Always use them for my dry cleaning! Never had an issue and always right on time! Wonderful…read morecustomer service 100%

I went to have 2 dresses hemmed. He never gave me a quote and took the dresses and gave me a date…read moreto pick them up. Everything was being done so fast that I felt flustered. When I called asking for a quote, I was told I will call you back. When he called me back I was quoted $180.00. For just hemming 2 dresses and 2 small tucks on the side of one of them ? I found someone that could do it for almost have the price. When I went back to get the dresses he told me the other tailor won't be able to do it for that price. Basically saying they are lying to me. I said if that is the case I will come back and use him. He told me NO he has no time now for me, do not come back. Very unprofessional. People are allowed to shop around and get quotes. A good business would understand that. I know a lot of people have had a good experience with this tailor, but mine was not. Everything felt very rushed and he was rude.

Poor customer service lately! Very disappointed! I've used this tailor in the past with no issues…read morebut I'll be taking my business elsewhere!

Bad last experience! What happened? I chose to help a local business but this place didn't come…read morethrough. Not sure why. No explanation. I've taken my stuff to have alterations or fixings of hems etc. here many times but no more. There are other businesses I can support! Very disappointed!!

Truly the BEST seamstress in Rochester!! Austra is truly so talented and such a pleasure to work…read morewith, she has such a kind heart and is always making sure to listen to the needs of her customers. She custom made the whole sleeve and back of dress, she did multiple sessions to make sure it fit on me perfectly and I couldn't have felt more beautiful! All thanks to her amazing work highly recommend checking her out

From the owner: My name is Austra Neverenko As someone who graduated from a fashion and design school in Riga,…read moreLatvia. I have 25 years of experience in sewing and fashion design. After moving to the United States, I've continued to pursue my passion for design through my business. Each day, I strive to bring satisfactory results to my clients no matter the occasion. I achieve this by delivering top-notch customer service along with high quality tailoring!

She awsome dress maker dies custom prom dresses and suits amazing creator... affordable and good to…read morework with

From the owner: I specialize in plus size custom wear read more

This is my go to dry cleaner and laundry place. Staff are friendly and my cleaning is always done…read morewell.

Great, friendly service. Professional and excellent communication. Great service. Appreciate them.read more