I came on an emergency visit: problem with an implant. This is the best place to, they treated me…read morelike a royalty . I was accepted here as a family member, the more to it this beautiful FAMILY gave me a ROYAL welcome. Doctors and All staff are very caring awesome wonderful beautiful people. Merry Christmas to you and Happy New Year . Love and Light to you my beloved Family !!!

I admit, I have not been to any dentist in some time. I came here on an emergency visit Tuesday…read moreafternoon based on Yelp reviews alone. Yelp was right, this place is stellar. I have been terrified of the dentist for some time. Kind of like the car dealership, you have a go-between who talks billing and insurance with you away from the nurse and dentist. It's discrete and comfortable without pressure. My nurse (dental hygienist) was Susan? Or Sandy? God she was an angel. She was so kind to me breaking down and upset and in pain. She made me feel so comfortable talking about stuff and offering anything I might need. My dentist was Dr Taylor who was incredibly knowledgeable and proficient. I got out what needed to come out and I even scheduled an appointment for regular maintenance later this month. I was made comfortable to be there, whether I needed nitrous or a valium, either are available. And they make sure you are physically comfortable with numbing. Mentally comfortable is hard, but true kindness shines through in the folks who work there. I got a kids "reward" (shark plushie) to hold while I had my procedure. When I left I got a "goodie bag" with full instructions on what I had done, extra gauze, and an emergency card. It's a little hinky getting in with the road construction on witchduck road. But soon as your turn on Grayson, by the church, it's there. There's an employee entrance on the witchduck side and another saying Ste 200 on the side, even though the dentist is Ste 100, this is the door you go in.

I was traveling through Virginia and had a somewhat complex problem with an tooth implant. Got a…read morefast appointment and had all my problems solved by this incredibley intelligent and caring individual. Top notch. Terrific.

My visit never happened due to the fact That I did'nt call them back to verify my Insurance when…read morethe operations Manager thought I should have. My appointment was on a Tuesday I called to give my information on Monday at 1:35 and was told the the operations manger cancelled my appointment because my insurance needed to be verified before my appoint. Monday is before Tuesday last I checked I know that The insurance can be verified in minutes. So my questions was when was I suppose to verify "When she wanted me to? I work the same hours that they open and cant jump on the phone when she needs information being I think that my information is private and work in an office environment. When I made this appointment I told them the problem I was having and that it was painful so to cancel and not give me adequate amount of time to call in a day before seems to show a lack of compassion for potential clients. I think that this office needs to give a specific time that you NEED to call back before they cancel your appointment without communicating this to you, if I hadn't called I would have taken off just to get there and the appointment would have been canceled. Waste of my time and loose money. Mind you I took this date off so that I could make the appointment and be on time. If a medical office have this kind of rules I think that they should notify you when you make the appointment. I spoke to this location twice and was never told that they had to verify my insurance more than 24hrs. before the appointment each time I told them I would call them back when I could talk, I think a day before is adequate amount of time to verify insurance if not they may need to check their practices. So to the operations Manager find some compassion and understanding for the working people that can't talk on their personal phones while they are at work as I am assure that many of us can't get on the phone when we want to at work to discuss personal affairs. Don't forget that once upon a time you were where we are at. Compassion and consideration is important when working with the public and it's free. After reading other reviews I can see that there needs to be a shake up at this location. remember what goes around always come back around. STAY AWAY FROM THIS LOCATION.

Used to be great. Not anymore. They have to many patients so being appointments is hard. Also…read morestaff is very slow and not attentive or respectful of patients tone. There seems a general disinterest in customer service. Ask this came about when the dentists who the practice is named after, sold the biz to a big corp that is money focused and time limited. Looking for new sheet 22 years of coming here

These people promised not to do anything my insurance wouldn't cover. I made a big production of…read morenot wanting ANYTHING done that my insurance doesn't cover and they ASSURED me (multiple people!) it would be taken care of. They put it in writing, showing what they were going to do, how much it would cost, how much insurance would cover and that my co-pay was ZERO. It had my insurance plan at the top. So when they said it was covered, I believed them. IT WAS EVEN SIGNED! Then I got a bill for over $2,000. "Oh, we don't accept Medicaid, just your Medicare." "Yes, your insurance DOES pay for what we did, but we don't accept it, sorry about that!" They said they ran it. They said Aetna said it was a covered service. I disputed the bill with Aetna- yup, I'm on the hook for it, even though Aetna sent me a letter of denial and assured me I would not be billed. Do not trust these people!! I asked PLENTY of questions and was met with assurances all around. I'm on disability and now I have to pay them over $2,000 when I could have just gone somewhere else that really did accept my insurance. This should be illegal.

