I've occasionally been seen by Dr Jimenez in place of Dr Chambers and she is very good. She is…read moregentle and professional. Great family practice. Nice facilities and easy parking. Nice staff.

I've seen Dr Jimenez when I can't see her partner, Dr Chambers, who is my regular dentist. Dr…read moreJimenez is a very good dentist with an excellent bedside manner and is gentle and skilled. Highly recommend.

I self-referred and appreciated the informative website they have. For new patients, they have…read moreparents fill out a detailed patient registration form before the first visit. A week before the visit, they open an online patient account to assist with managing appointments/health issues with them. They are following strict COVID-19 safety measures, mandating face masks for individuals above the age of 2, asking patient to stay in vehicle until being called on the cell phone for the appointment. The establishment is bright and clean inside, with a lot of colorful decorations. The patient room has a TV to play songs/videos to distract/calm the kid. The visit with Dr. Decere was great! She was on time, very thorough in answering questions, and very patient in dealing with my kid! My kid got to take home a goodie bag with a new toothbrush, a tube of toothpaste, and a little rubber duckie! The front desk was friendly and effective during the check-out process. All-in-all, I highly recommend this pediatric dental establishment!

If your child never has a problem with their teeth you will likely give this business 5 stars for…read moreconvenience location, parking, efficiency, a clean office, space for active children to play or read, and an overall nice or positive attitude, other than some complaints by my wife of rudeness from the receptionist. If, on the other hand, your child has issues to be dealt with. Be prepared for them to do a (hmm what's a nicer word) "halfhearted" job on diagnosing and early remedy. The remedy could be, as in my child's case, to grind away a break in the tooth down to the dentin (making it many times more susceptible to decay where brushing won't help). It could also be that they might recommend against and avoid doing the right, precautionary thing early on a looming issue so that as the child grows, the problem grows as well, until the pain and time and expense of recovery is multiples of the initial precautionary procedure. In both these cases the initial visit or one follow up could have taken care of each problem quickly, with lower pain and radically lower expense than the outcome of how they chose to delay and see what happens or do a quick initial fix--multiples of expense being the key words here--makes one wonder about motivation. You can't give zero stars so, starting at one, I add a star for the positive things. I take away three stars for the pain, expense and time casualties of what is possible incompetence or outright intent to create a larger profit down the road. Look for other pediatric dentists (ignore the high stars and read the reviews before choosing. In our case it would have made us well willing to drive farther away for appointments...

Cross posting my google review: Update 22Oct2025 after…read morebusiness response: Your response is exactly what I expected from whoever is managing your businesses page. Nothing in this response that you plastered on multiple negative reviews deals with the concern I brought up and you wave us off with excuses. It is not a slanderous review and merely stated facts. If your business practice is to alienate, disparage, and disregard a 10 year customer's concern who on average has paid your business $1,300 a year for 2 kids appts 2 times a year (just for the cleanings and xrays, not counting additional costs for fillings, etc) over trying to get $75 for rescheduling an appointment more than 24 hours out from their appointment then you need to seriously reconsider your business ethos or expect to continue to receive negative reviews and lose even more business. You had plenty of availability to reschedule and you would have still made your money off of our kids continued care, but you decided that $75 was more important than keeping long-term customers. I never disparaged the care given by the Dentist or cleaning staff, I feel sorry that Dr Bross's business is hurting from your policy and treatment of customers. I'm angry that you (office manager or whoever handles appointments/billing) could give a care less about working with loyal customers or for that matter build relationships with any customers. Any business should care as much about customer service as the product they are providing. If needed I pulled up all of our insurance receipts back to Oct 6, 2015 if you were thinking of questioning how long we've been with this practice. Good day and for anyone that read this long, take heed on where you take your business. Original post: We've been loyal customers of this dental office for over 10+ years, minus three years we were stationed elsewhere for the military. Upon our return in 2022, we noticed that the ownership/makeup of the team had changed, but stayed with them as the dental care was always good and it was familiar. We've never missed an appointment and have always been on time/early. We were never concerned about delays and being seen on-time, but there have been times as others have stated where we waited longer than usual, but that's the way of things and you deal with it. I could easily add to the long list of complaints in the reviews regarding the staff and insurance issues, everything people have said on here is true and the billed dental costs are higher than other options. All that to say that after ten years we needed to reschedule an appointment for one of our two kids, and called at around 10am in the morning for an appointment the following day at 2:30pm. Was informed that they would impose a $75 dollar fee for that, we asked about waiving that since we've been there forever and it was still more than a days notice and we just needed a different time while keeping our other kid's appointment, and they wouldn't budge. So I said ok, cancel both appointments we are taking our business elsewhere. Now they have the audacity to send me a bill for $150 for no services after me stating we are no longer your customer? I'm not your customer and have no further business with you once we cancelled, I'll be calling about this in the morning. For anyone out there thinking of going here, take heed of the plummeting reviews of this place over the last few years and find a different dental office to go to. They do not care for you one bit, if they treat loyal customers of 10+ years like this, they really do not care one bit about you and only want your money.

