built and moved into (the previous 2 buildings are now run by other banking institutions) and was finished being built in 1997. The corner that they're on has a rich history of tenants as well. Ohhhh if the ground could talk! This building is impressive in size and history (some of the history on the tour was a little dry to me, since financial jargon doesn't rev me up, but that doesn't mean it wouldn't be fascinating to another). If you have an opportunity to take a tour anywhere on anything, JUMP on it...it helps you piece together so much more of what's going on locally and nationally.