I have been going to this veterinary for over 6 years and they have changed. They used to be very…read morecaring about my dog but no longer. We had the worst annual visit. My dog had just been to the emergency room for her leg and Dt Reddy didn't even discuss it with me. After telling her i was confused about all the different tick and heartworm medicines she had prescribed over the years she went into the strangest discussion about them. She was more interested in talking about how her own knowledge than answering the question. Very strange appointment. Since she told me she would be happy to transfer my pets records to another vet i am in the process of identifying a new one.

Dr. Rod is our vet and I she is incredible, as well as her staff. I would never bring my dogs to…read moreanyone else. I have never seen a vet with so much compassion and who treats your "baby" like her own. She and her staff are spectular and we are lucky to have her. Elsie K.

I've used Nature Coast Mobile Veterinary Services for 11 years or more and she is knowledgeable,…read more empathetic and explains each that is diagnosed and give you choices to help with everything...I wholeheartedly recommend her...

Refused to schedule the mobile vet service to euthanize my elderly retired service dog who is…read moresuffering from cancer and cannot walk anymore and therefore cannot travel on the grounds that we are not their current customer. My vert does not do home visits so I need to find a mobile vert to help her pass here at home. The woman on the phone was very callous. Not a vet I will use in the future for my other pets.

We called there about our dog who was very sick and needed to get her in there. And the staff…read morestated it would be an extra $50.00 to be seen on top of the office visit. This is UNACCEPTABLE. My dog was sick. Never go or call there again. All about the Al Mighty dollar with them.

We moved from Tennessee almost 2 years ago and during this time we've had our oldest cat need…read moremedical attention quickly. The first time was for a UTI and she was in pain. Called Animal Care and they worked her in immediately! I was so relieved as you could see she was in pain and we were supposed to be going out of town for the weekend. They treated her for both the problem and the pain and we were able to board her there just in case something else happened... and to keep her away from her two adversaries at home. She did phenomenal and we still board her there when we head OOT because she's since developed heart problems as well. The staff is AWESOME and helpful as well!

These people only care about money. If your dog is in need, and you don't have the money, they do…read morenot care.

Very caring and patient. Always friendly and offering alternatives to help with pricing. They…read moretreat our dogs like the most important pets around, and a friend who recommended this place to us said the same thing.

Dr. Brannon and Kelsey are amazing! Our old girl needed to be seen and they came the same day! Dr…read more Brannon gave us the options we wanted and the meds were competitively priced. So glad we have Access to care for our dogs.

Arranged an appointment for my two 19-year old cats to get an idea of whether they should be put…read moredown. Best advice was "when the bad days exceed the good days, then it's time to think about it." Exam was superficial but Dr Brannen and Paige were kind. However when I called to euthanize one cat, they made an excuse that they could not get to our house in a timely manner. Although our cats were eating I explained that it was getting increasingly difficult to get them to eat. They were not starving, but this why they said they could not come. We called our local Lap of Love and Dr Dawn came the same day to gently and humanely euthanize Pudie Cat. It was expensive but they are reliable and they wanted to help. Lap of Love is a good service but any services outside of euthanasia are exorbitant and gouging. However we were happy with their kind service and will use them for our last beloved cat. Don't call on Dr Brannen to euthanize your animals. You can't count on his service.

They are very well trained to help us fur baby parents get help for our babies. We brought in our…read morelittle 3.5 lb Yorkie as she was having lose stools, lethargic, and seemed to have some respiratory issues however she was eating regularly. The doctor introduced herself and spent a long time making sure all our questions were answered. The staff was so friendly and handled our very high anxiety tiny girl with so much care. I only wish they had internal medicine Vets there to be able to handle more issues. Otherwise they are great!

I am not bringing my pets back here. I brought 2 small dogs in for routine vaccinations. They added…read morea separate vaccination for Lepto that is included at other vet offices and was not necessary for two small dogs who are barely outdoors. They added in a pet handling fee as well so what should have been a cost of $150 or so - was $238. Pet Luv charges $110. This is what happens when Private Equity takes over.

They were really good with my dogs. The vet listened to my concerns and looked for answers.read more

Very good experience at this veterinary clinic!!! Very clean, smelled good, too!…read more The vet tech was extremely nice, and very knowledgeable. I really enjoyed her company and how she treated my dog. She even sat down on the floor to try to play with him (he doesn't like people, but he almost went to her, lol). I loved to the way she held onto him in such a way to make him comfortable. The Vet was very nice and friendly and came in talking to my dog in such a sweet and calm tone, he seemed legit concerned about my dog and I've never been to a vet that seemed to care as much as these people here. The front desk lady was very friendly, too. Also very funny. Definitely will be my new vet clinic for all my pet needs!

