I seriously love this place. I haven't visited any other locations (yet) but I appreciate the…read morepeople who sell their clothes here bc I can always find so many cute outfits that are great quality. Also the girls who work here are so nice! I've never felt like I am an inconvenience.. they're very helpful and have great attitudes. I won a drawing a couple months back, too! I had forgotten that I entered into the drawing but got a call that I got $10 store credit. Last but not least.... The clothes are clean and either smell neutral or have a fresh fragrance. They don't have that old musty smell you get from other resell shops. I don't know about y'all but that is such a BIG positive for me.

I asked the lady ringing up my purchase if there was a place I could see the items as they were…read morerung up. She said no. I paid for my purchase and noticed once I was given the receipt that one of the items was not 60%. I told her I didn't want them. If I had been able to view things as they were rung up, this wouldn't have happened. She then tells me that she can only give me a store credit. I just paid for them, I said. She said there was nothing that she could do. We bought a lot of items. Then she tells me that they are a no-bag store. So we had to manage carrying all of our items out to the car. I know none of these things are her fault. This is how the store has set itself up. This was not good customer service, as basically, I was told tough cookies. I gave the credit to my daughter, as I will not be returning.

I had an amazing experience at this location yesterday! I'm a member and have never shopped in a…read morephysical store. Came in to get my husband some joggers and other gear and Marisol and team were super helpful. She reminded me of the member promotion and made sure we had everything we needed. I will definitely return! They have a great selection and it's great try some of the things on I've been eyeing online.

This store is absolutely terrible. It's so bad that if I want to shop this brand, I actually do the…read moredrive to Southlake ever since they put Stacy as the manager here the whole vibe has changed and she's just completely rude to every single person that walks in the door. Legacy west is such a beautiful area. It's very odd that they would allow such a rude manager to run this location. I did a return five weeks ago called Fabletics to ask where my return money was since it still hadn't been refunded to my card and they said they had no knowledge to my return thank goodness I kept the receipt from the return.

Absolutely beautiful location and fantastic customer service. This has to be one of the largest…read moreLululemon I've ever been into in my life. It's so well organized, and the team is fantastic.

Kristina is the most helpful employee ever. She went out of her way to help me and my friend out…read more She made my experience 10 times better!!

Chrissy was AMAZING!! My friend and I came in last week to make hats, and she was seriously SO…read moreSWEET and helpful to both of us throughout the whole process. I made a black wool cowboy hat and my friend made a straw hat, and we LOVED how they turned out!! It was our first time there, and Chrissy made the whole experience so much fun and helped us create exactly what we wanted!! There's also so much more to check out while you're there: food, drinks, coffee, cute jewelry and clothes. The whole store is just SOOOO cute!!! They even have trucker hats and flat brim hats if you don't want to make a cowboy hat. We had the best time and I already want to go back. Thank you, Chrissy!!

My mom and I made a visit to personalize our hats at the hat bar. The staff was beyond friendly and…read moreasked us innumerable times if we needed help. They offered inspo books, their recommendations, and let us play around with all of the different options in styling. We didn't make a reservation but just came in with our own hats- if you bring your own in there's a styling fee of $25. We picked out all of our goodies and Lakin took care to style it on our hats and make it perfect. We had so much fun! It's definitely pricier than crafting yourself at home, but it's so fun to see everything in one space and have some pros help you out. Definitely would recommend for a girls day!

I am not the target demographic for this store by any means. On my first visit, I came in with the…read moregrandkids to look for some specific items. They like the murder drone items. There is a big selection of what I would call "gothic" clothing and accessories. I signed up for their rewards program and later was sent a $10 coupon via email to use on my next visit. I was especially blown away by their customer service. On my second trip in, I asked for help finding a couple of items on my granddaughter's birthday wish list. Since I'm not familiar with this merchandise, and she was not with me, I asked Juan for help. He was so kind! He even went into the back to check if possibly they had one in the back. Then he carefully applied my coupon to my order as well as their standard "buy one, get 30% off a second item". Both visits I have been impressed by their friendly customer service. They might have extra makeup or piercings, but they are really kind and I appreciated their help on both visits.

I've always loved coming to this place, as it is such a welcoming atmosphere. I wanted to write a…read morereview this time, however to call out a certain employee who was outstanding. Her name is Kayla. I went from simply browsing, with no intention at all to purchase anything, to walking out with three items that I'm incredibly happy with. Her costumer service worked. Rather than being pushy, she simply asked about what I liked and offered to let me see items that might interest me. She added no pressure whatsoever, and made me feel excited about the items I was going to get. Hot Topic always has something for everyone, with great deals every time you walk in, and their staff is always great, but Kayla was really something today!

I love this location!!! The staff is very friendly, and the store is very clean and organized. The…read moreparaffin lotion is the best!! They had a special price of $3.00 today. I bought several but should have purchased all of them!

Staff here is always really friendly. There was a lady named Marsha and she was just the sweetest…read more She'd always ask you if you were finding everything alright and would provide her recommendations if you needed them. Because of Covid, they are limiting customers to 24 at a time so if you're going for a sale, you may need to wait outside.

I thought that the sales were great. And the service was even better. You have to go in a the right…read moretime to get a great selection. But the Spring dresses were great.

Y'all! I had the very best experience here. These women that work here make sure you get the very…read morebest treatment. I was very shy going in, but I needed a bra. Elizabeth helped me right away she guided me to size my self and the expert Maggie her self helped as well. This girls truly are so kind hearted and judgment free. They made the whole experience so comfortable for someone who so shy. The store was very well managed, and clean and very presentable! They made sure I walked out with confidence and the item I can trust. This is a MUST to shop at! For all my big chested sisters! You can even schedule a style private session that's dedicated just for you, for FREE! All the girls are so kind! Anyone of them are happy to help! This is a MUST stop destination!

Came in looking for a pair of boots and had a great experience. A couple different employees…read morechecked in throughout the store, which was super nice! I'd recommend this spot if you're looking for some simple boots, I would just do a bit of research ahead of time so you know what you're looking for ahead of time cause there's quite a bit of options here!

Fernanda needs some SERIOUS work on her folding - literally bundles the shirt together and places…read moreit in the bag like that is supposed to be neat...