I self-referred and appreciated the informative website they have. For new patients, they have…read moreparents fill out a detailed patient registration form before the first visit. A week before the visit, they open an online patient account to assist with managing appointments/health issues with them. They are following strict COVID-19 safety measures, mandating face masks for individuals above the age of 2, asking patient to stay in vehicle until being called on the cell phone for the appointment. The establishment is bright and clean inside, with a lot of colorful decorations. The patient room has a TV to play songs/videos to distract/calm the kid. The visit with Dr. Decere was great! She was on time, very thorough in answering questions, and very patient in dealing with my kid! My kid got to take home a goodie bag with a new toothbrush, a tube of toothpaste, and a little rubber duckie! The front desk was friendly and effective during the check-out process. All-in-all, I highly recommend this pediatric dental establishment!

If your child never has a problem with their teeth you will likely give this business 5 stars for…read moreconvenience location, parking, efficiency, a clean office, space for active children to play or read, and an overall nice or positive attitude, other than some complaints by my wife of rudeness from the receptionist. If, on the other hand, your child has issues to be dealt with. Be prepared for them to do a (hmm what's a nicer word) "halfhearted" job on diagnosing and early remedy. The remedy could be, as in my child's case, to grind away a break in the tooth down to the dentin (making it many times more susceptible to decay where brushing won't help). It could also be that they might recommend against and avoid doing the right, precautionary thing early on a looming issue so that as the child grows, the problem grows as well, until the pain and time and expense of recovery is multiples of the initial precautionary procedure. In both these cases the initial visit or one follow up could have taken care of each problem quickly, with lower pain and radically lower expense than the outcome of how they chose to delay and see what happens or do a quick initial fix--multiples of expense being the key words here--makes one wonder about motivation. You can't give zero stars so, starting at one, I add a star for the positive things. I take away three stars for the pain, expense and time casualties of what is possible incompetence or outright intent to create a larger profit down the road. Look for other pediatric dentists (ignore the high stars and read the reviews before choosing. In our case it would have made us well willing to drive farther away for appointments...

Forms were easy to complete online before the appointment. Ample parking is available. Everyone we…read moreencountered during our first visit (September 2024) was wonderful. Very professional and polite. My daughter's (9YO) hygienist was great! Cleaned her teeth. Talked to her about proper brushing and flossing (as well as gum health). Dr. Baker was kind and helpful. The office area was neat and clean. I liked that they had seating immediately where your child is being cleaned. I watched the staff thoroughly clean each chair (the entire chair - head to toe) and associated station after each patient. Loved seeing that! Out of all the medical appointments I've been to (and on behalf of my child), never - not once - has the office EVER had printed school calendars (for multiple Counties) available at the checkout station, where you make the appointment or next time. It's small things like that (and the immediate chair/station cleaning) that demonstrate great customer service. I would definitely recommend them, based on my first experience.

I intentionally waited a year prior to doing this review. My son receives great care here and the…read morehygienist and dentists are professional with an awesome chair-side manner. The area of improvement lies with the billing department. There were occasions where I called, left messages without my call being returned. Popped in and asked why my call/concern went unanswered but the office manager was always sure to make sure that I got resolution and left confident that they'd take of care of things. What I really like is how they explain what procedures are necessary and those that are optional. A solid outline of what payment is due prior to service and payment options are available to minimize financial impact. When a recommendation was needed for my son's wisdom teeth removal, a clear explanation of who we were being referred to was done and they even assured me that the surgeon accepts my insurances. Gold star to all the hygienists here who conduct themselves in a professional, approachable manner and are excellent dental hygiene coaches for young adults who need pointers. Gentle in the line of duty, whenever my son had discomfort they listened to him and described what they were doing and didn't promote anxiety about coming to the dentist. Plenty of parking, play area inside for children and they have overhead monitors that play movies as patients are receiving care. Nice decor, all areas are clean and each visit has a dental swag bag.

Terrible office, terrible customer service, terrible dentist. Stay away from this office.read more

From the owner: Twenty-four hours in a day is never enough time for most families. Seeing your pediatric dentist…read moreshould not be a be a burden or hassle you struggle to fit into your life. Instead, it should be hopeful, efficient, peaceful, personal, and doable. It really should be another priceless gift a parent or guardian gives to their child. If your child is not in prime oral health, you should have peace of mind knowing that your dental home can help you get there. Rock Kids Dental is an inspiring place where we help families reach optimum dental health by tailoring oral care to family life.

My girls actually want to go to the dentist!!! From the waiting room where the kids can play to…read morethe staff that work there. My wife and I had a great experience. Dr. Camper is great with the kids and great explaining to the parents. Very thorough and personable. Highly recommended!!

I really appreciate this office. When I first started coming here, it was due to my daughter…read morefalling on her bed and potentially chipping her tooth in 2020. Luckily, no damage was done and my daughters have been patients ever since. They are always kind, professional, and keep a tight knit shift. Doctors are well aware of different scenarios when it comes to youth and their jaw and teeth when growing. Don't have a complaint to say about them at all. Thankfully!!!! Might I add they also give prizes for no cavities and for being good during the appoint! Kids love prizes I definitely recommend this practice and location.

