I just want to give a huge thank you to the entire team for going above and beyond for my baby…read moreAkira! I can't thank them enough for prioritizing her health and our feelings as pet parents. It was a rough week battling parvovirus, but we took things day by day with their detailed instructions. She is now back to her silly and vibrant self. Like any first time dog parent, I didn't have pet insurance or the guidance to know what to do in such a scary moment. Time was crunching and my baby Akira needed care ASAP. AZPetVet understood the urgency of my puppy's needs and got her in immediately. At this point I had called about 8 vets and was about to drive 5 hours up north to see a vet on the reservation. Each place I called understood the urgency but wasn't able to accommodate us. AZPetVet immediately conquered all as they were able to set up a payment plan through a third party company which allows us to make interest-fee payments every month. You do have to put down 20% the day of the visit, but it's much better than paying in full. I also appreciated how AZPetVet routinely called us to make sure Akira was doing well and answered any questions I had. Thanks to AZPetVet, I got to celebrate Akira's first birthday (despite her being sick) and now we get furr-ever with her! Thank you AZPetVet for all you do!!!

The doctor was very thorough, professional and addressed all my concerns. When the tech took my dog…read moreto the back to collect urine and blood, my dog urinated on herself. I was advised of this when she was brought back in the room, no big deal it happens. However, I had to dry her off with Kleenex tissues that were in the room and she's a long-haired pup. I use a lot of tissue and my hand was then covered in her urine. I tried to use the sanitizer on the wall near the door when I went to leave the room and the sanitizer did not work and the tech said oh dang sorry. I wish my dog would've been patted dry prior to bringing her back to me so that my vehicle seats don't get wet and so she's more comfortable, etc. And I wish the sanitizer was full so I didn't leave there with urine on my hand. The follow up phone conversation the next day with the doctor was very insightful and a plan was put in place for her well-being. I will continue to go back likely this was an isolated incident, and all the staff members were professional, knowledgeable and courteous. The rooms were clean and well maintained other than the sanitizer being empty. The staff at the front desk were polite, courteous, and professional as well.

The place has improved a lot since changing hands. We have been using them for many years before…read morequickly changing hands without explanation or introduction. That said, the new group has proven themselves. The staff and waiting area are upbeat (they definitely like pink! Girl power!) I wish the chairs were more comfortable, but the waits are always short. Where we had one vet before, we now have 3. The hours have been expanded and communication is great. In addition, they seem to love the fur babies! The complete pet has made many changes, all for the better. I have found nothing not to like and am very pleased with their services!

Dr. Schirmer performed PU surgery on our 9 month old kitten Winston in May. It was performed as an…read moreemergency and we were seen right away and surgery performed same day. Everyone was so kind and concerned about Winston. Erin was wonderful and the follow up appointments were awesome. If you're looking for a clinic that truly cares about animals, this is the place to go.

We don't have enough words to express how grateful we are to the entire ArkVets team. We arrived…read moreheartbroken, believing we would have to say goodbye to our 12-year-old Mirru. After carefully examining her and reviewing all of her test results, the doctors gave us something we desperately needed at that moment: hope. We would especially like to thank Dr. Amanda Phomsavanh, who performed Mirru's pyometra surgery and also removed a mammary mass. Thank God, our little girl made it through both procedures successfully. We also want to express our deepest gratitude to Juan, her veterinary technician, who was there for us throughout the entire process and took the time to explain every detail of the surgery, the procedures, and her post-operative care. His patience, attentiveness, and the way he kept us informed gave us so much comfort and peace of mind during such an overwhelming and frightening time. We will never forget the compassion, professionalism, and kindness with which we were treated. They helped us turn a heartbreaking decision into an opportunity to give Mirru another chance at life. Thank you, Dr. Phomsavanh, Juan, and the entire ArkVets team, for giving our little girl that chance. May God always bless your hands, your hearts, and the beautiful work you do every day. We will be forever grateful.

We brought our dog Scout in for a routine neuter, and the experience after surgery was extremely…read moreconcerning. When I picked him up, he was completely panicked--jumping, uncontrollable, and clearly not in a condition that felt safe to take home. I questioned it, but was told he was "fine." The next day, he showed significant swelling and signs of pain that didn't seem normal. We were told to text or call with any concerns and that post-op checks would be no charge--but when I reached out, I got no response. Calls were routed elsewhere, and we were essentially ignored during a time that felt urgent. After finally reaching another location, we were told to bring him in immediately. He was prescribed additional medications, but the issues continued--swelling, inflammation, and abnormal discharge. When we returned again, the recommendation was either a costly culture test or to continue the same treatment, despite ongoing symptoms. At that point, we were also told future follow-ups might be charged, which contradicted what we were originally told. The biggest issue here isn't just the complications--it's the lack of communication, responsiveness, and consistency in care. When something goes wrong after surgery, you need to be able to reach your vet and feel supported. That wasn't our experience. I would strongly caution anyone who values reliable post-operative care and communication to think carefully before choosing this clinic.

The staff were very kind and welcoming. I arrived around 10pm and it didn't take very long to be…read moreseen. They were honest and gave me options. It was a long process given how busy it was but staff made sure to keep me updated on each step. Discharge can be lengthy but the staff make it much more tolerable. Clean facility as well. I was able to come back and get a consult which I was not charged for.

The staff at this hospital went above and beyond for me and my sweet girl. She did not survive the…read moredrive over and I was beyond devasted. The staff did try to resuscitate her at my request but gave me some parameters so I was aware at what point resuscitation efforts were not likely to be successful. When those attempts were not successful, they wrapped her up in blankets and gave me as much time as I needed to mourn and say goodbye to my sweet girl. This was a such a vulnerable time for me, and everyone treated my Pepper girl and me with such kindness and patience.

dealing with this clinic has been very pain I've explained in my situation so many times and they…read moreonly care about money and numbers. They don't care about pets. I called them today letting them know that my dog is at a verge of passing away and they said they have an appointment tomorrow the only reason I keep bringing my dog It's because they've been seeing him since he was a but I recommend this any friends or family at all.

