For customer service was top-notch! The room was clean, the beds comfortable, the pillows amazing,…read moreand the AC cold. The breakfast buffet was absolutely amazing!!! Delicious food!! We took a swim and the water was extremely refreshing. Location is close to everything you could want. Highly recommend!! Wish American hotels had the same customer service, quality and value as here. They could learn a lesson or two. lol

During my recent trip to Manila, I stayed at Savoy during the last part of my journey. My father…read morewas traveling from Bangar, La Union (a 5-hour drive to Manila), and as we had a flight back to Los Angeles, I opted to give this hotel a try due to its reasonable price and 4-star rating. Upon arrival at 4pm, check-in was swift with excellent customer service. I was pleasantly surprised by being upgraded to a deluxe room, 6023, offering additional space and a window behind the TV. However, I did notice that the A/C vent was not very clean, which I didn't think would be an issue. It was also odd that the room seemed to be automatically on, with a key card already inserted? Unfortunately, after visiting the extremely dirty 11th-floor smoking room only a handful of times I was there, I returned to the states and was diagnosed with bronchitis, making it a terrible experience. I recommend the hotel to pay more attention to cleaning their vents and improving ventilation in the tooms and smoking areas. Despite these issues, the hotel had good amenities, with a nice gym (although it was uncomfortably hot on the second day) and a pool that was warmer later in the day. The pool menu was average; I should have probably chosen a burger over the Banh Mi I ordered. The sandwich needed a lot of improvement. The steam room and sauna worked once during my 3-night, 4-day stay. Real estate agents were persistent near the elevator, and I even had a couple of close calls getting stuck in it. The housekeeping staff was friendly, and Mark, who brought ice promptly every night upon request, deserved a tip (even small tips like 50-100php were appreciated). We added the breakfast buffet for $4 per person per day, which was worth it. However, there was a discrepancy in the breakfast charges, my cousins suprised me and booked a couple of rooms; I was told breakfast buffet would be 390php instead was charged 950php. Despite my overall rating of 4 stars, the experience felt more like a 3.5 out of 5. I would still recommend this hotel, but guests should be vigilant about cleanliness issues. I regret not addressing the A/C vent problem and requesting a room change during my stay.

That second encounter on this high end place that exceeds expectations- , never ceases to amaze…read moreme...keep it up and congrats to your 2026 recognition... Your staff will always be the one that speaks for its success, ask your boss/es for some raise and bonuses

Beautiful property with views overlooking Manila Bay. Security was tight as they checked incoming…read morevehicles at the gate before allowing them to drop guests off at the front entrance. Once we were dropped off we had to take an elevator to the 3rd floor to check in. The host stationed near the elevator and check-in line was friendly. I chatted with him for a little bit and he answered my questions. The front desk staff were kind too. It seemed like a pretty popular hotel with international travelers. While I waited in line I overheard different languages while they walked by. The room was spacious and clean. We had a nice view of Manila Bay and the promenade. The bathroom had a rainfall shower and they offered the usual toiletries on the sink counter. The view was pretty at night as the seaside promenade was lit up. The room service Halo-Halo was good. It was a pretty big portion size so my fam and I were able to share it. It was a nice treat after a busy day. The room was pretty quiet. If we had neighbors we didn't hear them. The pool area was nicely designed and beautifully landscaped. The staff working there were friendly. I liked that there was artwork spread throughout the resort so there was always something interesting to look at. The different artwork stopped me in my tracks a couple of times. We dined at one of their restaurants, Brasserie on 3, and we showed up for their breakfast buffet. I still think Medley Buffet at Okada is better in food and service but Brasserie was still pretty good. The hotel has a pretty large layout so it can take some time to get to the Mall of Asia but it was still very convenient. I liked that this property is connected to the mall via a pedestrian bridge. It was definitely one of the better hotels I stayed at while on vacation. I would stay here again.

