For the most part, we loved this place. We stayed in lower level #7. We chose this because it had…read morea nice view and was close to the pool.
Pros:
1. Very spacious, plenty of room for 4 of us
2. Washer and dryer were huge, loved that. I didn't think I would like doing laundry on vacation, but I didn't mind and it came in handy to wash towels and bathing suits daily
3. Nice room sizes (except one)
4. Bathrooms were nice
5. Kitchen was nice, had everything we needed. We only cooked dinner there once though, so I'm not sure if anything essential was missing to cook more.
5. Pool area was very nice. If you have little kids, they'd love spending all day out there. 3 pools, water fall area, lazy river, splash pad, one slide, 3 hot tubs.
Cons:
1. There were no blinds or curtains on the huge back windows. That's fine during the day I guess, but sitting in a lit room at night was not fun. Anyone could see in. I didn't like that at all.
2. We had to buy toilet paper, there was only 3 rolls provided for 5 days. And no tissues or paper towels.
3. For the most part it was clean. But walking on the floors, and then looking at your bare feet, there was dirt. Someone's underwear was left next to the washing machine, and my husband found some items underneath the dressers. Cobwebs everywhere. It feels like just a light clean was done between guests, not a deep clean. Not worth the money it cost.
4. The 3rd bedroom was basically a closet. Room for bunk beds and that's it. No TV, no dresser, no closet.
5. All of the hot tubs were a lukewarm temperature. And the jets didn't work on the 2 outdoor ones. I did email the owner about that thinking she might not have known, but honestly that is something that should be checked daily. Also the hot tub turned our fingernails and toenails blue/ green. I have no idea what was it that water, but that's never happened in my entire life.
6. The pool water was freezing. That probably wouldn't bother kids too much, but as an adult it would be nice for the water to be at least 75-78ish.
7. There were only 6 towels provided for 4 guests, I just think that maybe 2-3 per guest would be better.
8. Very very minimal dish soap. If we had cooked breakfast lunch and dinner daily, we would've ran out on day 2.
9. Laundry Detergent pods were provided, but those were scented so we had to buy our own.
10. The water temp in the showers could've been better. It got hot, but not as hot as I would like. Also the water left a white film on all of our bodies. My daughter felt like she couldn't get clean all week, her hair felt like straw. This could be a problem in the whole town though, I don't know what kind of water we were washing with.
11. Our grill did not work
12. We only had people staying above us for 2 out of 5 nights. And thank God for that because the insulation was awful, and it was so loud.
13. Beds and pillows were too stiff.
I realize I have more cons than pros, but we really did enjoy this place, better than a hotel. I would stay here again. I just think that with the price it cost, everything should be included. I shouldn't have to purchase toilet paper and dish soap and paper towels, unless we used an excessive amount. Which we didn't.