DO NOT BRING YOUR LOVED ONES HERE!!!!!!…read more I really need Yelp to allow for 0 star ratings, perhaps even negative stars!! If you have a loved one in need of care, DO NOT BRING THEM HERE. The place looks nice on the outside but holy hell, this place leaves their patients completely unattended and neglected. DO NOT BRING YOUR LOVED ONES HERE. There are patients screaming for nurses, patients who need help getting to the restroom being ignored, and it's completely unacceptable. DO NOT BRING YOUR LOVED ONES HERE. We have a family member who needed assistance from recovering from a major surgery, and thought this establishment would be a good place to transition them back home from being in the hospital. WE WERE SO WRONG. DO NOT BRING YOUR LOVED ONES HERE. Recovering from surgery or any medical condition is a profoundly vulnerable time for many patients. It is not uncommon for them to feel down but to deprive them of assistance at an establishment that is meant to look after patients is both unacceptable and frustrating. Such experiences can significantly impact their emotional well-being during an already challenging period. This place is a scam, DO NOT BRING YOUR LOVED ONES HERE. Heed the warnings of all of the 1 star ratings - we failed to and we regret it. NOTICE how all the five star ratings are over 2 years old or from profiles who have less than 10 reviews? We overlooked that too. OH, and DID I MENTION.... DO NOT BRING YOUR LOVED ONES HERE.

I am incredibly grateful for the attentive and compassionate care my mother-in-law received at…read moreGarden View Post-Acute Rehab. The staff went above and beyond to ensure her comfort and well-being. Your professionalism did not go unnoticed. A big thank you to your staff.

Of all the facilities that we've had family members residing in, this is by far the best one that…read morewe've ever experienced. My mom is a patient at this facility and she has witnessed how much the staff tries their best to strongly protect them from contracting COVID-19. She always calls to tell me how happy she is that she's in this facility. As a high-risk patient, she's always been so nervous at other facilities but Sierra View is top notch. As expected, there are many new rules put into place in order to maintain the safety of everyone. I do have to commend the staff as there are plenty of people who will argue and refuse to comply with even the most basic rules. Like I mentioned, my mom is a patient there and has heard some of the visitors cursing and yelling at nurses who are just trying to do their job and protect everyone from the virus. For example, my mom said that one of their rules is that for "end of life" patients, they are allowed visitors ...but only ONE at a time. Nurses try to explain that to families and unfortunately, some of the families just met them with rudeness and curse words. I definitely have to commend the nurses for keeping calm and restrained during that time. Overall, the facility is well maintained, clean and complies will necessary COVID safety precautions. I feel assured that my mom is safe at this facility. The staff is easy to communicate with and always willing to help when needed. Definitely giving this facility high marks all the way through.

Unfortunately, both my parents ended up in a skilled nursing facility at the same time. My father…read morewas just transferred to a permanent memory care assisted living facility. The staff there was very attentive and always communicated with me. We worked with Priscilla, the social worker who helped find a placement for my father's next place, and she showed so much patience with all the difficulties of handling these decisions. She was quick to respond to concerns and communicated quickly. The nursing staff was extremely helpful and kind to both my parents. My father was emotional when he left because of the sweetness they showed him. The head nurse, Cynthia, always communicated with me, answered my texts, called me directly if my father needed to hear a familiar voice, and a pleasure to communicate with her. This decision to place your loved one in a skilled nursing facility is not an easy one, but when you put them in a place that feels supported and you know they are cared for, it helps ease the anxiety of not having them home with you. Thank you, Sierraview, for helping our loved ones.

