From start to finish, my experience was fantastic! Jennie helped me step by step with more than…read moreshe will ever know. As a business owner, you almost have to assume your customers know nothing and want help while not making them feel dumb and that is exactly how Jennie helped me. She made something that felt really hard to me, go smoothly. The work on the car was also excellent. Truly felt like I had a new car driving home! Thank you!

After searching for a local shop that was willing and knowledgeable enough to take on my 2008.5 VW…read moreGTI's multiple repairs, I found Meineke on Alpine. Anthony listened to me and didn't treat me like an idiot, followed up on the possibilities I had narrowed down, and that right there is enough to make me a loyal customer. Costs were typical for the repairs performed and he gave me a discount for paying with check, as well as honoring a verbal cost for a separate issue. She is running better than she has in about 8 years!

I am flabbergasted at the absolute scam of a price they gave me for an AC evac and refill. I needed…read morethe AC system evacuated so I could replace the compressor on a 2022 Honda Civic and then refilled once the part was replaced. They quoted me $600 for those services when the Honda DEALERSHIP quoted me $312. I verified with both the dealer and the Christian Brothers rep that the services quoted were the exact same as each other. Never recommending them to anyone for anything.

Completely disappointing! Took my son's truck in to assess the transmission. After quoting nearly…read more8k to fix we decided to go somewhere else. BUT then I was charged just shy of $800 just for the assessment!!!! I realize that there time is valuable but this is just plain crazy. Will never use their services!

If I could give 0 stars I would. We were backed into and our car needed a new door. This place…read moreordered the wrong door so it took 5 days longer and our rental car insurance expired leaving us without a car and no cost was knocked off. Hardly an apology. Our car was then broken into over the weekend while at the shop. The people cut the chord on our baby camera wired into the car. Even though camera was wired to car and the chord is clearly cut the body shop doesnt want to take any responsibility. States it was our fault. Car was also left completely dirty on the inside. But we are so fortunate they have offered to have us bring the car back to get it vacuumed out. Terrible service all around

In over 40 yrs of buying cars and trucks, I have never had an estimate be higher than the actual…read morebill. I am so happy with auto fix it. My estimate was 1600$ to repair a huge dent in my Lexus. The actual bill ended up being 1300$. Not only was the bill way under budget but the work was beautiful. I love it when I get more than was promised. What a wonderful company.

If you're reading this, you're probably looking for a mechanic. Look no further--meet The Better…read moreMechanic! Hunter will ruin your car, steal your parts, take 4+ months to finish what should've been an 8-hour job, and masterfully dodge your calls the whole time. He might even glue your car back together and swear it's "just fine." You'll likely need a tow truck to drop it off AND to pick it up, because it may only drive ten minutes before breaking down again. The Stats: * Lying - (5 stars) * Stealing - (5 stars) * Gaslighting - (5 stars) * Communication - (1star) * Accountability - not even once My Experience: I'm an international college student who brought my car to Hunter in December for a simple timing chain replacement. We agreed: I supply the parts, he does the labour. I finally got my car back on May 30th. In that time, Hunter: * Stole parts from my engine bay * Kept brand-new parts I gave him to install (NGK coils, spark plugs, ECS intake... gone!) * Got evicted from his original shop and moved my car 45+ minutes away, refusing to tell me where it was for over a month * Broke components and then tried to superglue them together instead of replacing them * Only started replying when I told him I'd see him in small claims court (where he seems to be a frequent flyer) Oh--and at one point, when dodging my calls, he claimed he was hospitalised and semi-conscious on a drip... from a two-week flu. I wish I was joking. Honestly? No woman will ever gaslight me again--Hunter trained me well. For that alone, 5 stars. Final Thoughts: This winter, I walked to school. I lost money. I lost time. I lost valuable parts. What I gained? A crash course in lies, theft, and mechanical malpractice. If you're wondering why there's no listed location--that's probably because he's avoiding being served. Don't be his next "lesson learned." I'll be filing complaints with the BBB and small claims court (not for money, but principle)--and based on other reviews, I won't be alone I'll update my review after the process and what the court decides...I got time.

Wasted my time. Installed the part wrong the first time and kept stalling the warranty repair to…read morethe point of me giving up and taking my business elsewhere.

Southwest does a great job. reasonable prices I had a…read moreproblem getting my air filter cover off. I pulled in there. They got the cover off. Didn't even charge me Very friendly staff

Amazing and fast service! I would highly recommend Southwest Auto Service. They had fair prices and…read morewere so kind to me. I have taken my car to other shops around Grand Rapids and Allendale area and they are by far the best auto shop.

It pains me to have to write this review, but I feel I would be remiss if I do not…read more I have been bringing my car to Jack's since 2017, with mostly positive experience. Aside from their archaic bookkeeping and scheduling method, these past few years of service have left me questioning. Let me start with the most recent issue. I brought my 2005 vehicle in for maintenance November 2024 and ended up with a considerable degree of rear tire/breaks/lines work amounting to almost $900. This past Wednesday (March 5, 2025), while driving to the east side of Michigan for a visit, I was almost to my destination when I heard a loud bang or pop and thought I lost a piece of my car; followed by loud piercing whistle and then the smell of burning rubber. I slowed and eased over off the road to find a flat rear passenger tire. Towed to Belle Tire to find out the entire back frame was rusted through. It jutted out and caused a rubbing against the tire, which finally blew. The gentleman who inspected the tire couldn't believe the outcome wasn't worse. When I mentioned the work back in November, he was shocked the condition of the frame did not alarm anyone and said they (Belle) could not, with good conscious, replace the tire to let me drive off when the outcome could be so very dangerous and not end well. Wouldn't you think that this degree of corrosion would have been noticeable back in November? Sadly, I will not be returning to Jack's for service on any future vehicles.

Honorable prices, honest work, and knowledgeable. Highly recommend them. I've taken trucks, cars,…read moreand vans here over the past three years. I've never been disappointed. Also, I saw the mechanic from my old work place here one day getting something fixed. That's sayin something.

I recently did some serious damage to my car and took it to Westside. They got it in, in less than…read more3 days and fixed everything perfectly. I got a new suspension, struts, and an alignment for a low cost compared to other places. They called me with exactly what was wrong and gave me a great quote. They helped out even when I had to come in late to get my car due to my work schedule. This was my second time using their services. I will continue to do so. Thanks Westside!

they forgot to torque down my caliper bolts and came off confronted them about it and had no clue…read morewhat say

I really appreciate the helpfulness of all the folks that work here and have had several very…read morepositive experiences. I will continue to bring my car here for future services and I also purchased a used car at this dealership and would again. They are honest, helpful and experienced mechanics.

Can't say enough good things about Perrin and especially John. They took great care of my…read moredaughter's car... fair, honest and trustworthy. Highly recommend

My car never looked better. Came back so shiny and beautiful. The inside was so clean - almost…read morelike it was detailed. Quick turnaround too.

let me just start by saying if I could give this establishment more than five stars I would all…read moreacross the board. The staff went above and beyond to make sure that my insurance claim all the way down to car rental issues i had was handled for me. they even vacuumed out my car before I received it. thank you so much for everything that you guys did to help make this awful situation a smooth one!! God bless you!

The staff was wonderful. The repair was done and the price was under the estimate, so very…read morethankful.

They are very honest mechanics with the mechanical knowledge to care for our vehicles. We respect…read morethem as quality workers and consider their prices fair.