I am leery about who does ANYTHING to my trucks. Getting older with health issues has hindered my…read moreability to do most of the repairs myself. After working for an auto tire and repair shop, I knew what I wanted when I looked to review after review to find a reliable and honest repair shop. Mavis turned out to fit the bill. Ordering tires and setting an appointment all online made my life much easier. I have been treated with respect, updated regularly on the progress of repairs, given honest repair estimates, and downright great service. The manager was accessible and respectful. I am a repeat customer having placed major engine repairs in their competent hands. Thank you Mavis Tire for restoring my faith in repair shops. See you again soon.

pretty much another scam shop. I've been to other Mavis locations that weren't so bad, but this one…read morein Chambersburg takes the cake. Will straight up tell you they (Mavis) will put on dangerous parts knowing you will be back for the upsell. Both guys claimed to be the manager and neither were very pleasant to work with. their attitude and the conduct of garage personnel made it easy for me to take my vehicle back from them and to a place more competent. Pretty much any place will provide better value, quality, and service than this place. Buyer beware. if money is tight, and you want quality parts and service...go anywhere else.

This is my car that my insurance totaled out after me having it less than a month. It was sent to…read morethem for inspection and yeah not a happy customer!!

This is my go to place for tire maintenance and oil changes. The staff is always helpful and there…read moreis very little wait time with my appointments. I bought my tires from them and would recommend them highly.

Me and my poor 2001 Subaru Outback limped into Dave's on a Saturday at 1:45, right before closing…read more I was driving from Pittsburgh to DC and after getting gas, the car refused to start. The mechanic sorted out my problem quickly and took the time to educate me on what happened, then checked with me on what he wanted to do and what it would cost. At that point I would have paid $$$ to not be stuck in Hagerstown for the weekend (sorry Hagerstown), but he in no way took advantage of my stuck situation. He got the orders in for all the parts right before the shops closed and the receptionist even went out and picked up the parts from the stores where the delivery people had already left for the day. I was back on the road in under and hour and my car is running great. This business is family owned and they really do treat you like family. I highly recommend Dave's to anyone, especially people stuck with car trouble on 70!

They are a great bunch of guys. Customer service is top tier. That's what I like most and they're…read morevery honest.

I went to Keplinger's for 3:30 appointment to get my car inspected. They told me it would be about…read morean hour and we agreed that I would wait. I ended up arriving a little bit early, like around 3:15 ... They took me right away and the staff was so very nice! I will certainly keep them in mind when something goes wrong with my car! Thank you Keplinger staff!

First off I don't do many reviews and when I do they tend to be good. My goal here is to merely…read moreshare my experience Fyi. For years Keplinger's was my go to repair shop. Conveniently located, very clean and impressively maintained. I'm an electronics technician by trade and do some minor maintenance and repairs on my own vehicles. I was concern with a clunking that seemed to be coming from the front passenger side when I hit a bump. When I needed other work I'd ask in a "by the way' fashion, if they would also check for the source of that noise. And every time they'd fix something for between $100-$130, but the noise would linger. I know noise problems can be tricky, so I'd give them the benefit of the doubt, thinking they'll get it the next time. Finally, after 3 or 4 years and may $700 or $800 I mentioned to the receptionist that over the years they never fixed my noise problem. She conveyed it to Scott in the back and he when off. Totally offended, like I insulted his integrity. Ok, at this point I'm not sure if they'd been bilking me or maybe it was repetitive misdiagnosis or incompetence, but I knew I needed a new shop. So, I when to Sears Automotive and they found it to be a lower control arm (worn bushing). Fast-forward to my next vehicle, a couple years later, my emergency brake wasn't holding the weight of the vehicle when parked on a hill. I explained the problem to Scott and he told me that was normal. Any automotive technician knows that without the emergency brake engaged the tiny transmission pawl singularly holds a large portion of the weight of the vehicle and if it should give (which it will eventually) you're looking at big bucks in transmission repair, not to mention possibly collision damage. This time I when to Carmax, they fix it, stating it was stuck, due to stubborn rust. $61.00. We'll, that's my experience. Hope you can gleam from it.

Thank you Mark, Pat and Randy!…read more My husband and I were running behind schedule to head out of town for our first wedding anniversary. We stopped for an oil change. Fast, Friendly and Informative care car. Oil change and new filters! Btw, they pull your vehicle in..I've always had such a fear of doing that myself and driving down in the pit. 3 weeks later a transmission service on my husband's truck. Staff and management are professional, friendly and provided enough explanation and information to answer all my husbands questions. Btw, they pull your vehicle in for you..I've always had such a fear of pulling in myself and driving down in the pit. Pros: Friendly, Educated and Professional staff. Owner and Management on sight, hands on and available to customers. Fast and through service. Competitive pricing.

Since using another oil change company, I've never had a cracked lug nut. Here it happened with…read moreevery other change. I've put 250,000 miles on vehicles without a single nut cracking. Way to jack up the price?

Car was in need of a oil change and this place is about a mile from my house. Called up and…read morefriendly owner Eric told me they were very booked but could squeeze in an oil change for me, same day. So surprised, I dropped it off and they had it ready for me in a few hours. Price was much less than I was used to paying for full synthetic so I was happy. Highly recommended!

