I do not trust this vet. The front desk person is lovely. Absolutely lovely. The vets are suspect…read more I switched here for the convenience--closer to home. Multiple odd experiences, but the final one that sent me packing was when my cat was acting odd (clearly something was wrong). He was sensitive on his tail and hiding, cowering, and avoiding us. The vet did some poking around manually--maybe 2 minutes total. When he couldn't determine the cause, he suggested all the tests--blood, urine, x-rays--and left the room for his tech to present them to me. That was it. No more vet. $1200! Nope. He never said anything like, "Based on what you're telling me, I think it might be this." Or "When cats are in pain, they hide." Or "Here's what we can do, given you don't have $1200 to spend." Nope. I don't have $ 1,200 to run every test on my cat, who very likely was in a catfight. But I do have $200 to get a quality vet check-up and get a good opinion from an expert. I opted for the pain reliever. Days went by. No change. I called them back. Spoke to the lovely front desk person. I got that she couldn't do much--her hands are clearly tied, though her heart is all good. I transferred to my old vet. She did exactly what I would expect a vet to do: "Sounds like a fight. Even if I can't find the puncture wound, I can feel a bump, and I think an antibiotic injection is a good next step." $200 later, and my cat is feeling better (actually, $400, because I had the useless Alto visit). Finally, when Alto gave me a $50 pain reliever, they were out of the full prescription, so they cobbled together a mix of 1/4 feline, 1/4 human- or dog-sized, and the remaining 1/4 they asked me to return for when it came back in stock. I picked up the remaining 1/4. I asked if I could exchange (or simply get a replacement) for the large pills so I could have a full prescription of feline-sized pain reliever, but they offered to charge me for them. Nope! I DO NOT RECOMMEND THIS CLINIC. I couldn't put my finger on it during the year I was with them, but I'm now sure it's just not the place for us (and maybe not for you). There are several 1-star reviews on Yelp. I suggest you read them

I've had nothing but great medical care from Dr. Dowell and wonderful customer service from the…read morestaff for my pets (two geriatric sweeties). I've been to other vet clinics where they just give you some antibiotics and that's it and the real issue isn't dealt with. I have never posted on Yelp before because some of the posts are just nuts and pretty hard to take seriously and I didn't want to engage, but I had to note that I have had nothing but good experiences with Alto.

My dog had to be euthanized. The vet and the staff were patient, compassionate and throughly…read moreprofessional. For seven years these people cared for our family dog. They were are unfailingly loving. I cannot recommend them more highly. They treated my dog, Dude, with the kind of care that he richly deserved.

I am very unhappy with the difficulty in getting a prescription for my healthy dog. Costco tried 4…read moretimes to get approval from the country Vet for NexGard and HeartGard but Country Vet refused to renew, as per policy, except if I drove to their location in remote east Novato to pick up a hand written prescription to get it filled. They will not call in any prescriptions nor approve any pharmacy call ins for refills. But they have a club pharmacy where you can get prescriptions sent to you...just don't ask how much they cost! Not happy with this lack of a simple convenient service.

The supporting office staff and veterinarian was friendly and helpful. They were patient with my…read morechildren who were present at our first appointment at Bel Marin and incorporated them into the process. When I had concerns due to the vaccines the next day, they swiftly answered my questions and took action to make sure my worries were put at ease and more importantly, our new puppy was ok! It is clear that I have made the right decision in our vet hospital and will be recommending them to friends and family moving forward!

This place is wonderful. We have been coming here for decades. Dr. Sutton is the best very caring,…read moreresponsive and knows her stuff. We have had cats and dogs and gone to other vets but she is heads and shoulders above the others.

Absolutely amazing team all around at Golden Gate Vet Specialist. The waitlist can be a bit of a…read morewait but nothing to be unexpected for specialists. Gives me piece of mind that I will have steps forward on how to improve my dogs allergies! The vet techs and Dr.Tinsley were the best and really took time to listen and explain things For reactive pets: Early am appointments are the best! Went in at 8:45am and the lobby was empty. Appointment took about 1.5 hours and the lobby was packed. I was able to tell the vet tech and they made sure all pets were tucked away from the entrance/exit as much as possible. Was able to leave without an issue! Thank you GGV for making our appointment as helpful and stress free as possible. I've come away with a sigh of relief that things will improve with my dogs skin.

Dr Jeff Tinsley is absolutely wonderful! He spent so much time reviewing my sweet girl's allergies…read moreand discussing our treatment options. I could not believe how much time he spent with us, I'm amazed. I feel so much relief after seeing him and highly recommend his care. I feel very good with our plan moving forward.

