Amazing service! On time and accurate service from a friendly, good looking veteran! Highly…read morerecommend!

Great service! Pricing was manageable. Answered questions clearly and knew what he was doing.read more

I contacted several companies on Yelp around 7PM about a broken spring on my wind-rated garage…read moredoor. Deb responded quickly, requested photos, and estimated the repair cost. The price was reasonable, service prompt, and the technician was friendly. I recommend them for garage door repairs.

Had a broken spring and the door would not open. Called Southwest and spoke with Deb who knows her…read morestuff! The service tech came out the next day as promised, got the door open and ordered a new spring. Came back 2 days later and installed the new one. Service I would rate as excellent. Cost was about what I expected - $500.00 for the new spring and installation. Would I use this company again? Yes

They were prompt, but in my opinion, they were excessively expensive. The garage door opener at a…read morerental unit that I own quit working. Their diagnosis was that the garage door opener was old (yes it was approximately 21 years old) and tired. Tired? They recommended replacement. They installed a new Chamberlain 3/4 hp garage door opener for $1,138.50 which included a "service fee" of $38.50 which I assume was for inspecting the door and lubricating it, which it needed. They did not break out the cost of the opener and labor so here is my analysis using Lowe's for a comparison. Lowe's has two Chamberlain 3/4 hp openers. The lesser valued one is $279.00. The higher priced one is $319.00. Both have battery backup for opening when the electricity goes out. Lowe's will install for $139.00 per their ad, so highest price for the Lowe's Opener is $319.00 plus $26.32 sales tax plus Lowe's installation cost $139.00 labor being a total of $484.32 if installed by Lowe's. The installer contacted me at 10:03 AM, being the start of the job I assume. I do not know what the inspection and lube job cost as the invoice is not itemized but they installed, inspected, and lubricated the garage door opener by not later than 12:14 PM being the time stamp on "Garage Door Service & Repair('s)" email conveying the invoice to me, being a total of 2 hours and 11 minutes per telephone and email records. That is approximately $299.63 an hour. I note that the identification headers recorded on my telephone list "Garage Doors & Gates", "Garage Door Service and Repair", Yelp lists "Accent Garage Doors", and the Invoice lists Garage Door Service & Repair". So I suppose the Vendor was "Garage Door Service and Repair". So is this one business operating under several names? Comparative estimates I obtained by telephone after the fact for the job were between $600.00 (Lowe's $484.32 online) and $1,200.00 so they were at the top of the upper range. That said, I would go with Lowe's deal next time and likely save between $400.00 and $600.00.

Check LOTS of places before going with them! My experience with "Accent Garage" wasn't pleasant…read morethis past year. Mitch (who I spoke to) was attitudinal, and tried to force us to pick a time that was convenient for him. He also wasn't quick to respond. He picked up the phone around 9:30 am, listened to what I had to say, and then told me to call the number back and leave a message, and that he'd call back once he got to the office. He did not call back until over 24-hours later. I found him to be rude, curt, easily aggravated, and unprofessional!

On time, competent, fair price. Fixed my faulty garage door quickly and correctly. Put his card…read morein my file of repairmen to recommend to friends and neighbors.

Safe, Reliable, High Quality, & Complete Customer Satisfaction Every-time !…read moreI have used Mr.Gary on -occasions with pleased results !! His Pricing is very Fair as well ! Sincerely, Rick Betros

We called this guy because his number was on the sticker on the garage door opener. He didn't refer…read moreus to someone else, even though he is WAY on the other side of town (I didn't know this until now). He replaced our rails and everything was fine for a couple of months. Then the garage door wouldn't close in the middle of the afternoon. This happened over and over again, around 2pm or 3pm, but never any other time. I asked him to come out and look at it in the afternoon. He called and said he was coming earlier and made me feel like an idiot for suggesting that he wait until the afternoon, when it happens. When he came, he tested a couple of things, charged me $85 and left with the garage door still not working in the afternoons. When my husband told him to come out in the afternoon to look at it, he said, "There's no way I'm coming out there at that time." Don't bother with this guy. He's annoying on a good day when your door is easy to fix. But if things are going well, he'll blame it on something else and then charge you for it.

Travis saved us! We had made arrangements a week in advance with a different company to install a…read morenew opener on a taller than average door, and they cancelled the morning they were scheduled. I had already taken the day off work, and the new opener was a birthday present for my Husband. I called Travis to get a quote and start the process all over again. Travis was able to give me a quote using pictures I text him, locate a longer rail, longer ladder, and have the opener installed within 5 hours of my initial call!!! He was super nice about the whole thing and did a great job! We are very appreciative to Travis for his superior customer service and technical skills.