Not sure if anyone ever likes to go bra shopping. It's a dreaded experience every time. I had to ask for a staff member to let me in the changing room. Their size options are hit or miss: Who doesn't like a little play means look up there. I was able to find two eventually in my size. There is less thick wires underneath, which is better and more comfortable. Two bras die just under $100, about normal here. read more

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The lady who wears the glasses on her head (looks like a manager or something) is not professional at all. She was yelling at her employees infront of us and made us uncomfortable. Just nagging at the employees. She also laughed at us when we walked in, just rude and an overall bad experience. All my friends felt the same and we left. Be better.. read more

I just got done watching the latest episode of Victora The Explorer, so now it's time to write another review. Victoria's Secret was not that maggots lived in her big white head of hair. That was Queen Elizabeth. Get it right. Big flagship store right on the corner of one of the intersections in the biggest mall in America but it's not as enormous as some of the stores in New York city, so when they say Flagship I think they just mean it's kind of an important store. Or maybe it means that when guys walk in here, they look like they have a flagpole in their... shopping bags. They tend to have quite a lot of sale items which is good because they need to because they get very busy, and charge a ton of money. One of the busiest stores that I've been in for sure. I actually found a pair of very sexy ripped shiny pants that Barbie loves so I got them for her. I'll definitely be coming back to the store again with her next time we are in Minneapolis. It's a little bit of a zoo but it's sexy and they have good stuff on sale. Employees couldn't really help me out because it was just too busy. Bae says: VS stands for Very Sexy, obviously! VS has great collections, like Pink and VSX and beauty. The Pink clothes are super cute. VSX has really stylish durable workout leggings and tops. VS makes awesome body sprays and lip glosses and bags. My favorite is their free tote bags. I always find something nice here. Located in Bloomington. I must be a flower because I've done a Ton of Blooming lately. read more

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I walked into the store a few minutes before they closed. The employee was watching me as she wanted to close the gates. She asked me if I was going to purchase anything in particular because they were closing in two minutes. I told her , yes I was going to get a pair of underwear and would be really quick. Then she decided that, no, she wasn't going to let me do that and said I had to leave the store. Even though I was there before they closed. They proceeded to send all the employees to hang up and ask me to leave. It was the worst I have been treated in my life in a retail situation. read more

Very helpful and genuinely friendly staff at this Victoria's Secret. The fitting room attendant was lovely as was the sales girl helping explain the yoga pant and sport bra deal. The best part of this place was the music playing. Great music, I asked my niece to sound hound a bunch of songs. I don't care for any of their actual products lingerie wise- the bras are super uncomfortable and ridiculously priced, but my nieces like the store and the people working here were great. I'd sit in there just to listen to the music playing. Hands down the best location with the nicest and most helpful staff. read more

I've been to plenty of Victoria Secrets and this was the most organized and friendliest to me. I worked with a younger girl named angie and she by far was most friendly person in MoA and I literally spent from 10AM to 6PM there. I give 5 stars because of her! Also the store had a lot less then I expected but was still very clean and organized, it was easier to find things and quick to check out. can the employees from this one come work my Texas locations.... because I swear it would help these locations out ‍ great job y'all! ;) read more

I recently visited Victoria's Secret at mall of America and saw a bra a really liked. I searched for my size but has troubles because the sizes were mixed up in the drawers. I thought someone in customer service would be able to help me find my size quickly and more efficiently. The first rep I asked told me that no one could help me because the reps were all busy at the registers. I insisted on getting help because I made a trip to the mall specifically to get this bra. The rep then used her walkie-talkie to call for someone to help me because she was the only one on the floor. While waiting, I explained to her that I tried looking but had trouble because the surplus drawers of bras weren't organized by sizes; I noticed that several drawers had the wrong sizes. A manager named Monae came to the front of the store. Without greeting me, she said "we don't have your size (36c). I responded by asking how she could be sure without checking her inventory, especially since the bras were mixed up? Monae quickly became frustrated and said with an almost annoyed attitude that we can go check the drawer with the size I'm looking for, if my size is not in there, then it means that they don't have it! Monae's tone was so demeaning, I refused to follow her. I was very disappointed with my interaction with her. She came back up to the store and asked why I didn't follow her. I explained to her that I didn't like her tone and that I felt disrespected by the manner in which she spoke to me. She casually shrugged her shoulders and smirked, as if my feedback to her was non-sense. I asked another clerk for upper manager's info and was given a customer service number. I called, filed a complaint and requested that upper management calls me back. Here is my case number (1316977). I took this time to write all of this to reiterate my frustration. I'll be waiting to for a follow up. Ps. I ended up buying something anyway read more