The dentist has always been great, however the office/front desk policies are horrible. I will be…read morelooking for a new dentist for my daughter. They require upfront payment in full for all services and then you have to wait for reimbursement from your insurance company. Their cancellation policy is horrible. I called on a Friday afternoon to cancel a an appointment for the following Tuesday and will still have to pay a cancellation fee. It looks like lots of other customers are unhappy with the service lately based on the reviews but they don't care.

My family and I LOVE it here! It's nice to find a practice…read morewith a holistic and preventative approach to dentistry The staff is always friendly and accommodating Wouldn't go anywhere else!

Absolute nightmare of an experience. Received unnecessary…read morework and paid too much for it.

Changing providers can be daunting especially if you've received nothing but best in class when it…read morecomes to care with your health. Vernon Pediatric Dentistry came with great recommendation from friends and in the year that we've been with them, we've received outstanding service. Dr. Vernon and her team are extraordinary and in depth in their assessments and process. Notably attentive in routine cleaning, and detailed in explaining recommendations. Always pearly whites in each visit! Appointments are easy, billing is concise, and her front office team are stellar! I definitely recommend them if you have young ones in need of dental care. Check your insurance if they participate.

Very poor interaction with the receptionist; left an awful impression. Glad to find out sooner…read morethan later.

I really appreciate this office. When I first started coming here, it was due to my daughter…read morefalling on her bed and potentially chipping her tooth in 2020. Luckily, no damage was done and my daughters have been patients ever since. They are always kind, professional, and keep a tight knit shift. Doctors are well aware of different scenarios when it comes to youth and their jaw and teeth when growing. Don't have a complaint to say about them at all. Thankfully!!!! Might I add they also give prizes for no cavities and for being good during the appoint! Kids love prizes I definitely recommend this practice and location.

It pains me to change the review. At first I thought I was impressed after our first visit but…read moreafter reading articles and talking with friends who are also parents. The rule of thumb at the first visit is to never restraint the child. It would traumatize them and instill fear of the dentist for a very long time. Read this: https://children1stdental.com/what-is-papoosing/ I had first taken my child to my dentist but they were not pediatric dentists and I was advised to take the kid to a pediatric dentist because they would know best how to provide care for the child, especially a 4 year old. Why wait this long to start dental service? Covid. I first took him to dentist when he was 2. It was actually not bad, but then COVID hit and no dental appointment was to be made until the offices opened up. So that doesn't help. So I seek for a pediatric dentist and came across to this. On my child's first visit, he was restrained. There wasn't a relationship established first to build trust. Who will have to take care of the kid's fear of dentist? Us, the parents. Not this dentist. I was a little disappointed after reading about restraints should never happen on the first visit. I got an email from Dr. Weng explaining that she wanted to have 30-minute chat with the kid to establish a relationship. So I made an appointment with explaining to my kid the dentist just wanted to chat with him, there wouldn't be procedures done on his mouth. But apparently I was either miscommunicated or misunderstood so he was traumatized twice. After 2 visits, this dentist office recommended that we find someone else. In full disclosure, my kid does have some work needed done on his teeth so he's not exactly an easy patient, but I really think the restraints hurt him the most. Because with my dentist, he was pretty good. I'm not sure if it's the age, at 2 and at 4 or if the restraint made him to blacklist all dentists. 2 stars because they're easy to schedule an appointment and the staff there are friendly. They made us to feel welcomed. The minus of 3 stars because of restraints and referring us to find someone else (when they're pediatric specialists). Off to look for a new pediatric dentist.

