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    Via Elegante

    4.3 (6 reviews)
    Open Open 24 hours

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    10 months ago

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    Zach B.

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    2 years ago

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    3 years ago

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    6 years ago

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    The Villas At La Canada

    The Villas At La Canada

    1.8(10 reviews)
    1.7 mi

    I must agree with the review that says problems start at the top of management. The owner passed…read moreaway and his daughter inherited the building (that's what I heard anyway). When concerns were brought to her about Janice and her staff she mocked me and did nothing. Janice was a marketing director. She became the Executive Director and I do not believe she ever had prior caregiving experience. She never checked / or seemed to care on what was going on inside those houses. She was often understaffed and residents were neglected. From my miserable experience of having my father there I heard of 2 people who died from falls that may have been prevented with proper staffing and care. I also was told of a women who died because she was ill and staff was not doing much to help her. One staff member advocated for her to be seen by a doctor or nurse, but her voice was dismissed and the woman died. That employee was heart broken and left her position there promptly. The final straw for me and two other family members of residents : they were allowing employees to bring their sick children to the home while they "worked" and they all had Covid with symptoms!!! In fact they were pushing them to come to work even though they were symptomatic. Avid this place. It's very sad to see that many of these facilities are mainly focused on making money rather than providing the best care for helpless seniors. It can happen to any of us, anyone of us can end up in a place like this and change needs to happen!! Avoid Villas on Houghton and La Cañada as they are both ran by the same Janice and same corporate office management.

    My reason for this review is to thank Bishop whom was the amazing caregiver taking care of my…read moremother. Bishop would always make my mother smile and laugh. She had anxiety and depression with her dementia on days when Bishop wasn't there. There were falls and issues on days when he wasn't there. Mom and other residents said he made the best food. Most of the time The Villas had staff quitting and short staffing where people had shuffle to cover other Villa as well as their own. Thank god Bishop was there making my mother smile till the end! We love you for being such an exceptional human being and knowing mom was getting the very best care when you were there.

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    The Villas At La Canada
    The Villas At La Canada
    The Villas At La Canada

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    Fairwinds - Desert Point

    Fairwinds - Desert Point

    3.5(6 reviews)
    7.0 mi

    My father has been a resident there for over nine years. I think it's a wonderful facility and…read morepeople truly do their best, except the current manager, Juan. Long story but he is lazy, unresponsive and unhelpful. The phone passes to the bistro and they can't help nor transfer the call to the receptionist. The receptionist is ill equipped at best and transfers the call to the manager, Juan, who either ignores the call or just doesn't care or work his shift. I needed simple stuff and got no response. Time to let that dude go. It's a difficult job, but it's not getting done. I will recommend the place when they set the manager straight. It's sad.

    My grandma has lived at Fairwinds going on 5 years now. Originally, she lived there with my grandpa…read moreand they both were really happy. Since then, grandpa has passed but before then the staff at Fairwinds worked so that he could stay there and be cared for. They took such good care of him and he loved the staff. Now, it is just my grandma and she continues to do so well and receive amazing care. It allows her whole family to rest assured that she is ok. I can't say enough about the staff, from the front desk, maintenance, the restaurant, events, etc. they are all amazing and so good to my grandma. Plus, the nursing and aid staff are fabulous to her. I go and visit her there at least twice a week and can attest to the fact that this is a great place for anyone who has someone that is in need of help to ensure they can live independently and safely. They have tons of things for her to do and activities to take part in. Finally, the food and menu is actually really great and the wait staff is even better!

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    Fairwinds - Desert Point
    Fairwinds - Desert Point
    Fairwinds - Desert Point

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    Via Elegante - assistedliving - Updated May 2026

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