I would never recommend this veterinary clinic after what Dr. Rice did to my pup…read more My dog was experiencing blood in his urine, and after his initial examination, he was scheduled for surgery to remove multiple bladder stones. During the procedure, Dr. Rice discovered that the stones were no longer present. What is most concerning is that the surgery was performed before taking a routine X-ray to confirm the stones were still there. Had an X-ray been taken before surgery, it appears the absence of the stones could have been identified and this invasive procedure may have been avoided. As a result, my dog underwent a surgery that I believe was completely preventable. This experience left me extremely disappointed and concerned about the standard of care provided.

always caring and considerate, have had all4 of my adult life dogs with these wonderful people for…read moreover 35 years, and they have always been treated with compassion love. During one unforgettable incident Dr. sammons even considered allowing me to spend the night in a cage with my border collie after emergency surgery from a dog attack

I really do think some of these reviews on here are fake by employees to make up for how this place…read morereally is. After almost 1,000 dollars in testing and test levels showing high, I was sent home with "it's just because he's getting old" Thanks Douglassville vet, my dog had kidney disease and you overlooked it, he just died a very painful death. This place is so incompetent, they send you birthday cards for your pet after they're gone. Don't start sending to me again after this incident.

The worst vet I have ever had. If you care about your cat, do NOT bring them here. My cat was…read morevomiting a few times a day, and all they did was blame his food. They forced me to switch to prescription food he hated, and guess what? He kept vomiting. I brought him back, and suddenly they find masses in his belly. They pushed me into an expensive ultrasound and convinced me to aspirate a mass for cancer testing, claiming the results were fine. Next thing I know, my cat is bleeding internally and dies. This is beyond unacceptable. Horrible and I'll never forgive them.

I had my dog in. They gave us meds. I ended up having to take him to the ER vet. I got a call from…read morethere office leaving me a msg, did I want to still bring him in for my upcoming appointment or reschedule? I left a msg I would call back to reschedule. I called them about a week later to reschedule him. My husband took him for his appointment and he text me and said / did anyone tell u they were charging u a no show fee? I said no and I would call. I told her who I was and my dog and husband were there. I explained what my husband told me & she told me I did not cancel my appointment. I told her that I did and I also paid the upfront charge of $50 to just make the appointment with them because we were new to the practice. She yelled we charge that because people just don't show up. I told her I don't do that. She asked me who I talked to. I said I didn't know because I didn't ask who it was. And I told her I had left a msg to cancel the other appointment. She then argued with me about all this & I said. U know what. Just send them home. U don't need to see my dog. When my husband came home he told me she came in the room and slammed the door open and said they are leaving. He said the vet kept talking and she kept trying to make him stop talking. My husband just said I'm leaving. I did hear bad things about them in the past from people that had been there. But I thought I would try. Very unprofessional. I don't know why anyone would go there. They could improve the office staff & procedures

The best animal hospital I have ever used. The vet and the staff take the time to explain…read moreeverything and make your experience wonderful. Kind, compassionate, and caring. Great with cats and with dogs.

Our senior dog was having trouble navigating stairs, and face was swollen and seemed in pain. No…read morehaving a vet in the area, I called several different vets in the area, Finally, got ahold of Exeter Veterinary Hospital. They encouraged me to bring Andrew in right away. Once there they took him immediately, with comfort and passion Dr. Amy Cherico and her assistant were extremely professional , gave us options. and didn't make any harsh outcomes. They treated Andrew with such love. My sincere appreciation for this hospital, Dr Amy Cherico and assistant are beyond words. Thank you!! Jeff Toy and Andrew

I've been a patient here for 5 years and the last experience with the receptionist was…read moreinexcuseable. No phone etiquette and no explanation why I needed another check-up prior to dental cleaning. Quoted $1,800. to $2,400. for an 8 lb. dog. OUTRAGEOUS! I've found another vet in my area who offers a Pet Plan covering an entire year of check-ups, vaccinations, and dental for a third of that. I love my dog and want her to have the best care and just know there are options.

My 28 year old Cockatiel suddenly passed away and Pam at Patt Veterinary Hospital was beyond…read morehelpful and caring to my needs with her cremation. Im very thankful for their care of her.

Wow I just had a absolutely HORRIFIC experience at patt vet. We've been going there for years now,…read morewith the same dog but my ex always took her. This time it was me and my 10 year old daughter, when the male doctor walked in (only male vet), my dog growled and stood by my 10 year old. She is overly protective and HATES the vet. So the guy walks in, takes the leash from my hand, and puts her in a slip lead, on the bottom of her neck, then lifted her UP OFF THE GROUND with the fucking slip lead!!!!! At the bottom of her neck! So my 10 year old jumps up and goes to grab the leash and he says "SIT DOWN AND DO NOT TOUCH HER, your dog is a ticking time bomb. Look how she is growling at me, that's not normal. So when, not if, she needs to be put down for mauling someone call me". My 10 year old was crying, I was drenched in sweat having a panic attack. The vet left and the tech came back and apologized, called him very aggressive, said she did not think our dog was aggressive at all, just scared at the vet... like isn't that normal?? She said he gets that way towards people with "aggressive dog breeds to really scare them into getting dog training"... which he reccomended last year, so we went with his suggestion, then today kept telling me how wrong that guy was and shit. Keep in mind it's dentlers dog training, so he definitely knows what he's doing. I'm so disgusted, so sad, and honestly appalled.

