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    Rock Kids Dental

    1.0 (1 review)
    Closed 8:30 am - 5:00 pm

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    11 days ago

    Terrible office, terrible customer service, terrible dentist. Stay away from this office.

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    Dentistry for Children Maryland - Gambrills - Adam Ta. D.D.S.

    Dentistry for Children Maryland - Gambrills

    3.8(12 reviews)
    1.1 mi

    Forms were easy to complete online before the appointment. Ample parking is available. Everyone we…read moreencountered during our first visit (September 2024) was wonderful. Very professional and polite. My daughter's (9YO) hygienist was great! Cleaned her teeth. Talked to her about proper brushing and flossing (as well as gum health). Dr. Baker was kind and helpful. The office area was neat and clean. I liked that they had seating immediately where your child is being cleaned. I watched the staff thoroughly clean each chair (the entire chair - head to toe) and associated station after each patient. Loved seeing that! Out of all the medical appointments I've been to (and on behalf of my child), never - not once - has the office EVER had printed school calendars (for multiple Counties) available at the checkout station, where you make the appointment or next time. It's small things like that (and the immediate chair/station cleaning) that demonstrate great customer service. I would definitely recommend them, based on my first experience.

    I intentionally waited a year prior to doing this review. My son receives great care here and the…read morehygienist and dentists are professional with an awesome chair-side manner. The area of improvement lies with the billing department. There were occasions where I called, left messages without my call being returned. Popped in and asked why my call/concern went unanswered but the office manager was always sure to make sure that I got resolution and left confident that they'd take of care of things. What I really like is how they explain what procedures are necessary and those that are optional. A solid outline of what payment is due prior to service and payment options are available to minimize financial impact. When a recommendation was needed for my son's wisdom teeth removal, a clear explanation of who we were being referred to was done and they even assured me that the surgeon accepts my insurances. Gold star to all the hygienists here who conduct themselves in a professional, approachable manner and are excellent dental hygiene coaches for young adults who need pointers. Gentle in the line of duty, whenever my son had discomfort they listened to him and described what they were doing and didn't promote anxiety about coming to the dentist. Plenty of parking, play area inside for children and they have overhead monitors that play movies as patients are receiving care. Nice decor, all areas are clean and each visit has a dental swag bag.

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    Dentistry for Children Maryland - Gambrills - Reception area

    Reception area

    Dentistry for Children Maryland - Gambrills - Reception area

    Reception area

    Dentistry for Children Maryland - Gambrills - Keith F. Camper D.D.S.

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    Keith F. Camper D.D.S.

    Ulery Dental & Orthodontics - Ulery Dentists, Laurel, MD, hours as posted Feb. 16, 2023

    Ulery Dental & Orthodontics

    2.7(51 reviews)
    0.6 mi

    Today, I had an emergency appointment at the Crofton location. I agree with one of the reviews that…read morethe lobby needs to be updated and cleaned up. Also I didn't care for the double rooms, seems like a HIPPA violation. I wasn't comfortable sharing my health issues while another patient could over hear it. However the staff was incredibly nice and so was the doctor. Victoria was the Dental Assistant and she was kind and made sure I had everything that I needed. I was in pain and they were able to give me X-rays and a referral to an Oral Surgeon. When I was in the lobby, it was pretty full and had a stream of patients. Perhaps they should think about investing in remodeling instead of another location. While in the exam room, I couldn't help but to think, I would love to find a modern, nice, dental office.

    I am extremely frustrated with the lack of phone support at Ullery Dental. Every time I try to…read moreschedule an appointment by telephone, I am either left on hold for more than 10 minutes or no one answers the phone at all. It has become so difficult to reach someone that I have had to physically go into the office just to schedule an appointment. the customer service and appointment scheduling process need significant improvement. Patients should not have to make an unnecessary trip to the office simply because they cannot get someone to answer the phone. I could not get anyone on the phone to schedule an appointment. I hope management addresses this issue and improves communication with patients.

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    Ulery Dental & Orthodontics
    Ulery Dental & Orthodontics - Great Dental Office in the Bowie, Crofton area.  Great Hours of operation.

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    Great Dental Office in the Bowie, Crofton area. Great Hours of operation.

    The Pediatric Dental Specialists - Waiting room remodeled. Very clean and cozy.

    The Pediatric Dental Specialists

    4.6(18 reviews)
    3.8 mi

    I really appreciate this office. When I first started coming here, it was due to my daughter…read morefalling on her bed and potentially chipping her tooth in 2020. Luckily, no damage was done and my daughters have been patients ever since. They are always kind, professional, and keep a tight knit shift. Doctors are well aware of different scenarios when it comes to youth and their jaw and teeth when growing. Don't have a complaint to say about them at all. Thankfully!!!! Might I add they also give prizes for no cavities and for being good during the appoint! Kids love prizes I definitely recommend this practice and location.

    It pains me to change the review. At first I thought I was impressed after our first visit but…read moreafter reading articles and talking with friends who are also parents. The rule of thumb at the first visit is to never restraint the child. It would traumatize them and instill fear of the dentist for a very long time. Read this: https://children1stdental.com/what-is-papoosing/ I had first taken my child to my dentist but they were not pediatric dentists and I was advised to take the kid to a pediatric dentist because they would know best how to provide care for the child, especially a 4 year old. Why wait this long to start dental service? Covid. I first took him to dentist when he was 2. It was actually not bad, but then COVID hit and no dental appointment was to be made until the offices opened up. So that doesn't help. So I seek for a pediatric dentist and came across to this. On my child's first visit, he was restrained. There wasn't a relationship established first to build trust. Who will have to take care of the kid's fear of dentist? Us, the parents. Not this dentist. I was a little disappointed after reading about restraints should never happen on the first visit. I got an email from Dr. Weng explaining that she wanted to have 30-minute chat with the kid to establish a relationship. So I made an appointment with explaining to my kid the dentist just wanted to chat with him, there wouldn't be procedures done on his mouth. But apparently I was either miscommunicated or misunderstood so he was traumatized twice. After 2 visits, this dentist office recommended that we find someone else. In full disclosure, my kid does have some work needed done on his teeth so he's not exactly an easy patient, but I really think the restraints hurt him the most. Because with my dentist, he was pretty good. I'm not sure if it's the age, at 2 and at 4 or if the restraint made him to blacklist all dentists. 2 stars because they're easy to schedule an appointment and the staff there are friendly. They made us to feel welcomed. The minus of 3 stars because of restraints and referring us to find someone else (when they're pediatric specialists). Off to look for a new pediatric dentist.

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    The Pediatric Dental Specialists
    The Pediatric Dental Specialists
    The Pediatric Dental Specialists

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    Rock Kids Dental - pediatric_dentists - Updated July 2026

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