Beware ! This place will over charge for products and services with very little knowledge of either. We originally decided to give this place a chance to support local mom and pop shops, but were unpleasantly swindled by the such. Upon installation of our shades, we were not able to open our French doors more than 14 inches!! In addition, their response was "do you want them to look good, or work?" They admitted to "thinking" that this was going to be a problem, but gave no warning OR resolution. I honestly couldn't believe my ears. For a professional shop that seems to be family owned, this is DEFINITELY not their passion. They are only in to make the biggest, quick buck possible. I think of them every day that I attempt to squeeze out on to my balcony. By the way, they charged $4000 for 11 windows. 4 of which are the above mentioned French doors that don't open because of the valance design. 3 more of which were installed crooked or hit the track when raising and lowering. So, overall, great job on 4 total windows! Try 3 day blinds or home depot if you are in the market. Shop around and be smart because this place is an example of how they will take advantage of you. read more

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Went to Home Depot to purchase some replacement Valance brackets for my vertical blinds. Waited for 10 minutes for customer service only to be informed that Home Depot did not carry that product in their blinds department. Went to the Vertical Blinds Factory and was waited on right away by Sal. Sal knew immediately what I needed and sold me my replacement brackets. I was in & out of the store in 5 minutes. Of course I could have shopped on line and waited a week for delivery. Thanks Sal, for having what I needed, when I needed it. read more

It used to be a good, reasonably priced blind repair and installation store. This business has closed.

There's a good reason the fancy homes in publications like Chicago Tribune Magazine's annual home decor issue don't feature kids in them. Stuff gets broken and there's a clutter of toys all around, which will disqualify most homes with kids. Instead of post-modern, you get post-broken. So goes with us too. I'm not sure if my older son or the Stunt Baby did it, but one of the slats in my vertical blinds was misaligned by 90 degrees from the rest of them and refused to shut properly. Upon closer inspection, I realized the top part of it was cracked and about to fall off. So I stopped in at the place where I bought them. The helpful manager in the store found the exact style I had, despite 3 years since I purchased the blinds. For $5 he cut me a new strip and I was out in 10 minutes or less. Since I bought the blinds there, he offered to fix the track for free while I wait if I bring it in. Now I'm not going to take down a 10-foot track spanning my picture window and 2 side windows, as it will be a lot more work than what he will need to do once he gets it. For now I got the new slat and the blinds aren't perfect, but hey, I'll wait till another gets broken and make it worth my time. read more

I am very happy with the service and quality of product from Veritacal Blind Factory. I had to have my old blinds replaced. I had used Veritacal Blind Factory in the past. The blinds I was replacing were from another company that had poor quality materials. My previous purchase from Vertical Blind Factory was about 10 years ago and they still look like new. Owners were great, installer was fantastic. The blinds are fantastic, the room looks so much better. The texture of the material is so much better then my old blinds. We get direct afternoon sun and needed these sturdy blinds. The other previous company in the area went out of business, I see why now. I have one more room to replace blinds. I will be going back to Vertical Blind Factory for new ones soon for that room. read more

Vertical Blinds Factory - My new blinds look fantastic, so much better then old ones from Lotus. - Shades & Blinds Near Me - Niles, Illinois

Had my Hunter Douglas blind restrung for $50. Husband and wife owners. New blinds would have cost me $500. Very pleased with the responsiveness, price and honesty. I will probably get my living room/dining room sheers from them. Delightful people. read more

Best & quickest way to choose your window treatments is in your home and that is why i chose the 3-Day Blinds in-home service. Jody came home & was very patient, and supportive with the entire process. She first hears you out with all the requirements & also gives very good expert opinions. I am extremely happy with the work done & it really looks awesome! Thank you Jody! read more

I have been to the Vertical Blinds Factory many times. They have a wide variety of high quality blinds and other window treatments, and they are friendly and efficient. They have repaired blinds for us several times. When we eventually replace what we have, this is definitely where we'll shop. Couldn't ask for more in terms of help, service and variety. read more

I recently shopped at the Clybourn location in Chicago. I found the owner, Brian, to be engaging and helpful. We ended up designing my entire first floor of my house and after ordering, installation went smoothly and I feel that the price was competitive, quality great, and service outstanding. For sure much better and more reliable then a couple of the other guys that I have dealt with over the years read more

I purchased Hunter Douglas black out blinds in 2004 from a local Chicago distributor. The window expanse is very large and raising the blinds was always very difficult and heavy. It was obvious that I should have been advised to purchase "Easy Rise" blinds because every two-three years the cords would break and I would have to return to the store and request they be repaired. (another cost of course). The Chicago Store (now closed), would act like they were doing me a favor when asking for assistance. Needless to say Vertical Blind Factory in Niles was recommended to me and they were outstanding in assisting me. First, they discovered that the blinds that I have purchased were no longer made and that in fact I would continue to have the same problems. Ms. Rosa and her husband were very very helpful and assisted me with getting brand new black out blinds with the correct Easy Rise cord system for a minimum replacement cost to me. They were pleasant, knowledgeable and very easy to do business with. I had my blinds back up and working well before the estimated delivery time. I would highly recommend them for any one needing to make blind a purchase. read more