My "Yelp Thank You Thursday"…read more I traveled to the NCR for some reason and I am tired from the long bus ride. It is 12ish so I am aware that I can't check in yet. But I let the receptionist know that I have arrived and I have a reservation for the night. The receptionist let me put my info, then advised me to sit and wait. After like maybe 15 minutes, my name is called and I was told that my room is ready. Wow!! I wanted to jump for joy. They let me checked in early (normally 2pm). An employee showed me my room, gave a brief explanation and left me to rest. The room is decent. A/C works well but it's making a noise. It's the shower that I love. Good water pressure. Just the down side - no shower curtain to separate the shower and toilet, so the whole bathroom is wet. Overall it was a good experience. I wouldn't mind staying here again. Recommended. * Express check in * Free WiFi * They have walk in rates by the hour. * Limited TV channels though.

This modern reasonably priced, some say cheap, hotel is perfect for students, travelers who want a…read morebare bones, clean and modern hotel and don't want to pay over $75 for a bed overnight. It's packed with traveling Japanese, Euros and Australians in the city to party. More than sufficient for an overnight stay. I am writing a blog for great and reasonable travel in Southeast Asia and this Thai based company, is expanding in the Japan, Malaysia,Thailand and now the Philippines markets is one of the leading contenders in reasonable housing. The other value-added service here is the car pickup from MNL to this hotel. Its the cheapest around about 1100 Phil. pesos round trip (about $22). A person shows up at the airport by baggage claim with your name on a sign, just like a regular limo service. The car is an economy car unless you want to limo. That costs more of course.You can book through the travel desk at this hotel (a 3rd party company) to the right of the checkin desk. Or email the hotel ahead of time. It takes about 24 hours to confirm your airport pick up. Verdict: Enjoyed it for an overnight stay. Will use again if i come in on a late night flight and leaving the next morning. Visits: 1 Tip: Do not stay here if you expect 4-5 star hotel services. But come here if you want to save beaucoup $$ because the rate is incredibly fair. There is a Family Mart and 2 other convenience stores. There are no phones in the room. Think of this room as airport lodging while in transit nothing more.

Small, clean room. No phones inside the room. No tissues, hand towels, iron. Thin wall you can hear…read morethe noise outside clearly. I will not stay in this hotel again. Only good thing, is the location.

Great place to stay. Very close From terminal 4. All worker…read moreare very nice, we like it because it is clean, nice property, it has a nice restaurant and bar with great Filippino Confort food and American comfort food as well. The room has all you need, it's very clean and comfortable. Only bad thing for me is you hear all day announcements from Airport, this hotel is part of the airport that's why. Not a big deal tho. If you are in a different terminal The taxi will charge you from $150 to $200 pesos it's about $4 dollars. Not bad.

Stayed four nights no cleaner for whole stay ie no clean towel etc. basic breakfast set menu any…read moreslight deviation off it your charged! . Room had no complementary water when i arrived and no tv remote control apart from this it was quite adequate.

Stayed here back in Feb. 2022 and we liked it then so we decided to stay again for our Philippines…read moretrip. This time we stayed 2 nights before we had to catch another flight, we stayed at the older tower which was a bummer since we loved the newer tower last time. Staff was still the same, friendly and helpful like last time. We had clothes laundered and was delivered same day. We also tried the room service which was delivered within 40 minutes I think. The older tower has older plugs so be aware of that, I did borrow a transformer/converter for my hair straightener which worked perfectly. Overall, would stay again but I would probably request to be in the newer tower.

This Hotel was beautiful and smelled so good. As part of the Newport Worlds Resort it had…read moreeverything. A casino, multiple pools, endless restaurant options, a shopping mall and even a movie theatre. It is conveniently located near the airport. Staff and service was first class.