Placing a parent in Rehab facility can cause concern, but the staff was always pleasant and many…read morewere exceptionally kind to my 89 year old father. He was suffering from a UTI that had gone into sepsis and was at the facility a little over a month. From Saatchi and Claudia the CNA's who always took care of him with grace and kindness, Thank you. Michael at the Front desk always welcoming, he went out of his way to help me get the MLB app on the tv in my fathers semi private room to watch the Dodgers. My father and his roommate felt a sense of normalcy being able to watch the Dodgers even while being in the facility. Thank you. The case manager Adrianne at West Haven, she was a dynamo at managing all of activity of my father entering, during his stay and departing the facility. A true compliment to the team at West Haven. Thank you to all the caregivers not mentioned here you all are an amazing team!

My grandfather was in this facility for a few days to recover from a hip surgery. The care he…read morereceived was very good. The staff we came across were always friendly and attentive. They treated my grandfather very well. My grandmother was there everyday to keep my grandfather company and the staff was always attentive to her as well and for that I wish I could give you 5 more stars :) Thank you for your kindness and service.

Yes, I highly recommend this facility. I have visited other nursing homes, and this one stands out…read morefor its cleanliness and well-maintained environment, as well as its great staff. Beacon became my second home. I was there every day and often stayed until 1 a.m., especially when my mom was not feeling well. I was very attentive and meticulous about her care, always closely monitoring the quality of support she received. Beacon made sure they delivered consistent and compassionate care throughout her stay. My mom was transferred to Beacon in 2021 and spent the final chapter of her life at Beacon Healthcare Center. My mom passed away on January 4, 2025. Her assigned nurses at Beacon never failed to check on how she was doing. We had hoped she would recover, but God had other plans. Although, saying goodbye was one of the hardest experiences our family has ever faced, I am deeply grateful for the care and compassion she received. Like any healthcare facility, there were a few hiccups along the way. We had some concerns during her stay, but I appreciate that the staff listened to us and worked with our family to address them. Being able to communicate openly and come to a resolution meant a great deal during such a difficult time. The nurses, caregivers, and staff treated my mom with kindness, dignity, and respect. They made every effort to keep her comfortable and showed genuine compassion not only to her but also to our family. Their patience, comforting words, and support meant more than they probably realize. No place can take away the pain of losing someone you love, but knowing my mom was surrounded by caring people brought us peace during her final days. I truly appreciate everyone who played a role in her care and helped make a heartbreaking experience a little easier to bear. Special thank you to Nurse Tran, Ms. Cynthia, Ms. Gloria, Nurse Angelica, Nurse Angelo, Nurse Mary Ann, and Nurse Mary Rose for their dedication and compassion, especially during my mother's feeding times. They never gave up on her and continued to provide patient, attentive care. I am also grateful to everyone who took part in caring for Ms. Helen Basco. Thank you all for your kindness, patience, and support. Thank you to the entire team at Beacon Healthcare Center for the kindness, professionalism, and compassion you showed my mom and our family. We will always remember and appreciate everything you did. Thank you. - The Basco Family

I wish I could leave more stars because we had high hopes when my dad was transferred here for…read morerehabilitation after surgery. Unfortunately, our experience has been deeply disappointing. Like many facilities, there appears to be a serious lack of urgency, compassion, and communication. My dad went approximately 15 hours without being provided water. On another occasion, he was left sitting in soiled clothing for over an hour and was expected to eat his meal before anyone assisted him. While visiting, I also witnessed another patient fall. The patient remained on the floor for approximately 20 minutes while several staff members stood around without providing immediate assistance. It was upsetting to witness. Communication among the staff has also been extremely poor. It often seems that no one knows what is happening or who is responsible for patient care, making it difficult for families to get answers or feel confident that their loved ones are receiving proper attention. Based on our experience, I cannot recommend this facility to anyone looking for rehabilitation care for a loved one.

I highly recommend this place. It's very clean sanitary. The nurses are very nice and friendly…read more Staff is very friendly. The activity department is very unique and amazing. Two residence. I highly recommend taking your loved one here.

Carry Care Medical Transport values working with Darlene (Social Worker) at the Santa Fe. She is…read moreattentive, communicates clearly, and keeps coordination running smoothly. We appreciate her reliability and professionalism.