Victoria's Secret - Lingerie Near Me - Bloomington, Minnesota

The young sales women at the Mall of America location are a bunch of clowns! Thanks to the way my 15 year old daughter was mistreated by these morons, I don't think my daughter will ever set foot in another Victoria's Secret. Good one for totally screwing up, ladies! The bad attitudes, the lack of training, and the snobbery are ridiculous. I accompanied my wife and my daughter to the store. My 15 year old now has her first job and she wanted to buy a specific fragrance with her own money. The bottle was around 58 bucks. BTW, it takes her almost 10 hours of work to pay for this with her own money. 1) My daughter asked the first sales lady (we'll call her "Miss Passive Aggressive") if they had the same perfume in a roller, which only costs around 18 bucks. Miss PA said, "Oh, I'm SOOO sorry, we don't have that fragrance in a roller". And again, "I'm SOOORRRYYY". Miss PA wasn't really sorry. She was a jerk. 2) My wife told my daughter not to trust sales people and that she should look for herself. Sure enough, they had tons of that fragrance in a roller format in the roller section. 3) My daughter was thrilled (but now irritated by Miss Passive Aggressive). She went to the checkout and encountered "Miss Needs Training Idiot" at the register. Miss NTI pointed out a sign at the register showing that rollers were on sale for only 10 bucks! My daughter was thrilled. She went back to the rollers and picked out 2 more. Now she had 3 rollers. 4) My daughter went to another register and encountered another lady, a young Asian-America woman, we'll call her "Miss Aggressive Condescending Rude". She was in the midst of giving the women in front of my daughter a tongue lashing about something stupid with a receipt. 5) Miss Aggressive Condescending Rude told my daughter that only certain rollers were on sale and none of the items that my daughter picked were included. She was rude and put my daughter down loudly in front of other customers and workers. Miss ACR treated my daughter like she was a peasant, with no money to buy anything. And at this point, my wife was so angry, I thought her head was going to blow off. I'm sorry, I didn't get anyone's name. But I suspect that it doesn't matter and that the rot in the corporate culture of this staff is deep and pervasive and probably includes the whole bunch of them. The staff at this location need some serious training and intervention. Probably, several of them need to move on to other jobs. And the manager should be terminated for letting employees carry on like this. If he or she doesn't know about it, she should. Wake up, Victoria's Secret! This is not the way to treat customers or to represent your company, the Mall of America, or Minnesota. -Daddy Maxx Retro read more

Definitely one of the most odd and rude interactions I've ever had at a VS location, when I walked up to the counter the girl gave me the most aggressive monotone voice and said "is this it?", after kindly saying yes she just starts stretching in front of me and complaining about her job saying "god I can't wait to leave" keep in mind, me, a customer is 3 ft away from her trying to check out. After the whole transaction and everything I reach out my hand to grab the bag and she throws it at me. I was only ever kind and respectful so what has customer service turned into?? read more

I was quite happy with my visit here. I bought a few items and had a coupon for a free pair of undies. So of the 5 things I purchased I only had to pay tax on one item. A hair product. No tax on clothing at all. Which is awesome in every way. The girl at the counter was so nice. I actually think she was the manger. I had an item that I had bought from Penny's that still had the sensor tag on it. I had my receipt for it , but I did not want to go all the way to Penny's for them to take it off. She had the same sensor remover and she took it off for me. It saved me sooo much time. Nice store, well organized and clean. read more

I had the worse experience at the mall of America today! I went to victoria secret in the second floor. of the mall of America because of wanted to buy a couple of bras. the lady the works there that looks Mexican was extremely rude. she accused me of yelling at her. & stead of helping me she started saying she didn't like me yelling at her & all that when I felt like I did not yell at her it all. I was just exited & the music was super loud. but I didn't end up buying anything. because she acted all weird about it! & made me feel emotional & I didn't feel welcome in the store it all. she is not a good employee. & instead of taking my money she lose me us a customer.10/04/18 read more

Zero stars if I could. They will upsell products near the register, but then won't put it in the bag. If you complain, well that's where they gotcha because they also don't provide a receipt. Fraudsters. read more

I went in today to try on some lingerie for an upcoming anniversary. I went to VS on the top floor next to Macy's/Sephora. I was first helped by Maria, who was apparently new and wasn't that great, but she was very nice. The majority of the time, Kat helped me and she was wonderful. She was very helpful and sweet. I had a specific type of lingerie in mind and they brought whatever they could find for me to try on. However, the downside of my first lingerie buying experience was that they kept bringing clothing that I specifically said I wasn't interested in. I'm guessing that they didn't have a wide variety of the type that I wanted (very tight and provocative, no baby doll dresses), so they brought just anything which kind of irritated me and wasted my time. Overall, the I would say the choices weren't that great but the staff was very kind. read more

Victoria's Secret on the 2nd floor has the best staff. Olga helped both my mom and me in the fitting room and was very knowledgeable. Dacia at the checkout was great too! Best customer service in a VS ever! Amazing job ladies! read more

Amazing service!!! Jo was the most helpful person ever!! Extremely knowledgeable about fit and comfort!! Would highly recommend getting a fitting and bra lesson from her!! read more

Went in to buy panties. I couldn't find anyone to help answer a question for me. When I finally found someone they weren't able to answer my questions. Maybe they just need a little more staffing during the holidays. The woman at the register was friendly though and I love their products. There were some good deals on panties 50% off and on their perfumes and lotions. read more

Fun place to shop for the wife. Somehow, the stock in MSP is far less "sexy" and enticing as on the West Coast. Guess Minnesota women prefer warmth to sexy under things. Still, good selection and friendly customer service. read more

I go here for all my bras because they fit well and are cute.... But I HATE,HATE, HATE shopping here. I literally was asked by 4 different sales people if I need help in a period of just a few minutes. One sales person stopped me to tell me about deals, which took another few minutes. I spent more time dodging sales people than I did actually shopping. And I do not recommend trying things on....again, about 3 sales people were in the dressing room, making trying things on quite awkward...especially with their constant questions about getting a bra fitting. I will be doing future shopping online. read more

Went in looking for Yoga pants. Store was a disaster. Couldn't find what I was looking for. Couldn't find anyone working until I decided to leave. The two associates were to busy trash talking men to help anyone out so I just left. Very disappointed. read more