Fantastic experience working with Jim & JoEllen! I booked a roundtrip car service (about an hour…read moreeach way), provided detailed information, and notified them of a possible wait time. They noted everything in the confirmation sheets, provided very professional service, and the driver was excellent (Thanks Sam!).

Fantastic service, what a great company to work with. Staff were friendly, and the two Sprinter…read morevans we rented were clean and arrived early to shuttle our guests between events. Would highly recommend!

I reserved a late night ride from Burlington Airport to Stowe for my daughter and granddaughter…read more The driver was at the airport early and waiting. The car was beautiful and the entire experience was professional. I highly recommend them.

Wow, is all I can say! Owner/operator Adolphe provided us with excellent service that truly lived…read moreup to the name of his company. It was an all day round trip booking to NYC requiring driving on icy roads, navigating in and out of the city, and maneuvering through jam-packed holiday traffic in Midtown Manhattan. In addition, he anticipated restroom breaks without us asking, and helped me (70 yr old) in and out of the beautiful and impeccably appointed 'party bus.' The bus had wifi, TV, Netflix, stereo system, beverage set-up, etc. We never had to wait for him, even after the matinee show in bumper-to-bumper midtown. My 11 yr old grandson was thrilled with the very fancy bus and my daughter and I had a wonderful experience. I highly recommend this business to anyone looking for reliability, efficiency, safety, and value. It was a "FIRST CLASS RIDE" indeed.

Left bride and groom stranded at venue - DO NOT HIRE…read more This company is a disaster. For starters, the contact and person I had been corresponding with left the company without any communication to clients. I emailed my contact to discuss scheduling to be met with a response saying they had left the company. A decent amount of time later I was reached out to by a woman named Lisa. She called me and had the complete wrong information. She has confused our wedding with another reservation. Total red flag, but let it go. We talked on the phone 2 more times where I informed her what time the wedding ended and requested service continue until all guests were picked up. At the end of the night they informed our guests there would be no more shuttles and forces an unsafe number of guests on to the shuttle. Lastly, they left myself (the bride), groom, 83 year old grandma, and other family members at the venue. We waited for nearly 45 minutes before getting in touch with the driver who had headed home for the night. This completely ruined the evening as we missed the after party where we had paid for food and drink. By the time we had gotten there, most of our guests had left. Total bummer and horrible way to end the night. PLEASE DO NOT HIRE THIS COMPANY. After reaching out they offered us no solution to make this right. SO disappointed and wish we had hired literally any other company. Especially since they are more pricy than those in the area. Lastly - the contract originally sent had a price for 2 shuttle. Upon informing them we only needed one, they told us that was an error and it was still the same price. In hindsight, a total scam.

Interesting to read these reviews given my experience. While cycling in Teton National Park 2 days…read moreago, I and a friend were nearly killed by a LVT bus passing with in 6 inches of us full speed. It is a cycling lane adjacent to the road and well used. Later we encountered the bus at a visitor stop. I expressed my concern to the driver and he immediately became angry yelling at me that " you should stay off the road- I pay road taxes and you don't!" Really?? Then he took out his cell phone and filmed me, approaching to 4 inches from my face and pushed my shoulder, yelling "what do you want me to do?". Many other large vehicles, RV's etc seem to be able to drive in the park without threatening cyclists. He was very threatening as a driver and personally. I reported the incident to the Park Ranger. All three of these reports concern angry out of control drivers- so called professionals!!

Please do not use megabus unless u can't book a flight or a train. This is the worst experince and…read morelike a nightmare to my family. The bus stopped at Kingston, at first they said only 15 mins then turned into 45 mins delay. And later it's an hour and then 3 hours delay at Kingston. Everyone was so upset and all they said were the next driver is on the way? On the way for 3 hours? Under this hot summer weather, we felt like we are dying, dehydrated. Everyone is angry with their explanation, some people are heading to the concert in Toronto and not be able to get their on time because of their delay. I would never ever go on this bus again. This is the worst service, worst exprience.

The worst bus company, band of thieves, I booked a trip for my 15 years old Son but they didn't…read moreallow him to board into the bus the driver was very rude and impolite with him, when I escalated and requested a refund they have said they don't refund even the return that was after 4 days, they stole 173$ of my money. Never use this bus.

Update location change: Burlington, VT, (Temporary Location)…read moreOpposite Marsh Hall - MAT Access Road, off Spear Street In the GPS I use - 31 Spear Street, Burlington, VT I just remember a building with that address if you have friends that are picking you up. In terms of service and travel time, everything is great. But I've notice the price increasing which I am not happy about because what happen to the $1 bus rides or affordable rates!

Transit pick up spot for Megabus. 119 Pearl Street. Around the corner from the transit center.read more

We really had a great experience yesterday with the bus and driver! Clinton was really great and…read moreflexible with our group. It's difficult to get a big group around but he was patient and worked with us throughout the day. Thanks again for all of your help with this!

Our corporate team rented a small minivan last weekend for a trip to the sugar shack. At first, we…read morewere quite hesitant about booking the vehicle as the price was a little over our budget, and competitors offered better prices. But after discussing this matter with one of the representatives, we were offered a fair deal. The representative responded quickly, which was so appreciated, as this trip was planned last minute. Finally, the driver was welcoming and punctual. The minivan itself could have been a little more spacious, but given the excellent service we got from this company, I think they still deserve the 5 stars.