I trusted this vet a lot, until I took my puppy who had vomit and diarrea, he put a couple shots on…read morehim, and gave me a pill to give him the following day , we barely left and my puppy pooped somehing red, I went back, my puppy pooped again right at the entrnace and he said it was normal due to the infection process, I stupidly belived him and my puppy passed overnight, will always regreat trusting him, he shoulg have advice me to take it to a hospital or something, but said it was completly normal, will never again go back to him or recomend him. I only put one star becasue it's required, but I would give him 0.

I was searching for a vet on the Otay side of the border. It is less busy and much easier to…read morenavigate. I specifically searched for one the closest to the border with good reviews and Provet Clinica showed up. Since originally discovering this vet in 2025, I have been taking not only my dogs, but I am also a pet sitter so I offer to take client's dogs. I have probably been to his office over 20x's in the past year and he has been amazing. He is knowledgeable, explains everything in detail and even uses a white board and draws pictures to make it easy to understand. He is honest and his prices are amazing. If you're searching for a vet in Mexico that is easy to find and super close to the border, do not hesitate to go. It is on a first come first serve basis, but if you arrive 15 minutes before they open, it's typically a 30 minute wait. There is limited parking but I'm always able to find street parking and have never had any issues with either my vehicle or ever felt unsafe. Very kind staff and even the people who live there and the other clients who go to his office are very friendly.

PLEASE BE EXTREMELY CAREFUL! I strongly recommend avoiding this establishment. If you must go there…read morebecause of an emergency and have no other alternative, keep your belongings under constant supervision and do not let them out of your sight for even a moment. My iPhone disappeared during my visit. Four hours later, when I was already entering the United States and had an internet connection through my husband's phone, the tracking system continued to show my device inside this establishment. I immediately requested to review the security-camera footage. However, they allowed me to watch only a very short clip and refused to show me the rest. While I was asking for an explanation, two employees whispered to each other, exchanged looks, and sent messages while reviewing the videos. Their behavior significantly increased my concern and distrust. Later, when I formally requested the recordings, they claimed to have reviewed all the footage and insisted that I did not have a phone with me. This version of events is completely contradictory: I used that same device in front of the veterinarian and other employees to show them the official government requirements needed to issue my pet's travel certificate. The veterinarian also pressured me to purchase a deworming product that had already been administered to my Sphynx cat only two days earlier. I presented the product that had been used, its original packaging, and the instructions from the veterinarian who treated my pet during our trip to Playa del Carmen. Nevertheless, she claimed that she did not believe the treatment had been administered because the product had not been purchased from their establishment. They required me to purchase another product exclusively from them, even though I could not administer it to my pet again because repeating the treatment so soon would not have been appropriate. They warned me that if I did not make the purchase, they would issue an incomplete travel certificate. I formally requested a copy of the security footage in writing. They refused to provide it and offered only an in-person viewing, expecting me to return to the same place where my phone disappeared and where, for obvious reasons, I no longer feel safe. The matter has already been reported to the appropriate authorities. I would not return under any circumstances. In total, this visit caused me more than USD 1,500 in expenses and losses, in addition to the wasted time, distress, and numerous problems resulting from my phone's disappearance.

Good prices... Took my frenchie for an ear hemotoma did…read moresurgery we waited around hours .. .good experience

Not clear with prices. They make up things that your dog doesn't need & then charge you for them…read more If you go from the U.S they will charge you even higher. I paid twice as much than I would in the U.S! I regret taking my dog & ignoring the reviews.

I had at one time highly recommended this vet but once he operated on my dog's wrong eye and…read morelaughed about when I confronted him I will NEVER tell someone to take their previous pet there. Also, heard he removed the wrong leg on someone else's dog. This man does not deserve your business nor to care for your most precious buddy. Should you need a WONDERFUL vet I highly recommend B Street Vet, 2675 B Street, San Diego, 619-237-0600. Please do not take your babies to this monster. Also, should you need eye care specialists for your baby i just took my baby to (Eye Specialist), Central Veterinary NN, in the heart of downtown Mexico, phone number 011-52-664-9710162. Ysidro exit the vet itself is on Gral Rudolfo Sánchez Tobada. There is a 7/11 across the street I will add pics next week w/ more landmarks.

I am so incredibly grateful to Hospivet for taking care of my dog, Chili. Chili suffered a…read morefractured jaw and needed surgery, and I was having such a difficult time finding a veterinarian who could help us. I went to several other places and was turned away, but the receptionist at Hospivet was truly my hero. She went above and beyond to get Chili seen **as a walk-in without an appointment** when we desperately needed help. I will never forget that kindness. The price was a little high, but it was still **far more affordable than what veterinarians in California were quoting me**, and I am very thankful we were able to get Chili the treatment he needed. Dr. Gutierrez did an amazing job with Chili's first surgery. She took the time to explain what was going on with Chili and helped me understand the situation. I also really appreciated that they sent me a **video and a picture of Chili the following day**. As a worried pet parent, being able to see him and know how he was doing meant so much to me. Chili is definitely a little stubborn--he has been giving them a hard time about keeping his muzzle on--but the staff has been patient and is working on other options to keep him comfortable and safe. We are currently waiting for a response regarding Chili's **second surgery**, so we are still hoping and praying everything works out. But I want to take a moment to recognize Hospivet and their staff for helping us when we were turned away elsewhere. **Thank you, Hospivet, and especially the receptionist who made sure Chili was seen. You are truly my hero! ** I am so grateful that you opened your doors to us when Chili needed help the most

