1. Vicki Stevenson - HF Homes/eXp Realty

    1. Vicki Stevenson - HF Homes/eXp Realty

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    Flossmoor, IL

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    Vicki Stevenson - HF Homes/eXp Realty

    5.0 (1 review)
    Closed 9:00 am - 5:00 pm

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    2 years ago

    Vicki dug in with our family to make suggestions, find solutions and figure out how to rent our family home as easy as possible.

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    Louise O'Connor

    Louise O'Connor

    (7 reviews)

    When we made the decision to sell our home, we consulted our family and friends for a real estate…read moreagent. The person mentioned was Louise. We could not have been happier with our decision to use Louise's services. In our first contact with Louise via phone call, she was courteous, professional, and focused on our objectives. When Louise followed up with a visit to our home, she was prepared to the point of having a booklet prepared with not only information on how the home selling process would occur, but also had already assessed our home's worth. When pictures were being taken of our home a couple of days later, comments were made to us on well we prepared and presented the house. This would not have been possible without Louise's suggestions. The pictures were then collated and presented not in a simple one-page sheet of information but a beautiful four-page brochure. The website listing was just as impressive in its display. Putting a house on the market in November, at the beginning of the holiday season, could lead to a lengthy waiting period for an offer. However, the results of Louise's work came when we received an offer on our house in less than three days. The offer blew us away, and there was no way we were going to pass on it. After we accepted the offer, Louise continued her proactive manner by contacting us and keeping us informed on each step of the home selling process. Most of the time, she would call or text us before we could even come up with questions to ask her. When we did have a question, she answered them promptly, thoroughly, and in language that was easy to understand. Having explained the closing meeting procedures to us ahead of time, Louise made the day an easy, stress free affair. She has followed up with us subsequently to see she could help us with anything else. This included information about the area in which we purchased our new home. We know that the market is full of real estate agents. We also know, however, how blessed we were to be able to have Louise sell our home. The world would be a much better place if it were populated with people like Louise. Without any reservations, we will highly recommend her to any of our family or friends who are in the market to buy or sell a home. Tom and Jennifer K.

    You are in excellent hands with Louise! My wife and I worked with her to purchase our first house,…read moreand we could not have had a better experience. In communicating with her, she was always quick to respond. When viewing properties, her level of expertise was second to none. She knew things to look for that we had never even thought about. We felt confident that Louise would not let us buy a bad property. Quite simply, she's the best!

    Prospect Equities  Infiniti - Our Homewood Office

    Prospect Equities Infiniti

    (4 reviews)

    When I listed my home with ProspectEquities I did not expect to be working with a agent that was…read morevery un professional. I listed my home with Quantina Cummings in the first week of May.2014. I signed two contracts. The first one expired before I got a copy or my home listed. I signed a second contract May 20th. But still did not get a copy. I sent several e-mails and made several calls asking for a signed contract. I received a few e-mails but nothing about my contact. Then I stopped hearing from her. I went into the office on July 2nd.2014. She was not there so I spoke to one of the agents about why I still haven't gotten my contract, nor heard from her. You would have thought That then she would have contacted me. She didn't. Only after I called her Boss did she call me and leave a smart message on my phone stating that since I was not satisfied with her, she was taking my listing down. It was down that same night. It took her a week to even list and put pictures on the listing but minutes to take it down. I had Zero showing so I asked her could I get a sign in front of my house. I was told they had a shortage of signs. I never got one. I went to the office to on July 7th 2014 to see if I could at least get a copy of my cancelled contract. She was arriving just as I was. I asked for a copy of the cancelled contract which SHE had cancelled. Not I. She told me I would have to wait until she went back home to get it . I thought all legal documents were supposed to be in the office. When she returned she gave me some parts of the cancelled contract. I stated to her that two signatures on the documents were not mine. again she got smart. "What do you mean" I said I didn't sign these. It looked to me like she just ran home and threw something together. I got a cancelled contract before I even got the original. I left but later on came back to the office to speak to the manager about Ms. Cummings. He said the first problem he saw was the price she listed my home . I feel the first problem he should have saw was Why I didn't get a copy of my contract .I had been waiting since May. It's now July 7th. To further aggravate me, she sent e-mails that same day asking why I talked to her co-workers and Boss. Well if she knew I had been to the office about my contract, then why didn't she call then? She called with a attitude and said she was taking my home off the market. I then got a e-mail telling me that I owed 285.00 cancellation fee. I didn't cancel. SHE DID. I viewed this as harassment and called her boss right away. As far as I'm concerned, I can't see how someone so unprofessional can be in the real-estate business. I would never recommend her to anyone.

    As for the actual office or broker, I can't really speak that much, but I'm very happy with my…read moreagent. I was new to the Chicago area and I contacted 6 different agents from various companies all within an hour. Regina Wallace was the ONLY one to call me back directly within a few minutes. Not only did she call me back .... but she called me back twice after I politely asked her to call me back in 10 mins because I was on another call at the time. Because of my job, my schedule is really difficult but she has always made time for me whenever I needed her too. I've asked for last-minute appointments and she has always been able to accommodate me. I've dealt with several agents in the past in Florida before I moved here and Ms. Wallace was/is better than all of them. She always promptly returned my phone calls or emails and she showed me several properties that perfectly fit my criteria. Best of all I think, is the fact that Ms. Wallace always advised me on certain areas of investment in the Chicagoland area. I would see great prices on homes, but she would immediately let me know if those areas were a little on the sketchy side. After living here for several months now, she was indeed right on the mark. I didn't know that a few blocks could make such a difference! I've never had a single problem getting my paperwork in or hearing back from her. She has always emailed me all information promptly. I am a very prepared person and I always went prepared with my check book to put in an offer. Ms. Wallace always brought me additional paperwork and property history information so that I could make an informed decision. Never once did she pressure me into making an offer and she always respected my wishes to take more time to "think about it". She's very organized and polite and although it's a business, she really is very genuine in her efforts. I consider referrals the highest compliment. I've since referred 2 persons to Regina and I haven't heard anything bad about their experiences. Within the next year I hope to purchase 2 more properties for investment purposes. I'll definitely be asking Regina to handle my searches again.

    Vicki Stevenson - HF Homes/eXp Realty - realestateagents - Updated July 2026

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