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    Access To Freedom

    4.8 (49 reviews)
    Closed 8:30 am - 4:30 pm

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    Home elevator

    Our home elevator is beautiful and perfect for our families' needs. Rick is very professional and courteous and extremely responsive. I highly recommend this product and this company.

    Stairlift

    I purchased a starlift from this company a little over a year ago. I was told at the time of purchase the stairlift would be purchased back from me if I no longer needed it, provided it was in good working order. The stairlift is in great condition and rarely used. Unfortunately my family member passed away so was unable to use it more than a few times. I was referred to this company by someone that told me this was a honest family business. When I contacted the company they told me they would no longer be using this product and they only sold the model because the preferred product was not available. When I purchased this lift I was told this was a great lift and I opted to purchase instead of rent because I was told there was a buy back program. I was never told this product was temporary or sold only because it was available. It also took the company several times to get the lift installed, initially it was on the opposite side of the stairs. I had to take off several days to have the product installed because I was told by Kerri, they sent someone out that was not familiar with the process. Kerri spoke negatively about the employee saying she came from another company. After taking time off of work to have the lift installed Kerri told me the way it was installed initially was unsafe. See the pictures for examples, because they installed twice I had double the holes drilled into my staircase. I am very disappointed this company would sell a product they are unwilling to stand by. Please do not sell any product you are unwilling to stand behind. I purchased this product in good faith only to be told we are not buying them back or selling them. I was told by Kerri the lift company has bad customer service so they are not dealing with the company anymore. I find it ironic that the company would turn around and provide poor customer service to me.

    Home elevator

    We remodeled our home and decided to make it "age in place" - wider doorways, etc. We decided to install a home elevator. We worked with Access to Freedom to obtain a quote and discuss the specifications needed to install it in our 2 story home. The owner and the Access to Freedom team were all great to work with - always cheerful, enthusiastic. They worked directly with our general contractor with ease. We are very happy with the elevator and the great service & product provided by Access to Freedom.

    Colormesue P.

    A lifesaver!!! Got the Savannah stair chair lift and it's made all the difference in the world for my mother's health! Great customer service! Rick was very kind ,knowledgeable and explained the process clearly! Got quotes from other companies but felt I could trust this company and I'm glad I did! Very satisfied and would recommend to everyone!

    First stop, the main landing! It has a seatbelt, if needed and can support Mom's full weight on the footrest.

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    15 years ago

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    6 years ago

    Access to freedom did a great job installing my mom's stair lift. They are very professional and did a great job! I highly recommend them!

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    Ask the Community - Access To Freedom

    Is there a showroom to test out the chairlift? I'm in santa ana area. thank you

    Yes, we have a showroom in our San Clemente location where you can see and ride all the stairlifts and elevators

    Is there a contact email so I can send some images of the staircase I am interested in getting a stair lift on, so I can get a high level estimate and timeline?

    Hi Craig, Absolutely, our email is: ocstairlifts@gmail.com. I look forward to taking a look at… Read more

    View All 3 Questions

    Review Highlights - Access To Freedom

    I ultimately met Rick and Matthew later on and they shares the same great qualities as Kerri.

    Mentioned in 24 reviews

    Read more highlights

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    Access To Freedom - mobilityequipment - Updated June 2026

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