The 3 star is for the receptionist!…read more We first came to this clinic about four months ago when our dog was very sick, and we had a great experience with Dr. Sayra. She was kind, compassionate, spoke perfect English, kept us updated throughout the visit, and took the time to explain our dog's condition and treatment plan clearly. She made an incredibly stressful situation much easier, and we're very grateful for the care she provided. We also saw the cardiologist while we were there. Although he seemed knowledgeable, he wasn't very friendly and often appeared annoyed when we asked questions. As worried pet owners, we were simply trying to understand our dog's condition, so his attitude was disappointing. Unfortunately, our recent experiences with the front desk have been frustrating. Last month, when our dog needed to be seen urgently, we couldn't get an appointment. The receptionist told us to take her to another clinic. We requested a referral, but our message was completely ignored. This week, I tried scheduling an appointment a few days in advance. The receptionist asked for my name and my dog's name so she could look us up in the system. After I provided the information, she never responded back. I followed up the next morning, and my message was still ignored. This was a completely different experience from the receptionist we dealt with four months ago, who always responded promptly and was very helpful. Dr. Sayra deserves five stars for her excellent care, but the lack of communication and responsiveness from the front desk has been very disappointing. When you're dealing with a sick pet, timely communication matters just as much as good medical care. I hope the clinic improves its customer service because their veterinarians deserve better support. I'd recommend to go down the street to New Vet. They are helpful and responsive!

Me encanta llevar mi perrita aquí el vet y todos son bien amables y hacen buen trabajoread more

I considered doing this review in Spanish and brush up since it's in Tijuana, but I thought I'd…read moregive some advice to other gringos that would be willing to take their pets down here. We've been coming here for several years now for vaccinations for our chihuahua. Located a few miles from the Otay border, I noticed the place when I was having work done on my vehicle at a nearby shop. I dropped in one day and saw the prices, which totally wooed me back! It had started to become inconvenient and expensive here(in US) for us. The prices are super reasonable and of course much lower than anywhere in the US. The quality and level of care is equal to if not better here, yes, believe it! Note: Take the time to exchange dollars into pesos, to avoid miscalculations and improper change back from transactions. On our occasional visits, there has been only one quality, licensed veterinarian that does all the exams and vaccines. Actually, we like this. He remembers our dog even though we come only once a year, and this goes a long way with us. He scolded my wife when she confessed to giving our little dog pork & chicken bones. I warned her.. More of a personal touch. It's never been a long wait time, and we can drop off the dog and hit Wicho's across the street, or shop at Soriana, which happens to be in the same parking lot. We always call ahead,(which I recommend)to make sure the doctor is in that day. It is a full on pet and feed store too with many items for cats, dogs, birds, chickens, etc. They have found a customer for life!!

He's professional and no nonsense vet. I believe he's one…read moreof the best. He also speaks proper English.

Here in the US. They charge a arm and a leg. Here at this veterinario they charge at a affordable…read morebudget for your family member. Not just a pet. But a angel sent to us to be part of are family. Ive been told by vets here in us. That my little buddy would not make it. From parvo. Dr Alexander saved my friend and treated him with care.

How is this place not closed? With the lack of diligence of this vet? overcharged me for everything…read moremore than the U.S!!! And the worse thing he didn't help my pet he gave a poor recommendation and he lacks to asses appropriately.

We took our dog here for some teeth to be pulled. It was a lot cheaper crossing the border to have…read morethis procedure done. The place was clean and the doctor was very nice and thorough. They took good care of our dog and he's doing great!

I went to ask for my dog medication and one of the employees was really rude!! Probably he have a…read morebad day but is wasn't my fault. They have parking but considering that is really tiny for big cars.

The vet here really cares about your pet. Been coming for years and will keep coming. Today my 9…read moreyear old pitbull got her teeth deep cleaned. I was nervous because she would need to be under for a while. But I had nothing to be worried about. When we came to pick her up she was extremely happy. Thank you for taking care of my baby girl.

I had a great experience here! One thing I really appreciate is that they actually answer the phone…read morewhen you call. I called three other veterinary offices and only got voicemail and had to leave messages waiting for a call back. Their prices for vaccinations are also very reasonable--actually cheaper than many other vets and only slightly more than standing in line for an hour at the low-cost clinic on Bonita Road. It's so nice to find a veterinary office that is affordable, responsive, and easy to work with. I definitely recommend them!

We've been going for years so my review is overdue! Dr Urbina and her team always take such good…read morecare of our pups! I can usually get a same day or next day appointment. During this most recent visit, we picked up a probiotic for our Aussie Shepard pup, got allergy shots for our mini-schnauzers and met with Dr Urbina to check our schnauzers tail that's been bothering her. Dr Urbina is well trained, knowledgeable and doesn't pressure us with options like other vets. Their vet techs (we love Breanna) are so caring and helpful too. Other procedures we've had done for our pups: dental cleanings, x-rays, biopsies, and when our schnauzer had pancreatitis (so scary!), we came here to have daytime water drip when we finished at the Emergency vet overnight. Parking- it's street parking but we always find a spot. It's nice to have all the grass because when our pups are nervous, we'll take them around the grassy area before the appointment. Overall, We love this place and will continue supporting small local businesses!