I came here on Valentine's Day because my friend said he could get me in on his membership for the…read moreday. I've gone climbing only once before, but never at this facility. When I first walked in, I immediately noticed all of the natural light coming into the room. It really added to the outdoorsy ambiance. The employee at the front desk was super friendly and was quick to get me set up. As for equipment, grabbing shoes was easy (pulled them out of the storage cubes to the left of the front desk), and they provided a harness as well. I'm not sure if the staff normally does the walkthrough on tying a proper knot, since my friend and his friend did it for me. Nonetheless, I do like that they have that area separate from the main climbing area. Helps to take the pressure off a little bit if you're new. There seemed to be dozens of different climbing paths to choose from, with signs at the bottom indicating the level of difficulty. I found that particularly helpful since, as a newbie, everything looked hard. Also, the people I observed and interacted with on the floor were extremely friendly. Really great vibes coming from the community here. The pricing, based on information from my friend, seemed reasonable, since it included the gym and classes. However, I live in Elk Grove, so I probably will stick to visiting this place only now and then. Recommend giving it a try, though!

I would rate this a 0 stars if i could. The lady at the front was very rude to my friends and I. It…read morewas our first time ever rock climbing and coming to this place so we were a little confused on some areas. When we walked in she was nice but our waiver was filled out incorrectly, which was on us for not reading properly but her tone was nasty. She gave us attitude at first but we let it slip since we were wrong. However when we went back with our CORRECT waiver. She started being super rude to my friend who was stuttering a bit. The reason why he was stuttering was because as we gave her our name she kept giving us like looks like we were speaking another language or something. The final straw was when she loudly and rudely cut off my friend just to say " SORRY? I cant understand you." First of all I don't understand why staff cant be patient with new comers. Second my friend was speaking perfectly fine with some minor stuttering, if she cant even handle that the she shouldn't be working. Third, we are minors just trying to have fun so I don't understand why she was acting like the child. Also to clarify one more time, we are new to this so we don't understand some rock climbing terms, when we were asked about the payment and equipment we thought we could buy the whole bundle. As I was about to tell her we wanted the bundle she mentioned something we didn't understand so we asked her what that meant. Instead of explaining she repeated the word again but loudly, like that explains what it is. Instead of being a patient kind person she pushed her tasks to the sweet man who was KIND ENOUGH to explain everything to us, he was patient and understanding when I said sorry that we were confused. The rock climbing experience is fun, but the service was horrible coming from that lady with a bob cut at the front. Never coming here again and would not recommend to anyone tbh. I hope this reaches the boss or workers and I hope you guys become more patient with new customers.

Good sets and really friendly staff, they have a good gym and sauna. The member ship price is a bit…read moremuch but id say its worth it.

Beautiful indoor bouldering gym in the middle of Sacramento…read more Parking: free with plenty of spaces in the complex. The facility is easy to find with large signs on the building and entrance. Restroom: generally clean, with 3 stalls per gender and locker rooms available. Soap was not refilled in one of the restrooms during my visit. I've climbed at many gyms before, but this location stood out because of a very strong odor upon entering. It was much stronger than the typical "climbing gym smell." The receptionist mentioned it was likely from climbing shoes. The gym may benefit from improved ventilation and deeper sanitization/drying of rental shoes. Plenty of activity areas: kids climbing section, routes with various difficulty levels, grip exercise area, weightlifting area, cardio area, one ping pong table, bar area, and open seating/storage spaces for belongings while climbing. The routes are color-coded by difficulty: green is the easiest, followed by blue, up to black for the hardest routes. Some gray holds appear to function as safety/additional assistance holds that can be used if needed. They also host college nights with student discounts. Members can bring one guest for free, and rental shoes are $5. Else adult day pass is $30. Overall, a good bouldering gym with lots of amenities and climbing options, though ventilation and shoe sanitation could be improved.