We stayed here for 1 night to be near the airport and Ayala mall. Just be aware that you cannot…read morebring in outside food. There were X-ray machines at the front entrance and at the rear casino entrance. They do provide you with a few complimentary snacks and beverages in your room. The hotel is part of a resort complex, City of Dreams, with a casino and a shopping mall. The mall is so small with only a handful of shops and restaurants. The pool and garden area is huge. It is shared with the other two hotels. Nobu Restaurant can be accessed on the same level. The problem was there were no actual seating in the garden area, only in the pool and outdoor restaurant. Our main problem was our room was too dimly lit. It was very hard to see inside our luggages. The shower stall had no door. At least, the bathroom was well lit. The two elevators were quite busy at times. That is probably why there were benches in front or near elevators at certain levels. At least we have tried this place, we have to find a different place for next time.

Great location and offers wonderful amenities to their guest such as casino, pool, restaurants,…read moreshopping .

I checked in 10/20/25 and my girlfriend and I walked in the room (a dump) and immediately walked…read moreback to the front desk and asked for my money back these dishonest pepole refused. Took us upstairs to another room and left that one too, the air conditioning barely worked. I was pissed and told the desk they are crooks and this hotel is a dump. Very noisey place with airplanes and cars. So we went to the Sheriton

We had one of those short nights here. Our flight came in from Japan around 1030pm. After…read moreimmigration, customs and retrieving checked luggage, it was already around 11:30pm. We were in need of a proper bed and a proper shower. The hotel information counter said that these guys were the last affordable hotel that's at striking distance from the airport. At around $80 american isn't bad, for a comfy bed, with airconditioning, hot shower, and a quick nap time til 0430,, why not? A little bit of refreshing goes a very very long way and it's definitely good for the traveling spirit. Specially when you have another flight at 0810. An airconditioned shuttle to and from the hotel is provided and is complementary. The spacious Suzuki people carrier came to pick us up that night. The driver greeted us warmly and even helped us with our bags. Upon arrival to the hotel, two bell employees helped unload the van and helped us carry our bags up 2 flights of stairs and escorted us to our room. The rooms had two beds (one single, one full), air-conditioning unit, a fridge, two chairs and a little table and a window. It also has a bathroom with hot shower, a toilet, and a sink with a mirror. This hotel is hella complete as far as I'm concerned. If you're looking for a posh place to stay, then I suggest you shell out posh hotel money. Other than that this place is all I need and plenty more. I had a great short night stay here. Thank you very much Siayan Hotel for a quick night stay. I'll probably see you again next time.

From Mon, 1.5 to Wed, 1.7, we checked into this hotel. Booked it with our Hilton Honors points…read more I've stayed in plenty of Hilton branded hotels and this was a fancy one to us. We chose this hotel as it was close to the airport plus the Mall of Asia. Amenities were great! Reason for the 4 stars were the buttons to turn on and off the lights were confusing plus I wish our bathroom door could be lockable. We love that McDonald's and 7-Eleven were just next door so it was convenient for quick snacks. When we come back to the Philippines l, would stay in here again and check out the nearby restaurants and Newport Mall. Great customer service at the hotel!

We love this hotel , may not be the best hotel but it's clean, convenient , close to the airport,…read moreit's right next door to McDonald's ,7/11 and next door to two casinos lol ! Breakfast buffet at their Kusina restaurant is a hit also .

Exceptional front desk staff! Actually all the staff we came across were always to friendly and…read morerespectful! They were attentive and you can tell they were always ready to assist. A totally different experience from what we experience in the US. Also, worth mentioning that they had a great valet staff. Facility was well maintained and our rooms were super clean!

Review based on the room…read more Very clean and beautiful modern design. We had a 4 month old baby and had no issues to get a crib. Incredibly strong AC kept the room cold all night. Complimentary bottles of water and sodas in the fridge. Room service took about 30-40 minutes considering we ordered at 950 at night. I believe the kitchen is open 24 hours but the item availability changes late into the night Express check out allows you to simply drop off your key card in the deposit box at the front desk. C Only qualm i have of the room was that the hot water doesn't get very hot in temperature despite being set to the hottest setting. Will it stop me from coming back? Undoubtedly no because Hyatt always seems to deliver and the temperature of the water was tolerable for our 1 night stay.