The food at Ricky Bakery is decent, which is why I've returned more than once. Unfortunately, the…read moreservice and overall operation seem disorganized. On multiple visits, I've noticed that the bakery struggles to manage walk-in customers, phone orders, and delivery app orders at the same time. There doesn't appear to be a clear or orderly process for ringing up customers and collecting payment, which results in long waits and confusion. I've experienced this issue at least twice. My biggest concern is the fees. I'm attaching a photo of my receipt and highlighted the charges. Ricky Bakery added a 6.5% service fee and a 3% card surcharge, for a total of 9.5% in additional charges when paying by card. When I asked whether the 6.5% service fee was a tip, I was told it was not. I was told the fee was for the quality of the food and service. I also asked whether the 3% surcharge would apply to a debit card, and I was told it would. In other words, the fee applies to card payments generally, not just credit cards. What disappointed me most is that I did not notice these fees being clearly disclosed before ordering. Customers should be aware of these charges before making a purchase. Someone walking in and paying with either a debit card or a credit card can end up paying nearly 10% extra between the service fee and the card surcharge, and that is important information that should be clearly disclosed upfront. The food is okay, but between the disorganized service and the additional fees, I left feeling disappointed. Español: La comida de Ricky Bakery es aceptable, por eso he regresado más de una vez. Desafortunadamente, el servicio y la operación en general parecen desorganizados. En varias visitas he notado que la panadería tiene dificultades para manejar al mismo tiempo a los clientes que llegan en persona, los pedidos por teléfono y los pedidos de aplicaciones de entrega. No parece existir un proceso claro y ordenado para cobrar a los clientes y procesar los pagos, lo que genera largas esperas y confusión. He experimentado este problema al menos en dos ocasiones. Mi mayor preocupación son los cargos adicionales. Estoy adjuntando una foto de mi recibo y he resaltado los cargos. Ricky Bakery agregó un cargo por servicio del 6.5% y un recargo del 3% por pago con tarjeta, para un total de 9.5% en cargos adicionales al pagar con tarjeta. Cuando pregunté si el cargo por servicio del 6.5% era una propina, me dijeron que no. Me explicaron que el cargo era por la calidad de la comida y del servicio. También pregunté si el recargo del 3% aplicaba a una tarjeta de débito, y me dijeron que sí. En otras palabras, el cargo aplica a los pagos con tarjeta en general, no solo a las tarjetas de crédito. Lo que más me decepcionó fue que no vi estos cargos claramente divulgados antes de hacer mi pedido. Los clientes deberían conocer estos cargos antes de realizar una compra. Una persona que entra al establecimiento y paga con tarjeta de débito o crédito puede terminar pagando casi un 10% adicional entre el cargo por servicio y el recargo por tarjeta, y esa es información importante que debería comunicarse claramente desde el principio. La comida está bien, pero entre el servicio desorganizado y los cargos adicionales, me fui sintiéndome decepcionado.

CUSTOMER BEWARE: 6.5% Service fee and 3% credit card fee being charged and not disclosed…read more Ricky bakery charging a 6.5% service fee. This charge is not mentioned or displayed until you pay and see it on the receipt (if you look at the receipt). Staff could not answer what the service fee was for except to say "it's a service fee". This fee was not due to use of credit card, as that fee is also separately charged on the receipt and not disclosed either. Fee is not a tip as there was an option for that upon payment. This is a fee with no explanation. I am assuming customers have not noticed. Maybe the location is lacking foot traffic. Other bakeries in the neighborhood are not charging either type of fee. They should use this fee collection to scrub the floors and paint the walls. The location needs a deep cleaning. The staff is not welcoming and could not figure out how to use their register to complete a refund. They had to watch a you tube video to figure it out. I asked for cash but was told they couldn't. Until 15 minutes later they could not figure out how to refund my card ... all of a sudden they were now able to give me a refund as cash. ???? I took my business elsewhere. Cao Bakery, el Gallito, Brazo Fuerte, and Pinecrest Bakery are all in the area. I do not mind the fee, if I was informed before hand that would not be a problem. But this does not sit well with me.