I went blind 9 years ago. But I'm an adrenaline junkie so I decided to go rock climbing for the…read morefirst time ever here. I had a great time! The staff was very friendly and patient with me. I forgot the gentleman's name that was helping me, but he really took the time to help describe things to me since I can't see anymore. He didn't rush me or rush explaining things... He was wonderful and I really appreciate how well I was treated there! I plan on going back again!

Oh my god. I don't normally leave bad reviews but this place DESERVES it…read more - VERY Hot in there despite the fans. - OH MY GOD, The germs. So germy not very sanitized At all. - The rock climbing things are HARD, Especially for new climbers!!

My first visit was as a guest ($7 for a day pass, sign waiver) to try one of the Zumba group…read moreexercise classes on a Wednesday evening with instructor Donna. The member who I was a guest of is a West Sacramento resident. Since I work in West Sacramento, what's super neat is that they have a Corporate Rate that matches the Resident Rate for passes (Individual Only), which comes out to $7 for adults, $5.50 for seniors/students daily, or $39.50 monthly for adults, $26 monthly for seniors/students rate. Regular admission (non-resident) is $14 daily or $73 monthly for individuals. They also have Couple and Family rates. For evening hours after work, in the Group Exercise room, generally, there is a Cardio Lift, Yoga, or Zumba class offered each hour or so between 4 PM and 7 PM. There is also Kinesis, Aqua Fit, and Spin in other areas of the Center. They also have a basketball court (youth, teen, and adult sports), typical gym machines space, small group personal training, a pool, and a rock climbing wall. Parking was full because it's summertime and the hot weather brings everyone to the pool. Overflow parking goes into the high school lot, with some shade trees. Might get a pass as a complement to my Orangetheory membership.

Amazing local, affordable gym and attractions for the whole family. One of the perks of west sacread more

They are helpful and it is a great place to let the Grandkids burn off some extra energy. Some easy…read moreclimbs and some that will keep them challenged and coming back.,

Been here multiple times with my kids, once for a birthday party, once with a group of Girl Scouts…read moreand every time leave impressed. The owner is easy going, helpful and generous. The kids have a blast rock climbing on the self belays. Admission gets you harness and all day access, can't beat that! It's a great place to tire out kids and adults alike, and bond over the challenge of making it to the top! Highly recommend!

It was our first time rock climbing, and it was our first time at Alpine. My daughter really…read morewanted to go for the first time after seeing a few friends do it and I'm so glad we went. She had so much fun and is already asking to go back. We are talking to all of our friends about it and encouraging them to come with us next time. My daughter's favorite was jumping off the buildings, and I found myself climbing up those walls as quickly as I could. Something I did not think I was going to be able to do. We can't wait to go back.

I recently brought a group of about 10 kids here for my son's birthday. The facility itself is…read moreclean, fun, and the kids had a great time climbing. Unfortunately, the customer service was incredibly rude and unprofessional. Weeks in advance, I emailed management to book a spot for our large group. I was explicitly told via email that they don't take appointments and that it was first-come, first-served. Yet, when we arrived in the morning, the front desk staff was highly reluctant to let us in. They claimed a birthday party was starting around noon and told us we could only stay for 1.5 hours--even though I was paying full price for All-Day passes. When the staff member claimed this rule was clearly stated on their website, I asked her to show me. She couldn't find it. Instead, she dug up an outdated physical document that mentioned a 90-minute limit, but it listed a $25 price point rather than the current $30 rate posted online. It was obvious she was using old, irrelevant policy documents just to justify kicking us out early. Great facility, but the staff's dishonesty and poor attitude ruined what should have been a seamless celebration.