This is a tough review to give. We've been going to this clinic for over SIX YEARS. Really like Dr…read more Stoker and all of the vets he has brought in to assist at the clinic --- until now. I always loved how down to earth the team was, very practical with what was necessary and what was unnecessary. The front desk staff is super easy to work with for appointments and are very professional and efficient. The technician staff is courteous and top-notch professional as well. A couple weeks ago I brought my 11-year-old boxer in for his annual exam and vaccines and as of last week -- left feeling extremely disappointed and concerned about the clinic's diagnostic and billing practices. I am writing this review to help other pet owners make informed decisions. My dog had a mild swelling near his backside. He was eating, drinking, peeing, and pooping normally with no signs of distress. I simply wanted to know whether the swelling was related to his anal glands, prostate, or possibly a cancerous mass. His labs were normal, so the next reasonable step was a physical and rectal exam. Because he is a nervous dog, he did not tolerate the rectal exam, and the veterinarian recommended oral sedatives (they didn't help enough so he needed IV sedation so they could examine him thoroughly) and also perform a nail trim and dental care while he was under. I agreed to this and expected the cost to reflect what was discussed. Cost: $353 annual +vaccines+ labs +license+oral sedatives Estimate for exam+dental care +nails was $215 Needed to add IV sedation - called to notify cost would be increased to $400 to include everything (yikes! But I get it, he needed to be out- reconfirmed dental care and nails) What happened next was disappointing and, in my opinion, inappropriate. Despite sedation and an ultrasound that showed only an enlarged prostate (which is completely normal for an intact senior boxer), I was called at the end of the visit to be told that multiple X-rays (FIVE!!) had also been taken--five different views covering his hips, spine, abdomen, and chest. These were never discussed with me, never authorized, and were not medically indicated based on the single issue I brought him in for. I had made it clear repeatedly that I was not looking for a broad survey of unrelated "incidental findings," only clarification of the specific swelling. my dog was not walking around in pain or showing signs of distress. The only reason I noticed was because he was puffy on his backside. The X-rays revealed nothing unexpected: mild hip arthritis, age-related spinal changes, and a heart size that is normal for the boxer breed (despite initially being told it looked enlarged- I was the one who pointed out there was a scale next to the image showing he was well within normal for his boxer specific breed). None of these findings contributed anything to the reason for the visit and none changed his treatment plan. They simply added hundreds of dollars in charges. The cost of the visit climbed unexpectedly from the anticipated ~$200, to ~$400, and ultimately to $575--with no communication during the process that additional diagnostics were being performed or billed. At no point was I asked for consent to proceed with X-rays, nor given an estimate for these extra tests. In both human and veterinary medicine, informed consent is a basic standard, and that standard was not met here. I want to be clear: I respect the veterinary profession tremendously, and I understand that diagnostics can be valuable when they are appropriate and discussed beforehand. But performing multiple imaging studies without owner consent, especially when their clinical relevance is questionable, is not acceptable. Pet owners deserve transparency, communication, and respect for their wishes and financial boundaries. I hope the clinic takes this feedback seriously and reassesses how they communicate diagnostic plans and obtain consent. My intention in sharing this is to help other owners be aware and advocate for clearer communication when seeking care for their pets. this ended up being an exorbitantly expensive visit only to stress out my dog and not offer any benefit. $352 followed by $575 oh, and by "Dental Care" it just meant they were looking at his mouth, they did not actually do any dental cleaning and they won't be able to do any dental cleaning because during his time with IV sedation, he threw a cardiac Arythma so I would never trust them to put him through that again. This is a lengthy review, but I wanted people to know the specifics of the event and give as much detail as possible so the clinic can learn from it, and people can be aware

I thought this man was a wonderful veterinarian after bringing my dog in for a torn CCL. She was…read morenon weight bearing on her back left leg and in a lot of pain. I've never had a vet listen to my concerns for my dog the way he did. He also went out of his way to explain things to me, making sure I understood everything. We decided on surgery and went ahead and set the date for it. Unfortunately they cancelled on us, shortly after confirming the surgery appointment, a few days before it was to happen. I feel they prefer their clients to be of a certain social class that I am not a part of. So if you are lucky enough to fit their ideal picture of who they want for a client, lucky you. If you do not, expect a last minute cancellation. Also my experience was the staff does not communicate with eachother. If you are told anything by a receptionist, make sure you ask to speak with the doctor or a technician to ensure that the receptionist has the right to speak on behalf of the doctor. They needed a full bloodwork for my dog before surgery. The surgery is a lot for my income, so being my dog just had the bloodwork done a month prior I asked if they could use those test results in order to save to have more money to put towards the surgery. I sent test results from another clinic in via email, and the response I got from the clinic was that they got them and if there doctor had any problems with it they would be in contact as soon as possible. Only to find out later when they we're canceling my dogs surgery that the staff member was not in a position to speak on behalf of the doctor and he did not appreciate me not bringing her in to get the bloodwork done their. Had I known that, we most definitely would have had the bloodwork done again. I thought I wanted this doctor to help my dog so bad, but they turned their back on her, canceling right before the surgery that would let my dog walk again. I was told "I'm uncommitted to my dog". Which was so wrong to say, if they only knew the love I have for her. Luckily we found a non-judgmental surgeon who really cares for the dogs wellbeing and not just for his practices appearance. My dog got TPLO surgery 9 days ago and is already walking on four legs again!