We highly recommend Pacific Steam Carpet Cleaning! I think I reached out to them last Thursday and…read morethey were able to accommodate me by coming on a Saturday. They normally do not work on the weekends but I mentioned that I work remote full-time so that would be difficult. The crew of two was supposed to come at 1pm and they were prompt. We have three bedrooms, stairs and a hallway and the pricing was so reasonable, even when we had them add the enzyme treatment too (senior dogs). The carpets came out better than we anticipated and the customer service was outstanding. Thank you so much and we'll definitely use your company for future services.

Everything worked out well. Reasonable price, excellent service and my carpet looks great…read more Andrew was a great technician, right on time and a quick worker

I would not recommend this company…read more We paid $740 to have the carpets cleaned in a two-story house, even though the going rate for a house this size is around $350. The technician was only there for about 1.5 to 2 hours, and the results were very disappointing. When the cleaning was finished, the technician mentioned there was one stain he could not remove. I wanted to inspect the work, but he kept ushering me out, saying, "It's wet," and assured me it was only a small stain that was barely noticeable. Unfortunately, I trusted him and made the mistake of not checking everything before he left. After the carpets dried, we discovered it wasn't just one small stain--there were several stains and spots that had not been removed at all. When we contacted the owner about the issue, instead of standing behind the work, he tried to charge us extra to address problems that should have been handled during the original cleaning. Our landlord then referred us to a different carpet cleaning company. They charged $350--half the price we paid--and cleaned the entire house properly. They were able to remove all of the stains that this company claimed could not be removed. To make matters worse, when my husband left an honest review about our experience, the owner responded with misleading statements, including claims about offering a "refund" that never happened. He also tried to argue over the difference between "spots" and "stains." Regardless of what terminology he wants to use, the fact remains that the marks on the carpet were not removed, and we paid a premium price for poor results. We overpaid, received subpar service, and then had to hire another company to finish the job correctly. Save your money and look elsewhere!!!

The cleaners did a great job and they were communicative. I paid over $700 for carpet cleaning in…read moreaddition to what was paid for a whole home cleaning. The carpet cleaner finished very quickly in about 2 hours and mentioned to my wife that there was one spot that he wasn't able to remove a stain. After closer inspection after he left (we were moving), turns out there were 6 stains that were not removed. I inquired about having them come back and completing the job and removing the stains but was told that it would cost more money to attempt to clean the stains. A different company came out and completed the stain removal with little issue. I'd give the cleaning crew a 5 star and the shampooing guy a 1 star. If you want your home cleaned well, I'd recommend. If you want your carpet shampooed, go somewhere else. Especially if they are charging a premium, essentially almost $350-$400 an hour is what it worked as. Also, I don't think the option of charging more money to complete the carpet cleaning was the appropriate remedy.

Tom once again was a super star. Carpets were cleaned and our house was ready for listing thanks to…read moreTom's prompt and professional work!

Super easy to work with, great communication and they did an amazing job. House looked amazing…read moreafterwards. Also super cheap for such high quality work. Would definitely recommend if you're looking for carpet cleaning.

I recently purchased a house and had Sean out to do a full carpet cleaning. Over the phone, he gave…read moreme a clear quote based on the dimensions of each room and walked me through his process -- no surprises, no upsells, just straightforward pricing. While he was here, he took great care moving my furniture so nothing got damaged. He also went above and beyond, sharing some genuinely helpful advice about new homeownership and things to watch out for. As someone still adjusting to a big purchase, that extra bit of guidance meant a lot. I'd highly recommend Sean to anyone looking to get their carpets cleaned. He clearly takes pride in his craft, and it shows in the quality of his work.

Sean was great to have in our need for some carpet repair. He always communicated in a timely…read moremanner, and offered a fair estimate in response of our yelp project request. The work done was very professional and we'll plan on using him for future carpet needs in the future.

This company did a great job with reasonable price. They communicated well and I experienced…read morecourteous employees.

Transparent pricing. Easy scheduling. Excellent service. No upselling. Justin told me that I booked…read moremore square footage than I needed and I ended up paying less than I thought I would. He made it clear that the company has no interest in over-billing people. It's always nice to work with a business with integrity. Carpets look great. Justin was super friendly and wasn't just a guy with a tool. These guys are skilled in their trade. I've used them for two different houses. Can't recommend enough.

We needed our carpets cleaned prior to a new tenant coming in. They did a great job and even got…read moresome stains out that I had doubts about initially.

Appointment easy and convenient. Job well done with good communication and speedy service. Would…read morerecommend and will use again.

Jesse at Steam Team cleaned our carpets upstairs and downstairs and did a very thorough and…read moredetailed job to make sure all of our stains and high traffic areas were cleaned, he was very organized, fast and efficient and the machine he uses is like no others carpet came out looking better then ever and he is a super friendly easy going guy and really cares about his work he treats your carpets like his own so if anybody needs carpets or rugs or furniture cleaned I highly recommend Jesse at Steam Team!

Steam Team is downright amazing. The owner Jesse is so helpful and accommodating, he made all my…read moreold dirty carpets look brand spanking new. If you are in need of any carpet cleaning services don't hesitate to use Steam Team, I know I will be a repeat customer for life.

thank you to adam again, for coming to the rescue after my dog tore up carpet (for the second time…read morenow). his repairs are high quality, and he really knows what he is doing - so he can suggest ways to get the best value. his pricing is super reasonable and fair as well. happy to be a repeat customer!

Great work from The Carpet Pro!!…read more They are communicative, thorough, flexible with scheduling (came last minute which saved us as we were in the process of moving into a new home) and professional. We appreciated their good work and will use them again if the future.