Worst service department around. Between the incompetence of J.R and John, I would take my vehicle…read moreanywhere else. They had it for a month, never even bothered to look at the vehicle, then gave a ridiculous quote. Then bothered to tell us that they couldn't even help us unless we wanted to pay money. Both David Vanderhyde Sr. and Davey Jr. should be ashamed. If you want a crooked place to take your vehicle to get swindled, then go here. If not, go anywhere else. This place is a pile of steaming crap. Edit- (4/23/26)- This dealership actively tries to take advantage of customers. I left messages to speak with multiple people and no one bothered to call back. I would never buy a vehicle here, or take your vehicle here to be worked on not even if you're desperate. J.R. In the service department Actively tries to take advantage of customers and the owners know about it. Especially Davey Vanderhyde. Just pathetic Edit - (5/7/26)- Ended up taking it to another well known dealer and I they were able to have it repaired in 2 weeks. We then found out that they ran the VIN of the truck through the Good faith warranty program and flat out lied to our faces. Again, the Vanderhydes are garbage people and if you want to be scammed, then go here. I'd also stay away from J.R., as he's a few colors short of a full crayon box.

Everytime i come to see Keith Yooper Flatt he gives me good deals that i love to see.read more

I recently purchased a car from Priced Right Auto and I am extremely unhappy with how things have…read moregone. Since buying the car, I have already had to bring it in for repairs four times, all for the exact same issue. My car needed a Subaru specific O2 sensor, but the dealership installed an aftermarket part that kept failing. If they sell Subarus, they should know how to repair them properly the first time. Each time I was forced to drive two hours there and two hours back, which is exhausting and completely unreasonable for a car I just purchased. One of the latest fixes only took 20 minutes and easily could have been handled locally, but instead I wasted an entire day driving back and forth yet again. Between all of these trips I have put about 1,200 unnecessary miles on my car, spent over $250 in gas, and now need another oil change and new oil filter because of it. Michael, the salesman, was great to work with and very kind, but that does not make up for the fact that this car has had repeated issues and the way they have been handled has been extremely disappointing. I expected reliability and accountability when buying from a dealership, not constant repairs, added expenses, and wasted time. I would not recommend this dealership.

As a recently 'homeless veteran', I've spent the past 5 years, trying to work myself out of that…read moresituation. Unfortunately, my truck broke down, and I needed a cheap vehicle, just to keep me to and from work. I budgeted myself for around $5k, and found a vehicle that was 5,500, it wasn't too far out of my range, and I called to express my interest in it. But for some reason, that vehicle wasn't available, and was immediately upsold a different vehicle, that was around 7k. I really didn't want to spend that much, I have too many other financial obligations, but it was only about 2,000 over my budget, and figured it might take a couple of months more, so I'd have to put everything else on hold. When it came time to sign the papers, I noticed that same $7,000 was now $9,000. When I asked about the reason I was told it was a 'service contract'... a fancy name for a 'warrantee'. I don't need a 'warrantee' of $2000 for a used high-mileage 'as is' vehicle that has a Blue Book value of around $5,500. When I said that I really couldn't afford that, I was told 'well, it's just another $2000', and apparently THAT was the end of the conversation. No one asked me if I wanted a 'service contract', and I damned sure can't afford it. If the vehicle has more that $2000 worth of repairs, then I'll just go get another used vehicle. Even when I indicated that I didn't want it, it was still applied, as if someone who is working their way out of being homeless, has an extra 2000 to just hand out, because something 'thinks' they deserve it. My original goal was no more than $5000, turns out, I'm now expected to pay DOUBLE that amount. A scam is a scam. I probably should have refused the deal completely when it was clear that I was being scammed. I'll never do business with this company again.

I was shopping for a used truck on AutoTrader.com, and found exactly what I was looking for at…read moreBetten Baker Buick. The challenge: I live in Dallas. Holly, my salesperson, and sales manager Jake, made the remote process super easy. The price was fair, the transaction smooth...I highly recommend this dealership.

We recently had our mini-van repaired here because they were a preferred vendor associated with our…read moreinsurance company - which means that things are guaranteed for life. They repaired the vehicle - but I felt like some things were not done quite right. I took the van back for another looksie at the physical and mechanical issues. They had an excuse for everything - nothing was their fault. We (the auto body guy, the insurance guy and myself) took a test drive to check out the driving issues and they didn't really think it was their problem. At one point I made the comment that we really treasured our mini-van: "With little kids I can't imagine living without our mini-van." The guy from Grand Buick said "I had kids - and we did just fine without a mini-van." Ok - so I guess I'm an idiot now. The people there - while efficient - were ornery. I don't think they really gave a crap about my vehicle problems - all they cared about was getting their check from the insurance company.

Could not have had a better experience. I was able to walk the lot for over 30 minutes without a…read moresingle bother, staff was extremely knowledgeable about the origin and condition of every vehicle I inquired about, not a single ounce of push from the sales dept, easy to work with on financing, and pricing was more than fair and seems more fair each day I drive it. I would highly recommend them to anyone.

Terrible terrible service. I am completely floored. I had been working with someone here for weeks…read moreabout a car and called multiple times today to finally setup a final test drive after repairs had been done because we are seriously interested in purchasing. I wanted to make sure it was still available before we drove from out of town. Called multiple times and no one answered. Got there and was told it had sold. They knew I was interested in this car, knew I was coming this week and had previously set up a pre purchase inspection but had to cancel it because the car wouldn't start on their lot. And now they aren't answering phones during their work hours wasted my time and have nothing to say for it. I'm livid. My own car broke down on the way home driving back from Holland. My entire weekend ruined and could have been avoided by you answering your freaking phone.

Great shop and people! They worked both on my Toyota Tacoma and Nissan versa, in a timely manner…read morewith clear estimates, reasonable pricing, & solid warranty using premium parts. I really appreciate the customer service of the front desk too!

Incredible group of people doing great work at honest prices. I was stranded by sudden loss of…read morepower steering and electrical charging around 4 pm on a weekday. They were covered up with work, but went the extra mile to locate parts, fix the problem, and get me back on the road before noon the next day. Recommend them without reservation. Competent, professional, trustworthy.

In the last 30 years I have taken all my auto body work here. Doug and his staff do a great job. i…read morebelieve you will have the same consistent experience.

I am from out of town. Had some undercarriage damage to a plastic piece which was hanging down…read more Stopped at the 3987 plainfield ave shop. Talked to Carrie and she had one of the guys come out within minutes fixed it for no charge and i was on my way. That is the kind of place i would do business with.

I really appreciate the helpfulness of all the folks that work here and have had several very…read morepositive experiences. I will continue to bring my car here for future services and I also purchased a used car at this dealership and would again. They are honest, helpful and experienced mechanics.

Can't say enough good things about Perrin and especially John. They took great care of my…read moredaughter's car... fair, honest and trustworthy. Highly recommend