Stunned at the disregard for patient safety. I would not send my parents to this location. I work…read morein patient transport and although I can look past the rude interactions with certain staff members, I'm in awe of the sketchy circumstances they create in order to push out patients to where they insist on transporting; regardless of patients' wellbeing. It's been too many times that I've encountered this to not speak up and warn potential families.

When looking into any facility that is portraying the service of care always look at the most…read moreminute things like, is the floor dirty, are there stains on the walls? Etc. That said if the facility cannot keep up with those basic items of maintenance, how would you expect them to care for someone whom you Love and hold near and dear to your heart. Upon review I've come to know that this place provides sincere care and what that means is the "certified nurse assistants" whom hustle and bustle up and down those halls to answer call lights, feed, change, read to their patients and so much more is what makes this facility worth writing about. It's not the registered nurses, or the dietician's or the LVN's those people you'll find sitting behind a desk somewhere hiding out I can only imagine because their lazy. The CNA's are what make Royal Crest the best! Get to know them for they will be the ones whom are providing that 24-hour around the clock care that will be issued to your loved ones they are the unspoken of heros in this place so before committing always do your due diligence and check this place out.

Never in my life would I think to give any nursing facility over a 3 star rating. I'm sure you know…read morewhat I'm talking about... most places are old, neglectful, dirty, and chaotic/depressing. I am delightfully and surprisingly impressed with Ramona Nursing & Rehab. It is such a relief to know my father is with trusted and caring professionals. Almost everyone, even people in different stations, know my father by name. They staff will smile, greet you, and tend to your request quickly. They have a great team of healers including PT, OT, Speech therapy. And the administration is friendly as well. They are proactive and patient. The facility is clean and organized. Though the building is old and dated, you can see the effort they put in to keep it as comfortable as possible. Parking lot is always full weekdays. Weekends are much better, less staff at the facility, so more time for visitations.

They refuse to allow patients to use the bathroom because of their safety, and instead insist on…read moreusing diapers. they claim the patient might fall! Patients are there to recover and regain their mobility, right? But they would rather keep them confined to their beds or wheelchairs. Any questions are met with the same frustrating response of "I don't know." Our loved one left the facility after 6 weeks and still unable to walk independently. Yet, after only 2 weeks at home with minimal physical therapy, ( 3 times a week) he is now walking without any assistance. Stay away from this facility!

The service is excellent Everybody is very friendly…read more Nice and clean the whole place I am very satisfied I will recommend others people for this convalescence when they are needed.

I want to take the time to acknowledge specifically the PT team and the nurse Erica to recognize…read moretheir care in excellence! My father is not mobile or able to speak, making it especially challenging for staff to identify his needs. Nonetheless, I witnessed Erica take the time to address every need till he was comfortable. One can only imagine how difficult it must be not to be able to communicate with my father while tending to his needs. The PT team works excellently with my father's rehab, and honestly, without their dedication to my father's mobility, he would not have the quality of life he has right now, which is eons more than what it was at the start. Erica, you have no idea how much relief it is for me to know that someone as kind and patient as you helped my dad! I truly hope your work does not go unnoticed. Because you are the poster child of what every nurse should strive to be like: compassionate, empathetic, kind, and patient! Thank you to Del Mar Convalescent!

Sunset Manor is a wonderful facility. My first nursing home experience was exceptional. Ms…read more Jennifer from the therapy department I want to thank you and your team for accomplishment of my progress. Friendly, courteous, respectful, and listen to our bodies. I'm so happy I was sent here to Sunset Manor. I'm going to miss you all, BUT glad to go home. Sincerely GOD GOTS YOU!! Hebrews 13:5

We were very happy with the care my mother received during her stay here after leaving the…read morehospital. The staff were kind, friendly, and always approachable. It was easy to communicate with them, and they were responsive whenever we had questions or needed assistance. Knowing that my mother was in a place where the staff genuinely cared about her gave our family peace of mind. We are very grateful to everyone who helped take care of her.