Been going for a couple years now. Best dental place I've ever been! Clean, professional, friendly…read moreand they take care of your teefs.

Would rate zero if possible. I had to do x rays again with new dentist because x rays at Foleck…read morewere not up to professional standards. Horrible quality at Foleck. They treat you like a number. They don't care. Look elsewhere!

Every visit at the Foleck Center is just amazing. Dr Dano, Ashley and Heather are the most…read morethorough team. Great job!

They fit me in for a terrible toothache. As usual the front staff were wonderful…read more I ended up having to have a tooth extracted. Darcy and Dr. Balino went above and beyond to make me as comfortable as possible. But here's the kicker. Dr. Balino just called me (day 2), to see how I was doing. They are a very busy practice and she went above and beyond to check on me! I love this dentist! Which is so crazy because I don't usually care for dentists at all!! Dr. Balino, Darcy, Debbie and other staff up front....YOU ROCK!!

Greenbrier Dental has been caring for our family's teeth for several years now and I have never had…read moreless than wonderful experience. I cannot say enough good things, especially about the pediatric department and Dr. Spruill! Late yesterday afternoon, we called to get our daughter seen following a playground mishap. They graciously agreed to fit us in at the end of their day. Dr. Spruill evaluated our daughter and was glad we brought her in immediately. Though we had initially been told any procedure may have to wait, he stayed well beyond closing to make sure she received the surgery she needed. He and the assistant made sure she was comfortable throughout and called back today to check on how she was feeling. They communicated easily with my husband and I, ensuring we understood what was being done as well as follow-up precautions needing to be taken. We absolutely love this practice and I have frequently recommended them to friends and family! It is clear that they truly care about their patients.

Dr. Meader was a very kind, gentle and trustworthy dentist during my routine cleanings and…read moreprocedures. Shalanda was my hygienist and she was very thorough yet comfortable when doing my cleanings. She is an asset to your office. My complaints are with communication gaps regarding billing and occasional rudeness from the office manager. Each time I visited the office, I would inquiry about any payments outstanding after the claim was submitted to my insurance companies. When I stop coming in 2024 due to an illness, I was told there were no outstanding payments due from me. Your office had my address, telephone# and email address on file. From June 2024 to Juse 2026, I received no mail, email or telephone call regarding outstanding payments. In July 2026, I received an outstanding bill via mail that had accrued interest and the statutory limit to file with the insurance company had passed. I am very disappointed because I trusted your staff to treat me better. I had plan to return once I got a release from my oncology doctor but now I have to search for a new dentist office after finding your office a place that I felt comfortable visiting. i requested that date(s) associated with the bill. To date, I have not received that documentation via mail. Thanks

Very unprofessional office management. They will send you a bill without running your insurance…read more Then they will act like you are the problem when you call to address the issue.

Dental office visit went great. Chesapeake Bay Dental in Norfolk has a great staff. very friendly,…read morenot impatient, and the dentist was very sincere. No corporate pushy attitude like Dr. Folicks office in Norfolk they're told me I had 12 implant infections and I had to go spend money out of pocket to get another opinion. no infections. they were very caring. also it's such a beautiful dental office I never saw anything like it and I'm from New York originally. It was very pretty. I would suggest​

From the owner: At Chesapeake Bay Dental, located at 900 W Little Creek Rd, Norfolk, VA 23505, we are dedicated to…read moreproviding exceptional dental care for you and your family. Our experienced team offers a comprehensive range of services, including dental crowns, fillings, implants, teeth cleaning, and whitening. We utilize the latest technology in a comfortable, state-of-the-art environment to ensure optimal oral health. With a patient-centered approach, we tailor treatments to meet individual needs, fostering a welcoming atmosphere for patients of all ages. Trust Chesapeake Bay Dental to be your partner in achieving a healthy, confident smile.

Love this location as well as the fantastic staff from the front desk to the back office!read more

I only been to the dentist twice and when I went to this office the people were so pleasant and…read moreprofessional. They helped me with my wisdom tooth.

I am a former Midget Family Dentistry patient and when Dr. Midget moved out of town, our family…read moremoved to Eastern Virginia Family & Cosmetic Dentistry. We have had nothing but the best experience since coming here. If you need an EXCELLENT dental practice, look no further.

Another great visit. Greeted with big smiles early this morning. Always starts the day off great!…read more Courtney Proctor, my RDH, is meticulous and so kind. She is an ODU graduate and I love her professionalism and knowledge. She also goes the extra mile. Squeaky clean teeth, dropping knowledge on cleaning tips to improve my flossing routine and helping me decide on dental products. I love trying different tools. Dr. Clay is warm and pleasant to interact with. I liked the way he engaged me in determining the course of action for my dental concerns. Bravo! Customer service is amazing here. Billing is always exact and timely.