I was traveling from Solomon's Island Maryland in my RV it is a 1988 Chevy Fleetwood it was…read moresluggish going up hills, I stopped at my sister's house in Hagerstown made some phone calls to other places that work on RVs went to one place they only worked on diesel vehicles, so they refer me to complete car Care. I called complete car Care talk to Eric he told me to bring it in so I got there before he was getting ready to close and explain the situation to him, so he told me to bring it back the next day and I did first thing the next day. He took it for a test drive with me and explained everything on what it was doing and what it could be. He looked at it and found out I needed a starter and carburetor cleaned and some other things had to be done he was very thorough on what it was and what had to be done. There was some things that had to be fixed but I didn't have the time, I had to get on the road back to Pittsburgh PA. But I am thankful he got me back on the road where I can handle the hills better and make it back. If I had more time I would have let him complete everything. He is a very good mechanic. Not only that, he text me to find out if I made it back safely. Thank you very much Eric I appreciate your concern and the great work that you do. May God continue to bless you and your business. Thank you, Eleanor Sweed

Let me start with this - About 1 week ago, I left a great review for Pope on dual highway, due to…read morethem supposedly correcting an error that I had with my thermostat and engine overheating, only to find out, that not only did they not solve the issue, they were negligent and also did not tell the truth. I have put about 4K into this Chevy Cruze since November of 2025. In every instance, I spent my money with Pope. They were convenient, and so I though, did a great job. Now, to my recent chain of events - one of the last things I did was to get a new timing belt installment, along with water Pump, which was 950. I had called around, and this was one of the lower estimates, plus they were conveniently right across the street from where I lived. 2-3 weeks later, I start having issues with the Thermostat, and in this case, it was all the way to the "C" side of the thermometer gauge. At one point, the dash gave an error message stating that AC was off, due to car overheating. I thought it odd that it was all the way to the left(C), and not the right(H), which is normally more common if engine is overheating. The next day, I called and spoke with one of the lady's at the front desk, and explained the issue. She said that I could bring it in, and they would look at it, at no charge. I was very pleased with this, and trusted that they would either fix the issue, or tell me what was causing the issue. I made it completely clear that I was in no way blaming them for the current errors. Ok, so when I get my car back, one of the lady's at the front said they would bring my car out shortly, as the mechanic was still looking at it. As the mechanic came in and gave her the key to give back to me, she looked at the mechanic and said "Any leaks found?" the mechanic non verbally concurred that there were none, with a very swift head nod. I thought it was odd that he did that, but nevertheless, brushed it off. The lady at the counter explained that there were air bubbles, and that they "bled" it 3 times. As she stated 'it just needed the belch". Interesting analogy. Fast forward to this past Sunday, I am driving home from running an errand, and I notice the thermometer gauge is moving..First a little to the middle, then back to the left. I kept an eye on it. As I got closer to my residence, I am noticing it is progressively moving to the right, towards the "H" side. Ultimately, again, the "AC OFF DUE TO HIGH ENGINE TEMP". I am praying I can make it to the house. Before I know it, the thermometer gauge is all the way to the right. Now, a message stating "ENGINE IDLE DUE TO OVRHEATING ENGINE, TURN OFF ENGINE". I can hear the fan very loudly as I get onto my residence street, and I eventually am able to park the vehicle. As I get out of the car, extremely livid, Even when I turned car off and locked door, the fan was STILL loudly going. Next day, I decide I need to get my car to a different mechanic. I chose one that was not too far from pope, and probably a quarter of a mile away. I explain the issues, and drop the car off. I left it over night, as the mechanic called and said there were A LOT of things going on with the car, and they were trying to decipher the codes they were getting. Definitely not what I wanted to hear. Anyway, the next day, the mechanic INSISTED I go in to discuss everything. Turns out, there is NO COOLANT in the reservoir, I have an oil leak, need several hoses replaced, along with new reservoir tank for the coolant, have possible cylinder damage, and a bunch of other things. I told the mechanic about Pope agreeing to look at my vehicle when I had the initial issues arrive after getting the timing belt and water pump, and the mechanic then said that "If they bled the system like they stated, that would have involved checking coolant levels, and also checking for leaks. Leaks? I said "they told me there were NO LEAKS" when they bled it. The mechanic shook his head and stated that they must have not bled it then, as that would be one of the primary things they would check for. I then stated, well "I just got a new timing belt and water pump a few weeks back". The mechanic said "that does not appear to be a new water pump, unless it was already a used one, and they installed it in your vehicle". I was literally so angry that I contemplated going right over to Pope, but luckily, my better judgement kicked in, as I new that I could possible go off the rails at their location, and then cause even more issues, than what I was currently facing. All in all, there was about 6K worth of things that needed fixed. I apparently needed a new cooling system. Now, I am not naïve, as I NOW KNOW that Chevy Cruze's aren't the best when it comes to durability, but I could not understand how I was told there were no coolant leaks (at Pope), that they bled the system(Pope), and that they had installed a new water pump with my timing belt (Pope). I literally have gotten a catalytic converter, timing belt and water pump, Oxygen Sen

While traveling in 5th Wheel from So Cal to Boston, we had several flats on my 5th wheel. Got a…read moreflat in Hagerstown, Md, 8/26/24, and could not find a shop to accommodate the space to repair flat on 5th Wheel. Finally, contacted Pope Tire and they were so helpful. When other shops did not have space and refused any help outside of the bays at the shop, Pope Tire owner, Jeff, said come on down, we'll help you. He not only had the right tire to replace the flat tire, but fixed the flat tire outside the bay, with no problems and I was finally on my way again. Thank you is not enough for the treatment and care they provided to us to get us back on the road. They were more concerned about taking care of the customer than anything else. Definitely recommend them for your tire needs.

Excellent and friendly service. Had timing belt, rear struts, and new tires installed. Price was…read morefair. Well definitely be back if any other service is required.

Went really well, had my oil change here and they did a great job, amazing friendly workers and…read moregood service, definitely recommend this place if you are staying nearby