A week after spending over $1,300 on repairs and getting a full inspection giving me the all clear,…read moremy car stopped working while on the highway, they refuse to take responsibility, DO NOT USE. They even said "they see this all the time" when I called about it.

They work on my truck I took it up there to get work done on it and the engine light was off when…read moregot my truck back it was on and then may me to pay to check it out why should I pay for something I didn't do on my truck they charge me for doing it

I rarely do reviews here but felt it necessary since the service we received was above and beyond…read morewhat we ever expected! We had damages to our car from a hit-and-run (2013 Honda Civic) that were fairly minor; however it required at least two new tires. Our insurance company recommended a place to get the body work done. We would normally take it to the Honda Dealership. After the body work was completed at this place, they recommended we get new tires at Will McCarthy's. I could explain the whole saga with our insurance company but that will be a different review that will not be receiving anywhere near FIVE stars. To say the least, we only needed two new tires but due to the excellent service from the staff and especially the GM, Will, we went with getting four new tires! Will helped us with several issues that should have been caught but weren't and even made phone calls for us, as well as got us in contact with people we never would have been able to otherwise! We are so thankful for everything he did! Our car drives great and we our very happy with this experience!

I was having one of those days, the when it rains it pours kind of day, and Matt @ McCarthy Tire,…read morereally helped turn my day around. I came out from a dentist appointment on Leitersburg Pike, to a VERY flat tire. I think they call it pancake flat . lol . The road side assist guy that came to help me put the donut on, advised that a tire shop likely wouldn't plug it because the "injury spot" (a nail) was so close to the side, but he thought they should be able to do a patch from the inside but likely wouldn't' do a plug. As a woman and knowing nothing about tire repair, I was taking notes, for the common fear that as a woman or a person not knowing or seeming to know anything, I might get taken for a ride. I Yelp'ed nearby tire places, and by circumstance / situation, McCarthy was one of a few that was closest. I called to give them a heads up that I was coming, fearing an appointment may be needed and they said come on over! I drove over and my roller coaster of a bad day continued. The guy at the counter, comes out to assess my situation. He takes a look at the tire, and says he can't patch it because of where the nail went in.. I think great now I have to get at least 2 tires because they will never replace 1 (I'm familiar with these tire scenarios ) . But then he says , to my surprise and some skepticism, that he will just do one tire (what?!), um.. thank you universe, I don't have to get 2 new tires! We go inside, he checks inventory, I say I want, no I NEED the cheapest one please and a little typing later he declares he can do it all for 91 bucks. Yahoo, thank you , yes I'll take it. But no wait... damn we don't have THAT tire in stock. But we can order it and put it on tomorrow.. ugh no that won't work.. I'm in Hagerstown now and don't want to be driving all over the tri state with a donut or having to drive back into Hagerstown where I otherwise have no need to be, and adding this to my day the next day.. so I ask what's the cheapest that can be done today? Now we're at $150.. then he gets it down to $130 because I think he feels bad for me and my bad day? He takes my car into the shop and moments later comes out saying, you guessed it: you want the good news or the bad news first? And I'm thinking, seriously?! Another one of these moments! Come on!!! NO more bad news.. I say: Good news. He says: I can repair the tire after all. I leap with joy. Like literally leap from the curb I'm sitting on. Note I'm sitting on the curb outside because I want to sit outside because it was nice out; they had a very pleasant looking waiting room, I elected not to use ;) Then I ask, what's the bad news? He says I'm only gonna make $25 . And I think: 1) Holy moly this day is turning around. 2) Did he mess up the good news, bad news line? ;) 3) Where's the next curve ?! Nope, no more curve balls. He patches my tire, charges me a grand total of 25 bucks! And I promise him a review that will more than pay for the money he "lost" on me today! I'd be happy to share this story! Thank you, honest tire sales/ fixer guy Matt! You turned my whole day around when you took a second look at my flat tire and didn't elect to just take the easy, profit wheeling direction and you did me a solid. There's no doubt he could have just planted that $150 tire on my car, and sent me off. He took the extra time, to check, to do " the right thing", whatever you want to call it, and for that, he will have my loyalty and anyone who asks me about car stuff in Hagerstown, I'll send that way. Doing well by others matters and Matt @ McCarthy, who I learned recently acquired the business, totally has my vote. Your karma is coming for you buddy! ;) And my mini woe is me, bad day party turned into a: people are so good sometimes, SO good. You never know how much you can affect someone's day. Thanks Matt! ~Kym

We were traveling through Chambersburg in my motor home. I was losing air pressure in my tires…read more Just by chance I swung into this location. The cashier took me to talk to the Shop Supervisor. I explained what was going on. He said whatever it takes he can get me back on the road. So he brought me right in. I had some bad valve stems. He & his techs took great pride in their work & had me back on the road. It's not often to find a company that truly cares about their customers. One hell of 2 thumbs up to your guys!!!!