This is the only climbing gym in the east South Bay and the closest to Pleasanton…read more Pros: -Friendly staff -Not too expensive for a membership Cons: -Way too many kids at 5-6pm, feels like a daycare. -Routing setting is okay, but routes are not changed very often. -The gym is very lacking (no treadmills)

Reach another level of personal growth with a visit to The Peak of Fremont, the biggest indoor…read moreclimbing facility in the area. Remember those days in the playground and their climbing structures? Well, as an adult, The Peak is the place to reignite that hobby and enjoy the sport with a rich community of professionals and enthusiasts. This huge facility is shared among The Peak's climbing structures, an indoor volleyball court, a casual restaurant, and a small arcade. There aren't many parking spots up front but around the back of the building, you'll see plentiful spots. Once you enter the building, head to the left through the glass doors where you'll see the many climbing walls speckled with multiple colored protrusions. The pricing is transparent and it's all available upfront. They do have day passes, multi-visit passes as well as memberships that will waive your entrance fee. In addition to the entrance fee, you may also be required to pay for the harness and shoe rentals (members get a discounted price). They also have chalk for the more advanced climbers. If it's your first time, consider completing the waiver online ahead of time. You may be asked to go through a quick orientation regarding the use of their auto-belay system, however if you already know how to belay traditionally, they may ask you to go through additional training just to be sure. Each wall seemed to feature a variety of colors to distinguish the different difficulty levels for more advanced climbers. Aside from the walls, they also have a huge structure designed for bouldering with a thick padded floor underneath. The boulder and auto-belay walls seemed the most popular but it didn't seem there was much waiting given the ample space in the facility. There was certainly enough climbing space for everyone. As a novice, the activity was fun and tiring; there's definitely a balance between technique and strength! Despite having entry for the whole day, we definitely were tired out within an hour of constant climbing and by hour two, it was just about time to leave and refuel. Fortunately, the location of this space is quite convenient due to having a restaurant right on site as well as its proximity to the highway and other eateries just a few minutes away. The staff were friendly and informative. Besides the initial onboarding, there wasn't much interaction with them. They seem to keep things organized, cleaned and well-maintained. Overall, The Peak does a fantastic job introducing the sport of climbing to the local community and providing a clean and safe environment for newbies and experts alike. The price is reasonable for an all day activity and even more so if you become a member. For kids, they also have camps to build a new passion and train them up as climbers. For the more serious climbers, you may want to consider investing in the equipment to further save on the rentals. If this is a new challenge for you, take the opportunity to get in on this sport! The Peak makes it relatively easy to pick this up and continue leveling up with each visit!

So thankful for Trey helping and assisting my daughter today. We're visiting from out of town…read moreduring Spring Break. My 8 year old daughter did a day pass. This was her first time trying at a real climbing gym. We arrived at 10 AM on a Tuesday. No one was in the gym except Trey who checked us in, helped put on the gear, and assisted us for a good while. He helped us w the belays and was supportive and taught climbing moves. My daughter LOVED it and we went back after lunch for another 2 hours. Thank you so much Trey! Also big shout out to Jasper for the fun assist this afternoon. You both made her experience one to remember. We'll be looking for a climbing gym close to home! Thanks for a great day

My son wanted to have his 8th Birthday party at a climbing gym. Session was way to expensive so…read morechecked out Vertex. Other than some some technical issues with booking the party I really can't speak highly enough of our experience. What an incredible value, to have 2 of our own belay's was amazing. They were so nice, patient and helpful. I generally try to get names to give a personal thank you but I forgot to write them down! But thank you Vertex team for an amazing experience! This will not be our last birthday here!

Went for my granddaughter's birthday party invitation. Didn't have to climb myself but just the…read moresetting of the place made me excited and I can't imagine how my granddaughter's feelings were when she went up there. Ambience was inviting and energetic with colorful walls and ropes hanging from the ceiling saying "come on let's see what you got!". Staff warm and friendly. Good service overall. Place have merchandise for sale like shoes, socks, sorts gears but no food or drink.

I had a blast rock climbing with a friend and the hubby. The last time I remember rock climbing was…read morewhen I was a kid. We did the 1 hour private staff belay which is a good option if you haven't done it before. The prices are reasonable. It includes shoes and a harness. Our instructor Ben was very nice and gave us some techniques when we tried the different courses. It was busy with Birthday parties and others but it didn't feel too crowded. This was a great rainy day activity and workout. I was sore the next day but it was worth it. We did a good amount of courses and we had time to go back to a couple of them. I found Gravity Vault through work and I'm glad I did! I'll be back again!