My girls actually want to go to the dentist!!! From the waiting room where the kids can play to…read morethe staff that work there. My wife and I had a great experience. Dr. Camper is great with the kids and great explaining to the parents. Very thorough and personable. Highly recommended!!

Forms were easy to complete online before the appointment. Ample parking is available. Everyone we…read moreencountered during our first visit (September 2024) was wonderful. Very professional and polite. My daughter's (9YO) hygienist was great! Cleaned her teeth. Talked to her about proper brushing and flossing (as well as gum health). Dr. Baker was kind and helpful. The office area was neat and clean. I liked that they had seating immediately where your child is being cleaned. I watched the staff thoroughly clean each chair (the entire chair - head to toe) and associated station after each patient. Loved seeing that! Out of all the medical appointments I've been to (and on behalf of my child), never - not once - has the office EVER had printed school calendars (for multiple Counties) available at the checkout station, where you make the appointment or next time. It's small things like that (and the immediate chair/station cleaning) that demonstrate great customer service. I would definitely recommend them, based on my first experience.

I intentionally waited a year prior to doing this review. My son receives great care here and the…read morehygienist and dentists are professional with an awesome chair-side manner. The area of improvement lies with the billing department. There were occasions where I called, left messages without my call being returned. Popped in and asked why my call/concern went unanswered but the office manager was always sure to make sure that I got resolution and left confident that they'd take of care of things. What I really like is how they explain what procedures are necessary and those that are optional. A solid outline of what payment is due prior to service and payment options are available to minimize financial impact. When a recommendation was needed for my son's wisdom teeth removal, a clear explanation of who we were being referred to was done and they even assured me that the surgeon accepts my insurances. Gold star to all the hygienists here who conduct themselves in a professional, approachable manner and are excellent dental hygiene coaches for young adults who need pointers. Gentle in the line of duty, whenever my son had discomfort they listened to him and described what they were doing and didn't promote anxiety about coming to the dentist. Plenty of parking, play area inside for children and they have overhead monitors that play movies as patients are receiving care. Nice decor, all areas are clean and each visit has a dental swag bag.

The staff here is amazing! They absolutely know how to make kids comfortable for what is usually a…read morefrightening experience! There is great decor everywhere and they have TVs on the ceiling when the kids are getting their teeth looked at. We've never had an issue here and we trust them going forward. I'd recommend them to anyone as well!

I absolutely hands down love all the staff. Dr. Kenny and Dr. Dani are really amazing. And super…read moresuper nice. Dr. Kenny works super well woth special needs, asd children. Just wanted to make sure that this office gets the recognition they deserve. I love this office and the staff.

Dr. Kennedy Dele is the best dentist I have ever been to in my life very professional very…read morecourteous Soft-spoken and very gentle I felt no pain at all throughout the entire process of getting a crown on my front tooth, with his artistic talent he fashioned my tooth to match the color and overall look of my existing teeth, 10 stars . I highly recommend this dentist to anyone and everyone that wants to feel confident smiling again. To add to this... his nurses are wonderful too. Very nice, very professional and concerned for your comfort and needs. Thankyou Dr.Dele and your staff. I am very happy

Thanks to Dr. Dele and his staff for exceptional service when I was in need. I was traveling, and…read morewould not be home until January 3. Terrible toothache developed and by Dec 23 I needed help, fast. I called that morning and they squeezed me in that morning. Everyone was so attentive and made me feel welcome. While we could not fix the problem, it was determined that I likely had an infection. A prescription for an antibiotic and lots of ibuprofen got me over the hump, allowing me to enjoy the holidays with family. Well done!