Gran Paris gives you a taste of Miami with a hint of french bakery!…read more Their croquetas and pastelitos are what you will typically find in Miami, but definitely one of the better places I've ordered from. They also have your traditional sandwiches- pan con bistec, cuban sandwich, media noche, etc. I loved my croqueta preparada with 2 croquetas, ham, swiss, lettuce, and tomato on cuban bread. Yum! They also have tons of pastries, cakes, cupcakes, and macarons to choose from. Their dessert case is super impressive. They also do delivery and catering, and their staff is super friendly. The interior isn't a space where you would spend a long lunch or anything, but it's great for stopping in for a quick bite or doing takeout.

I remember first trying this about a year ago and I was super taken again . The quality the…read morepackaging everything WAS top tear . Last couple of times I've order for delivery it's been awful and today I think I've had enough. Clearly you have someone in the kitchen who doesn't know how to poach an egg . If I wanted a fried egg I would have made breakfast at home . Completely disappointed for my egg Benedict experience. Hope you guys do better

Get the Roma Breakfast $14.95 two/three eggs, house potatoes, bread-butter, large coffee or the…read moresmaller version $12.95 Free parking directly in front of bakery right on north side of SW 8 St & 49 Ave service can be so so at times. Small private feel to sitting area.

Stopped in for some empanadas after going to the bank…read more All empanadas are baked = good Spinach and cheese was right on point. Chicken empanadas was a little dry and at $4.65 each - not the best. If I return it would be only for the Spinach empanadas. I did not try anything else. Friendly and courteous service.

The Food they have for display looks good and not old which is a major plus, They always greet you…read moreeven if it's after them attending a customer that's GREAT Service for any new customers. It has a cozy and nice Ambiance in this location I highly recommend this spot. FYI They speak Spanish but they try at least to communicate in English for the customers

Cute and convenient bakery found on my way to work. Very clean and many breakfast options as well.read more

Stop by to have a quick bite. My husband had media noche sandwich, which was nice size. He said it…read morewas good. I wasn't hungry so I just had cortadito. I asked for a little sugar and it was perfect. The price is super reasonable. It's a little neighborhood bakery and it seems popular since there are customers making lines constantly.

RUDE SERVER , horrible customer service , horrible food , DO NOT RECOMMEND , the lady who works…read morethere is rude

Excellent Great quality deserts treats pastries and service…read more Clean establishment And open 24 hours wow

Anytime you need or crave some delicious pastries and coffee. You can even buy a cake or order a…read moredelicious Cuban sandwich. This place is OPEN 24/7 !!!! The service is great and the ladies are so pleasant and helpful. They even go to the back and provide fresh bread or even cook croquettes to order. The place has a seating area and it's clean and bright. I recommend it 100%

Excellent coffee and el pastelito de guayaba was delicious. It brought me back to my childhood…read more Service was great and super friendly.

I've loved Lucerne for over 20 years -- it's a place that holds childhood memories for me, so it's…read morehard to write this update, but I want to be honest and fair. I stopped in again this past Tuesday, and the experience was very different from what I've always known here. The service was unfortunately very rushed and inattentive. We had hoped to dine in, but our food was packed to-go without asking. My sandwich was bland, and even though the cashier asked for my full order, parts of it still came out incorrectly. I know Cuban bakery culture is fast-paced and "grab and go," but this time it felt like because we weren't regulars, we didn't receive the same warmth or care. At one point, I even felt like the cashier was worried I might walk out without paying -- an uncomfortable feeling I've never experienced here before. They seem to be renovating, and I truly hope it's just growing pains, but things felt disorganized. Someone was offered an item from a handwritten menu, only for another staff member to say it had actually been removed. The digital menu wasn't fully updated either, which added to the confusion. It honestly makes me sad to write this, because Lucerne has always been a special place to me and my family. I'm really hoping they find their footing again after the renovations and get back to the level of quality, flavor, and warmth that made this bakery such a treasure for so many years.

This little gem is on the cusp of little Havana. We were looking for something sweet & spotted this…read moreamazing little Central American bakery. The place has a steady traffic flow & is overwhelming for a foreigner, but in the best of ways. I've never seen these sweets before. I was in heaven. We had pineapple honey cake, some long donuts, & these strawberry sweet rolls. Everyone loved everything. It was SO GOOD.

Este negocio merece más atención! Ayer el 24 de diciembre llegué a hora de Serrada para un cake de…read moresanta. El servicio es muy excelente y El Ambiente Mesa, cinthia Como Estoy in casa/nicaragua