Dr. Fracica and her staff are some of the most genuine and caring people I have ever met. Their…read morecommitment to the health of my pets is sincerely appreciated. I came across Cocalico Cat after my previous vet quoted me an eye watering price to remove a few teeth. I knew I had found the right vet for the job upon meeting Dr. Fracica for the first time. She took the time to actually draw out on paper a simple diagram of my cat's mouth, including the gums and diseased teeth. She explained the procedure, any associated risks, and all other relevant information. She treated my cat with love and care and kept me informed throughout the surgery. Thanks to Cocalico Cat, my cat Hammond can eat without pain once again! To all - please look up reviews for this office on Google - there are MANY 5 star reviews!

Dr Fracica has been caring for my animals for over twenty years; a total of three dogs, five cats,…read moreand one stray, from the date of their adoption to the date several of them crossed the bridge. She's always gone above and beyond, in some cases spending her personal time researching difficult symptoms, and helping us meet each animal's medicinal and nutritional needs in a way that supports their long term health. She saved the lives of two of my cats (litter mates) who had struvite crystals, and compassionately helped us let go of two cats whose illnesses were beyond treatment. Most recently, she drove 45 minutes, accompanied by a vet tech, to my home, to gently euthanize my almost 15 year old Australian Shepherd, when his size, and severe arthritis made it impossible to get him into my car. Thanks to Dr. Fracica, his last moments were spent in the home he loved, peaceful, and without stress. I can not recommend her highly enough. She truly loves animals, and it shows in every encounter she has with them. As for the other reviews I've read here, it's difficult to understand criticism from people who haven't followed the recommended treatment plan, or can't put themselves in the place of another client whose pet needs immediate emergency care. Personally, I would appreciate that these cases are triaged based on immediate need, because the next time, it could be MY pet. Seriously, don't hesitate to trust your pet's care to Dr. Fracica. She's the best there is.

Great help in a time of need…read more I hope no one ever needs them, but it is good to know they are there. We woke up on a Sunday morning to find our cat lying non-responsive on the floor. We rushed to Berks AES on Lancaster Ave. The staff there could not have been kinder to us, everyone showed great concern for our Rocco. Poor Rocco did not recover, but at such a sad time as that it was nice to know there were people doing everything they could to save him. We really can't say enough good things about the place. From Paige who checked us in to Dr. Melniczek who first saw Rocco to Dr. Brammer and Sue who were with us when Rocco passed, they were all so kind and understanding. We will miss Rocco forever but it was ice to know he was with good people at the end. Forever grateful...........

I have found that this hospital is neither respectful towards nor cooperative with the owners of…read moresick animals. The desk people are rude and make cruel remarks about various owners behind their backs. If you ask too many questions about procedures, your inquiries won't be welcomed. Some of the veterinarians just want to talk down to you. My experience was veterinarians switching treatments abruptly from one shift to the next, only to go back to a prior treatments later. They waited three days to use a phosphate binder on my cat even though his phosphate level was already very high when admitted. That is pure malpractice. The veterinarians made wrong decisions and misdiagnoses on several occasions. For example, they missed by cat's heart murmur while filling him fluids. Vet after vet.... yet no one could hear a loud heart murmur. Simple questions, like did my cat eat today, drew conflicting answers from different doctors and technicians. I even had one veterinarian try to browbeat me into submission when I refer her to what a technician had to say. She called me a liar. Talk about poor public relations. As customary, they run up your bill for 4 or 5 days than discharge your animal telling you that they did everything that they could. This practice needs to be referred to PA State Board of Veterinary Medicine and any other state association for their practices. Instead of simply leaving bad reviews, I urge pet owners to take action.

Our dog was euthanized by Berks Mobile at 9 years old, as he had cancer, and could no longer…read morefunction. That was in 2003, but I am currently looking to their services again, as our current dog is 12 and approaching his last days. Dr. Yeisley was very compassionate, and provided the service in a very thoughtful way. I would highly recommend them.

We took our 9.5 week old puppy to have a simple ear chop. During our initial visit it was very…read moreclear that they wanted to make more money off of us by offering unnecessary services. Despite this we left our puppy there for the procedure. The next day late in the after noon we received a phone call that our puppy had died. Now they are refusing to accept any responsibility. Our puppy was very healthy and happy by their own admission when we left her there. Now our family is heartbroken over this unnecessary loss. PLEASE DO NOT USE BERKS VET SERVICES OR CAROL LYNN YEISLEY We do not want any other family to deal with this loss of a beloved pet