Many veterinary clinics in the area have been sold to private equity firms or corporations, and…read moreI've noticed that business models have changed. I was happy to receive a referral to San Rafael Animal Hospital, which is still privately owned by a practicing veterinarian. After receiving what I felt was an unreasonable estimate for my small dog's dental cleaning from another clinic, I met with Dr. Archinal and immediately felt comfortable with both him and the entire staff. The estimate was fair and transparent, and I especially appreciated their pricing structure for tooth extractions, which is based on the complexity of the extraction rather than a one-size-fits-all approach. This gave me confidence to move forward with the procedure, and the final cost was very reasonable. My pup tolerated the dental cleaning and extractions well and is doing great. Based on this experience, I'll be moving all of my pets' routine veterinary care to San Rafael Animal Hospital.

WOW! My first time here - What a positive experience! This is truly a long time family owned…read morebusiness with well deserved top reviews. Melissa kindly handles everything at the front desk and office - her Dad, Dr. Archinal has been a vet since 1982, and is calm, kind, and wise. He's seen so much - his very presence is reassuring. I felt like, no matter what my dog was dealing with, this Dr would have experience and can offer meaningful perspective and advice. What I came in for - was 2 small lumps on her that I was afraid would need biopsy and maybe more - he looked at them and said, I don't think they are a problem, you don't need to do anything, just keep an eye on. What a relief - hundreds saved there! And - even more - when I adopted my 80# dog from a large East Bay shelter 3 years ago (she was dropped off as a senior at a night deposit box, with broken off teeth, so we did not know her past) - I took her to UC Davis dental vet dept and was quoted $5-6k to address her situation. That was out of reach for me so I gave up hope on being able to help my dog in that way, but I'd do the best I could to give her the best life in other ways. It was so scary I didn't even want to look in her mouth from then on, and it was hopeless anyway. Dr A calmly apprised her situation, gave me solid simple, do-able, advice about how to care for her teeth and gums from now on - and I got a quote for less than 1/3 of that prior quote to do the dental work she needed! Now, I feel like I can take care of this, finally, 3 years after adopting her. God Bless this honest, down to earth, family clinic that treats their patient animals like family too!

Big fan of this place! And super big fan of Dr. Perez!! I took my dog here shortly after adopting…read morehim. I'm a new dog owner and was nervous. Even though I only spoke to Dr. Perez on the phone (COVID style visits) I could tell she genuinely cared about my dog. She was so patient with all my questions and gave me great advice! Also, even though I imagine she's super busy, she took a lot of time recently to help me with some pet-related paperwork in preparation for a big move...I could not be more grateful! Overall, I am SO HAPPY worth my dog's care here and would recommend them in a heartbeat!! PS - also a huge shoutout to Jocelyn!! When I called about my dog she remembered him from his visit and it made me feel so good! It's these little things that make this place so great :)

Way overpriced!!! You'll spend about $200 more on an annual exam and vaccines here than you would…read moreat other local clinics.... the care we've received has been totally fine, but for uncomplicated, routine wellness exams I would definitely shop around and find a better price. We went here for four years before I realized how much we were getting ripped off for every vaccine, fecal test, etc.

Center Veterinary Clinic has been amazing. The staff is friendly, the doctor was extremely…read moresupportive, and they took the time to walk me through Pablo's exam. They even followed up with an email afterward, which I really appreciated. I was recommended by a few folks, and now I see why. Great vet -- Pablo will be coming here long‑term.

Thank you for all your help! I could bring my dog to Japan…read moresafely! Jasper is very happy to reunite with my wife & my son in Tokyo!

Steve marches to a different drum than most vets - - he obviously needs to pay bills too but not at…read morethe expense of your pet and your wallet... he saved my dogs life for one thing - first vet at a different clinic said I should put her down because of a car accident she was in - -i called Steve and told her the scenario and for the next 6 months (she was 15) she had a quality end to her life- no prolonged suffering but a vet who cared and wasn't into gouging me. he was practical and realistic - my dog totally made incredible strides towards a full recovery her age was a against her but we had a good last 6 months together and with Steve's help there was no suffering just practical steps towards recovery -- I've brought my cat and other 2 dogs here and always been happy -

Dr. Steve Egri is great vet. He is not into making money but he is more into what makes sense…read more While many vets like to shoot pets full of vaccines, again again, which they make their most money, Steve Egri care more if is it is needed, and if is beneficial and giving only what is needed avoiding giving too many. I know lot dogs who have got too many vaccines and they have got lot of inflammation and other health issues and who's skin and other issues get worst everytime they get new vaccines and their vet just keeps on giving more. Steve Egri is into helping pets and their owners and wanting pet's to be healthy. He is into what makes sense and not into what makes most money.