This vet was great for wellness exams but beyond that- very unresponsive when you have a sick…read moreanimal . We kept voicing our concerns and were shrugged off as just food intolerance. This went on for several months with no resolution. Had to call office for follow up test results multiple times before getting a response- Dr is not in, not available, too busy. It's been over 3 weeks and still no response from the doctor. We have since changed vets- wish we would have done it sooner. We lost our Dog due to their lack of concern. We do NOT recommend this veterinary clinic.

Dr Hannah Elliot is amazing, my pets & I were treated like family, they have different types of…read morepayment plans so I've been able to get the treatment for my pets that they need

I am super impressed with this vet hospital! It's no wonder that a few people from the old Goodyear…read moreAnimal Hospital are working here! Once I found out that one of the best veterinarians that I had ever had to take care of my pets is a client of this vet hospital now that just sealed the deal for me. I brought my dog in to see Dr. Hannah because He's prone to getting cornea ulcers when he wrestles with my other dog because unfortunately, my other dog has a habit of putting his paws on his face which scratches his eye. Not only was she very thorough with his exam for his eye, she also checked him out for everything that you could imagine and had a comprehensive conversation with me about allergies with my dog and confirm things that other veterinarians had not. She was also very positive and praised me for the care that I give my pet, which is something that I don't know that I've ever heard from any other veterinarian and I'm not a young person! It feels really good when you go see a professional and they tell you that you're doing a great job with your fur baby! Everyone in the office had a huge smile on their face and they all have such a positive energy that the whole office just feels so welcoming and I have to commend each of them for that! Having a cohesive work environment is so important! It's so nice to see people that really care about each other working together and having great experiences with their clients and with each other I'm so happy that I found this place because it's much closer to my home. Don't let the name fool you they're a full service veterinary office! I had thought initially that they just did quick vaccinations and things like that but I was wrong and I'm glad I was!

Communication was easy, they arrived right on time the day of, and we felt that both doctors were…read morevery gentle and respectful with our dog. They also encouraged giving him lots of treats, and sedated him in advance before shaving his arm and placing the line, which is not the same experience we had earlier this year with our cat at our normal vet office. The vet office shaved her and placed a line while she was awake and fighting them, so this was a very nice change, and ended up being about the same cost as going into a vet office. They made a tough experience a lot easier.

Professional patient caring ! We had them here today to…read morehelp our Doxie 18 years old pass the rainbow bridge . And they were beyond amazing.. Having someone come to your home where your fur baby can be comfortable meant everything to us . We had plenty of time to say our goodbyes and they gave us plenty of space .. It's the hardest decision we have ever had to make even tho it was the right one .. And this company made it much easier to handle this time in our life .. Thank you to the team for being there for us and our family . Especially caring for our Doxie Slinky ..

Your pet will be in the best hands here, no question. I'm so relieved we found this veterinary…read moreclinic. After recently moving our dog over, I couldn't be happier with the care, honesty, and genuine compassion this team shows. The staff is incredible, never once have they tried to upsell treatments or medications. They only recommend what's truly needed, and that kind of integrity is rare. A beautiful example of their heart, we adopted two sweet cats that were born there because their mom was rescued as a stray, completely free, because they just wanted to see them in a loving home. Now, all five of our animals will be coming here for their care. The clinic itself is clean, well-organized, and respectful. One small but deeply meaningful touch they light a candle whenever a pet is crossing the rainbow bridge, honoring them with such tenderness. This place goes above and beyond. We're beyond grateful to have found them.

A corporate-owned veterinary clinic. Same owners own this place and Sun City Animal Hospital. The…read morevet was decent but they nickel & dimed me when I needed a second-opinion on my senior dog. (And still didn't diagnose the presenting problem). I'm beyond aggravated b/c they are not patient-centered here. Probably okay if you are just doing annual exams or vaccines but if you have an animal who needs ongoing, comprehensive care you'll need to take out a second mortgage to get quality care here. I do not recommend because they saw my dog for a full appointment, complete with full blood panel, then, two weeks later demanded my dog be seen for another full appointment before prescribing pain treatment for him. Ridiculous.

I cannot express to all of you how much we appreciate Dr. Boyd and her staff at Gentle Hearts. Our…read morepets have been cared by her team for years now, and I cannot fathom taking our dogs to anyone but her. They are competent and skilled in their trade, kind and gentle, and fair with their pricing. All pricing is done up front via consultation, so you know exactly what services you are going to get, and agree to. No surprises here at all. Our dogs have been treated here for many things ranging from vaccines, to checkups, and even a rock-eating spell from one of our dogs. In the latter case, they got us in immediately, no wait, and performed x-rays on site. We are very pleased with the level of care they deliver.

I recently changed vets due to location and found Gentle Hearts! They are so friendly and took…read moregreat care of my dog and cat. They took the time to fully examine them and to explain their recommendations and pricing. There was no pressure on anything and I was able to choose which procedures/services to be completed, and they kindly emailed me a full quote with pricing break down for a larger procedure that may be needed in the future. My fur babies loved them, and we all felt comfortable and happy in what's usually a stressful environment for fur babies!

Took all 3 of my cats for neutering appointments and everything went by super easy and fast, no…read morecomplications at all and the staff that attended me which were all different were super nice and kind and super helpful with helping me out with the best possible outcome treatment and plan for my wallet and my cats, my cats and I are super happy!!

Attention! You will regret taking your animal to this place. They will only take your money and are…read morenot equipped or competent enough to help your animal.