It pains me to change the review. At first I thought I was impressed after our first visit but…read moreafter reading articles and talking with friends who are also parents. The rule of thumb at the first visit is to never restraint the child. It would traumatize them and instill fear of the dentist for a very long time. Read this: https://children1stdental.com/what-is-papoosing/ I had first taken my child to my dentist but they were not pediatric dentists and I was advised to take the kid to a pediatric dentist because they would know best how to provide care for the child, especially a 4 year old. Why wait this long to start dental service? Covid. I first took him to dentist when he was 2. It was actually not bad, but then COVID hit and no dental appointment was to be made until the offices opened up. So that doesn't help. So I seek for a pediatric dentist and came across to this. On my child's first visit, he was restrained. There wasn't a relationship established first to build trust. Who will have to take care of the kid's fear of dentist? Us, the parents. Not this dentist. I was a little disappointed after reading about restraints should never happen on the first visit. I got an email from Dr. Weng explaining that she wanted to have 30-minute chat with the kid to establish a relationship. So I made an appointment with explaining to my kid the dentist just wanted to chat with him, there wouldn't be procedures done on his mouth. But apparently I was either miscommunicated or misunderstood so he was traumatized twice. After 2 visits, this dentist office recommended that we find someone else. In full disclosure, my kid does have some work needed done on his teeth so he's not exactly an easy patient, but I really think the restraints hurt him the most. Because with my dentist, he was pretty good. I'm not sure if it's the age, at 2 and at 4 or if the restraint made him to blacklist all dentists. 2 stars because they're easy to schedule an appointment and the staff there are friendly. They made us to feel welcomed. The minus of 3 stars because of restraints and referring us to find someone else (when they're pediatric specialists). Off to look for a new pediatric dentist.

Their staff is passive aggressive and down-right rude. I was calling the clinic in response to a…read morerequest for technical support. It turns out I had the wrong name on the form, and I was abruptly hung up on twice by the receptionist without any chance to explain myself. When I called back I was in a bit of a fluster trying to explain the situation and mis-pronounced the practice name -- the receptionist then began to mock me, and abruptly hung up again. I don't know that I have encountered such an unabashedly unprofessional office in my career. The doctor may very well be a good provider but her staff was just incredibly rude overall.

The dentist here are excellent, but unfortunately the staff at the front desk are horrible and very…read moreunwelcoming. They are extremely rude and sad to say the place is really nice and cool for kids, but I will not be returning the dentist should really hire more professional staff with less attitude. Leaves a nasty taste in your mouth!

My kids have been going here for about 8 months now, and this spot is outstanding. My 7 year old…read moregot a tooth pulled without crying, and walked out like nothing happened. I don't know how much the dentist game has changed since I was a kid, but back in the day we went in kicking and screaming and came out with a frown, PTSD, and a lollipop. The office is really nice, and so is the staff. We've had 2 situations where we needed to be seen next day and they were very accommodating. I can't say enough good things about this location.

We've been coming here for about 18 months and I really can't say enough good things about this…read morepractice. From making appointments through getting information and advice from Dr. David, the people who work here really "get" kids... and their caregivers! I am the one who brings my grandchildren here, and I have always been really impressed by the treatment they get - and my treatment, as well. I love the setup of their basic exams - a large viewing window so caregivers can observe, and in-ceiling screens for the kiddos to watch kid-friendly video fare. They get headphones and can really distract themselves from the proceedings, making it pretty much stress-free. Dr. David always personally speaks with me and tells me what's going on with the kids' mouths. He is clear and detailed with information, while also being professionally friendly. I recall, as a kid, dreading my dental visits. But my grandkids actually almost look forward to theirs! Definitely a 5-star experience for us all.

I had a wonderful experience at this office. The team that works under the doctor has been nothing…read morebut respectful and efficient. I had the pleasure to have services provide by Ms.Tiffany and it was wonderful. So gentle with children as well as her co workers. I recommend this place to any family with children. Great location too!

Dr. Mahtab Khoshkhou and her team are beyond phenomenal in both expert care but also quality…read moreconcern and fun. The entire team is focused on getting the best care each and every time. I will add the cleanliness, the process to schedule, and be seen is seamless and simple. I would highly recommend any family seeking a practice who is an extension of your family ARUNDEL PEDIATRIC DENTAL CARE is the perfect practice to consider.

I had an appointment that was scheduled for 11:50 I arrived at 11:58 and had to sit for more than a…read morehour for my daughter to be seen. I could have been told when I checked in that I would have to sit or they could have just cleaned her teeth only. I will be finding another dental office that is more accommodating because this wasn't a good experience at all.

The best pediatric dentists my kids have ever been to!! The don't do X-rays every visit like most…read moredentists just to make money. They let me go back in the room with my child.. these were things important to me. They also advised that my son's allergy medicine was acidic and caused cavities which no one informed me of previously. I've always enjoyed them every time we come. The hygienist and dentist are all so sweet to my child

I had been going to Severn River Dental Health Center for 7 or 8 years. They were great until…read moreabout 2 years ago. The upselling became annoying but I stayed because they did great work. Anyway, I have an appointment in 4 days. Today I found out that they no longer accept my Carefirst PPO. And, they were really not friendly about it.

Dr. Yeremi is the best of the best! I don't think words can describe the gratitude I feel for him…read moreand the entire Severn River Dental team. He performed an emergency dental procedure for us that exceeded all expectations. His talent, artistry, and attention to detail is beyond measure. Dr. Yeremi and his team at Severn River Dental are exceptional. Thank you, from the bottom of my heart!!