I was working today as a traveling nurse headed to see a patient and my low tire pressure light…read morecome on. As luck would have it, I was right near this service tire truck in Carlisle Pennsylvania. I immediately pulled in, Dan, the service manager, was very prompt and came out in 90° weather and checked my tire pressure. He then took my car in and found out that I had a nail in my tire. He immediately fixed it for me, and barely charged me anything. I can't tell you how much I appreciated his help and kindness. I would highly recommend. While I sat and waited for him to fix my tire, the staff was friendly and attentive.

I had a bad experience with Mr. Tire in Laurel, MD and a friend suggested Radial Tires in Silver…read moreSpring, MD to solve the problem with my new tires and the replaced tire sensors that Mr. Tire had broken during my new tire install and after several tries, suggested I take my 4Runner to a Toyota dealer. I am including a brief description of the condition of the vehicle when I arrived at Radial Tire Monday (2/16/26) at 2:00pm. The receiving manager and I discussed the tire issues and history. I told him I had a service light in the dash that was saying a tire was low on air and they were new tires (vs the previous service light for sensors not functioning). He measured the tire pressure of all the tires and they were all at different psi (33, 34, 42 and 18). My vehicle was placed in a service line and I waited in a lobby for approximately an hour. Radial tires took the low tire off the vehicle and tested it for leaks and determined the problem was that a valve stem hadn't been correctly sealed, the tires were all fine. Before leaving the work bay, I noticed the sensor light was still on, so a retest determined the driver's front sensor was going bad and it was replaced. The service manager told me Toyota and Lexus have challenging tire sensors, that they can often get one sensor working and the computer will then say another good sensor stopped working. I left Radial Tire around 4:30, problems solved and paid for one new sensor and install. I've had several people tell me Radial Tire is the BEST in this area and they will have all of my business in the future and that of anyone I know. Thank you for resolving what was a time consuming, frustrating experience!! I'm so glad my friend recommended you!!

I don't leave reviews often, but as a business owner myself, I know constructive feedback is…read morenecessary for improvement. I brought four wheels to Radial Tire to have a new set of all-seasons mounted and balanced. My car runs a staggered setup, meaning the rear wheels and tires are physically wider than the fronts. Since I maintain a small fleet of my own vehicles, I do almost all my own mechanical work, but tire mounting is one of the few things I have to outsource. Unfortunately, this experience highlighted a critical breakdown in basic quality control. I brought the wheels in loose to make the job as straightforward as possible for the shop, but they sat there for a few days before being touched. When I finally picked them up, I noticed the front tires were stretched onto the wider rear wheels, and vice versa. While the team corrected the mistake immediately once it was pointed out, this isn't just a minor technical oversight. Mismatched staggered tires can lead to a catastrophic bead failure or blowout at highway speeds. It is a severe safety hazard that could easily cause a fatal accident if it goes unnoticed before the wheels are bolted onto a vehicle. On top of the critical mounting error, the general pride in workmanship was non-existent. The wheels were handed back to me covered in caked-on mounting paste all over the outer rims without even a basic effort to wipe them down. To make matters worse, the shop also misplaced the summer tires I explicitly stated I wanted to keep. Management did the right thing by waiving the mounting and balancing fee, but at the end of the day, I am still short a set of my own property. I understand that mistakes happen, but a triple failure of safety verification, basic cleanliness, and property management means I can't risk bringing my vehicles back here, nor can I recommend them to any of the local car groups I'm a part of.

Brought my car to Byers Tires to try and correct issues from work done at another shop. Even though…read morethis turned out to be a complicated scenario, their team handled it with professionalism and honesty. They made several attempts to diagnose and resolve the issue, and when it became clear it was beyond their scope, they refunded me without any hassle. That level of integrity is rare in this industry. I trust and respect them for how they handled the situation from start to finish.

Very friendly and fast customer service. The waiting area is extremely clean. My brother in law…read more also got tires too and was very impressed

We were on the road headed from up north to Nashville in our RV and had an emergency problem with…read moreour tires (caused by another company's non-alignment). They fit us in and promptly did a great job on replacing our two front tires in a hurry and got us back on the road. Much appreciated and grateful. Everyone there was super professional and helpful. Can't be more thankful or recommend them enough!

My low tire pressure light came on and I thought it was just from cold weather. The next day my…read moreco-worker spotted a hex-head screw in my front driver side tire when parking next to me. I went over to Rice Tire on my lunch break and was so happy with the service. My car was done in 45 minutes. I still had time to get food! The price was very fair, which is a big deal when you're struck with unexpected issues like this. Plus the guys working were all very friendly.

I had a tire that was losing air and took it to Eddie's to see what could be done. They pulled the…read morewheel off the car, found the leak, and patched it all withing about 15 minutes for $30. I was impressed with the friendliness and speed of service. I'll definitely recommend them to others, as well as go back there for all of my tire needs.

Eddie's Tire Service is a great little tire shop run by a group of friendly and knowledgeable…read morepeople who will treat you like family. I was kindly gifted a set of four new tires for Christmas. I stopped by this morning to get them installed. The office manager knew exactly who I was and had the tires already stacked and ready to go. I pulled my car into the garage and they were installed within 30 minutes. Fast, friendly, and efficient service here!!