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    VetIQ Petcare

    5.0 (1 review)
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    Services - VetIQ Petcare

    Microchipping

    Pet physical or wellness exam

    Pet vaccinations

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    3 years ago

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    Stow Kent Animal Hospital

    Stow Kent Animal Hospital

    (67 reviews)

    I find it strange that my previous one star review from 2012 has magically disappeared. But to sum…read moreup my experience then, DO NOT take your reptiles here! I specifically asked if they saw Russian tortoises and was told they do- the doctor I saw was beyond unprofessional and misdiagnosed my tort. Thanks to her ignorance (as well as Memorial Animal Hospitals who had previously , it cost me over $600.00 to have Paul hospitalized & treated correctly. However, that was in 2012 & I feel things have drastically improved since. My previous vet really screwed my family & I over & after years of not making any progress with my dogs treatment I decided to give Stow-Kent another try. I could not be more grateful to the staff at the Kent office & in the Stow location. Timmy had developed masses after being put on a prescription diet, they remained the same size & in the same location for over 5 years. To my surprise, they suddenly increased in size & new ones developed within a two month time period. Naturally I panicked and feared for the worst. Thankfully, Dr. Angela Albers was able to not only provide excellent service but use her remarkable skills to help put my mind at ease and provide the care my dog needed. Timmy is my life! We have both been homeless, beat, fought and made fun of for our appearance; he provides me with the acceptance, love & understanding that only a loyal pet could. With this being said, the staff at both offices clearly went over my options for treatment and the difference in cost for each. Timmy went in for blood work and had his masses removed the very next day. The staff was polite and answered all of my questions when I called for an update, provided me with clear instructions for his care afterwards & called the next day to see how his recovery was going. Timmy had 8 masses removed & biopsied which is a lot for a 28 lbs older dog to go through but you would never know that he had surgery. Minus the random shaved spots of hair, Dr. Albers did a remarkable job stitching up his wounds; you can barely see where they are. They gave us plenty of pain medications to manage the situation and had the results of the biospy within two weeks. Thankfully, the masses are lipomas and only one was melanoma. Dr. Albers was kind enough to explain what the results meant and wanted to do additional stain testing to make sure the melanoma wasn't cancerous. Again, the entire staff were absolutely fantastic during this process and reached out to me as soon as they received the final test results. Finding out that my best friend is cancer free is the first time in my entire life were I've cried tears of joy. I could never, ever find the words to thank everyone again for attacking the situation in a timely fashion before it was too late. And for providing my dog & I with the respect and care that was deserved. It has been over two weeks since and Timmy is back to his self and pain free :)

    Rude as all get out. The woman I spoke to on the phone was extremely unprofessional and rude. Their…read morecommunication is awful. I brought my elderly cat in when she wasn't feeling well and it took days and several times of me contacting them and before they told me they didn't know what was wrong and wanted me to pay to have the tests done again. When I called with a question they told me I had to be seen today for $150 and when I said I didn't think it was that serious. I just had a question she rudely told me they didn't have anything available and I should just go to an emergency vet. Then I tied to make an appointment for a later date and she was so extremely rude I just told her it's okay. I'm going to find someone else. Another instance I had a problem with them was when I brought in my cat who kept throwing up and I was worried. They said "he's fine!" After charging me hundreds for bloodwork. A week or so later he got worse and I took him to an emergency vet and they took x rays and he had a bowel obstruction! The only good thing about this place is a few of the vet techs are sweet and you can tell they care about your pets.

    VetIQ Petcare - vet - Updated June 2026

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