Receptionist could be more hospitable and welcoming. Didn't bother to make any eye contact, or be…read morepersonable. The techs however were kind, professional, and explained everything they were doing.

Been going here for years. Five stars on today's receptionists. Both were professional, kind and…read moreabove and beyond oh so helpful. This around noon 12-5-24. While all visits have been just fine, wait times aren't crazy bad but can be better. What I especially liked today was the customer service and friendliness even though I tho I could not get an appointment soon there. No biggy, they scheduled me for Apple Valley and will even be calling doctor to send referral since they forgot on their end. Life is grand when treated with the Golden Rule

I had an awesome experience today here at Sol Radiology starting with the person who signed me in…read more Mrs. Jessica was so kind & courteous. Also very polite. I appreciate her. Also Ashley the X-ray technician was awesome as well. Y'all really need more like them. Duane Horton Sr

I came to Sol Radiology Victorville for a routine neck x-ray. I have had multiple imaging studies…read morehere without copays, including an MRI, so I was surprised to be charged $22 at the kiosk with no explanation. I contacted the billing department to understand what this charge was for. Instead of a straightforward answer, I spoke with two separate representatives who were rude, condescending, and aggressive on the phone. When I asked for a supervisor, I was told no. This was deeply unprofessional, especially when my only concern was understanding why this visit differed from my previous visits. Fortunately, I eventually spoke with Dustin, the lead supervisor in the scheduling department, who investigated and resolved the issue in five minutes. He explained that the kiosk had failed to process my insurance correctly and that the charge was their error. He apologized for how I was treated and stated that he would get management involved and provided his contact information incase I don't get my refund from this visit. Here's what troubles me: a billing kiosk error is understandable; staff rudeness and refusing a supervisor escalation is not. The fact that a scheduling supervisor could resolve this quickly while billing department staff gave me the runaround suggests a significant problem with how the billing department handles patient concerns. Dustin demonstrated exactly how patients should be treated, with respect and efficiency. The billing department should learn from his example. I'm posting this review because other patients deserve to know that when something goes wrong, Sol Radiology may not handle your concerns professionally. That's a serious issue for a healthcare provider and I will be looking into making sure my family and I do not need to come to this company any longer for radiology services. We will take our business elsewhere.

The staff was amazingly awesome kind friendly clean I had a mammogram and a bone density test all…read moreat the same time all of it took 20 minutes I am so impressed I've had I've had all this done before I've never had such great experience the staff was amazing highly recommend this place

The exray technician takes exrays using the wrong setting on the machine and has to reset it, and…read morethen retake the exrays, forcing the patient to be exposed to much more radiation than should be necessary. Unnecessary exposure to radiation puts patients at risk. They need to stop doing this.

The staff was friendly,made an appointment before so I was seen on time. No pain on the blood draw…read moreso that's big thing for me

got my blood drawn and she stabbed a nerve bc i stretch or move my arm a little sends sharp pains…read moreup and down my arm it hurts so bad learn how to do ur fucking job

My appointment was at 6 pm. Now is 6:45. I'm freezing and I want to leave…read more When I first arrived, I stood at the front desk for 10 minutes while two employees were busy with their own things and completely ignored me. A month ago I had an ultrasound done. They sent the images to the doctor, but not the actual ultrasound report or explanation. The level of service here is terrible.

They take good care of their patients and do a good job getting results available ASAP.read more

I went in for an appointment as a volunteer for a 12 week ultrasound. I had a great experience, the…read morestaff was nice and the two students that went in the room were gentle and constantly checking to see if I was ok or needed anything. Lastly, I encourage expecting moms to give the students an opportunity to learn and gain experience.

From the owner: Providing ultrasound and 3D/4D entertainment for our expecting parentsread more

Terrible service/follow through- staff is rude- Dr Ahluwhalia's staff doesnt call back/refill…read more prescriptions on time- if you call corporate member services they dont care- If you are sick- you wont get better from this dr

Their staff is not only friendly but also highly skilled…read more They provided fast and great care. Their hospitalist Dr. Sree and Dr. Sandhu were very nice and caring. I am very happy with them. Also the case management team is easy to communicate with and helped with my referrals and all my discharge needs in a timely manner.

Staff were professional and friendly. Visit was quick…read more Business was clean. Mammogram department made my experience very positive

The lady up front doesnt know how to communicate, She will take your info, then sign you up for an…read moreappointment and not tell you, it may me an hour later or even 2 hours later but you wont know because she wont tell you. If she goes to lunch she will tell you the tech knows youre there but not how much longer or anything else. The Xray tech is at least a ray of sunshine she will try to get you out as fast as possible.

I am now 77 years old, Hopeful with faith in the teaching of the Institute beginning fifteen years…read moreago with Dr. Denton and associate nurse Dan Austin, it seems that I am still here, able to maintain a good life and follow my careful diet and supplements as well as the prescribed Medicine modern science allows, thankyou Dr Siva and staff

Front office staff and assistant manager are really rude, bad customer service. I DO NOT…read moreRECOMMEND!!!! The Doctor and back office MA's were really kind! Other than that they need to get rid of front staff and assistant manager!