Prayer is very important when you're dealing with the staff, Doctor/NP and even the manager. Jesus…read moreis you're friend indeed. Keep in mind don't stay with a doctor too long especially if your not completely satisfied remember it's your body and your health.

When a customer try and explain what they know about their insurance because they went through the…read moreprocess not the worker . She kept trying to tell me my insurance was Medicaid when my social worker said to me it's not just because it's has the Delaware social services on it the person would not listen to me he said I'm just trying to help you, but she wasn't over me and kept repeating herself like I don't know what I'm talking about. I would not be over anymore . She should have let me talk and explain my insurance

Dr. Panella helped me get on the correct meds back in 2023 and I have been able to convince my reg…read morepsychiatry practice that i need to stay on them.. prior tomoving ti philly I had sleep headaches from sleep deprivation, but no meds would knock me out Even though i have the meds now, my brain still wants to interrupt sleep, somtimes. I may need to switch to NP Panella somtime soon because me and my current psychiatrist office are at war with each other

I had my first appointment with her on Thriveworks. I was in the system, as I was seeing a…read moredifferent practitioner who had to leave. She literally spent 5 minutes with me. She didn't care to get to know me at all. She asked me one question (How are you doing?). That's it. She didn't ask what I was seeking help with. She didn't do any kind of safety assessment to make sure I didn't struggle with anything like that. Literally a 5 minute appointment for my first time with her. I know she had access to my information since I was in the system, but still.

I used the service for a preop physical. On the first visit I was charged $260. The second visit I…read morewas charged $180 with the same service. When I inquired why the first visit was a higher cost. I was told there was an $80 first customer visit fee. This is something I should've been made aware of on my first visit. If I was made aware of this, I could've easily gone to my primary physician and and could have avoided this cost. It is an unethical practice to not make a patient aware of this additional charge for a first time patient fee. It also makes no sense because I had to fill out the same amount of paperwork on both visits. Go to your primary physician if you can avoid using this company. I don't recommend them.

I left a review a couple days ago and forgot to add this, which I think is very important. These…read morepeople were not rude in fact they were very pleasant, and I think that is why this type of service is being accepted. While I think being kind and well mannered is a huge plus, it is not the only thing required in service, especially when it comes to medical care. I don't want my review to be taken as if these people we rude or bad people in anyway at all. I just feel as though patients shouldn't leave the room feeling that any questions were left unanswered, let alone none at all.

Went to MedExpress in Brookhaven, PA last week with my 5 year old grandson. It was 7:40 pm when we…read morearrived and the place was open til 8 pm. The receptionist greeted us in the waiting room because there were no other patients there. I stated that my grandson needed to be checked and possibly get something to settle his stomach. I told her that the purpura (red dots) on his face was from forcefully vomiting and that he had specks of blood in the stomach bile that he was throwing up. The receptionist said that she had to ask the doctor if he was willing to check my grandson. I asked why she had to check with him since we were the only patients and the office didn't close for another 20 minutes. I could see the male doctor in the back sitting at a computer. The receptionist came back to us a few minutes later and stated that the doctor refused to see my grandson and that there was another Urgent care in Springfield about 20 mins away that I could take him to. Since they weren't scheduled to close for another 20 mins I asked why the doctor refused to see him and her reply was that the doctor said he reached his quota for the day and therefore didn't have to see him. I told her to tell the doctor that I was not happy with his refusal and that I was going to report him. This occurred on Tuesday 3/18/25 at 7:40 pm. Because of this doctor's refusal to treat my poor. Sick little boy who just turned 5 yrs old had to sit in the hospital ER for almost 5 hrs. Why do places like your company exist other than to make the almighty dollar? I mentioned to my friends and neighbors in our large development down the street from your office and to the medical people that i work with (fyi- i have been a Registered Nurse for 30 years) and several have mentioned negative stories from their families and friends that have gone there. I will be calling the AMA and the State Licensing board this week to report this doctor for unethical practice. What happened to common decency especially with a child. Elizabeth Seefeldt RN, 833 Ridley Creek Drive. Media, PA 484-470-5208.

Was seen in good time and had everything I needed to get well quickly. Very good experience at…read morearound 2 pm on a Tuesday.

I treated here for several months, initially coming in for GI distress/related issues. The entire…read moreprocess felt like throwing things at a wall to see if something would stick. I get that the gut is complicated and we don't know a lot about it yet. But that's the whole point. I quickly realized that real-life doctors don't really know any more than doctors on Google. I could have saved a lot of $$$ if I had realized that. They tried, but it was all guesswork and things I could have tried on my own. There was also very little urgency in the treatment plan e.g. "Try this for 6 weeks. We'll see what happens. See you at the next appointment." Like I'm suffering, in pain, and want an answer. I never got one. And I'm not blaming them for it - they just didn't have any answers, even though they tried. I've had more success through my own research and experimentation.

Dr. Lotito has been instrumental in helping solve my problems. I used to be so exhausted, that I…read morefell asleep almost as soon as I got home. I am starting to feel much better.