Customer service is top notch…read more Their work on all my vehicles had been great. Never any issues. If I have questions, they're always good and answering them timely. I really like their text message and phone notifications along with a vehicle report that you can click onto the internet via the text message. They do a thorough job and you know exactly where your vehicle stands in terms of maintenance and what needs to be done. They don't push you into buying a service or an extra service... they advise you on how to save money and if a certain item can wait until next time to be worked in with an oil change, etc. The price is reasonable. The waiting area is clean. If they're booked, they often give you the option to drop your car off and they'll squeeze it in throughout the day. I have been able to use a loaner car one time. (You'll need to schedule this about a week in advance) Overall, one of the best places(probably the best)I've had my vehicles serviced in 20 years!

First time at TGK. 4 tires, mounted, balanced and alignment. Work done in a timely manner. There…read morewas an issue with the alignment and they immediately took it back and fixed it. Other than the inconvenience, I will definitely try them again.

Had the oil changed and tire rotation on my 2025 Mazda CX5 The other day. Came in and waited about…read morean hour for the service to be done. Reasonable price and done in the promised 1 hour time quoted. I will contiue to get my maitenace done at HTK in Hugo. Great staff and fair pricing

Twice now I have had issues with my vehicle after it's been to TGK…read more I got a simple oil change, but whoever worked on my car did not put the plug in correctly and my car is now leaking oil badly. The first time I had an issue one of the employees put my tire on incorrectly causing it to get a leak. I used to recommend this store, but never again after this.

I went in for the $49.99 oil change. Presented them the coupon and was immediately told my final…read morecost would be $79.99 plus tax. I again informed them I had a coupon and was then told it's $80+ dollars because my Jeep needs an extra quart of oil. So yes, they tried charging me over $30 to add 1 extra quart of oil to my Jeep. Instead I went down the street to a competitor and got the oil change for a grand total after tax = $58. They all had a good laugh that TGK Auto would try doing that to one of their customers. Careful everyone. This is the reason auto shops have a stigma of being untrustworthy. It's because of places like TGK auto. If they think they can squeeze more money out of you, they will not hesitate to do it. And if you're reading this TGK auto. You know this was a sleazy move, just to make a couple extra bucks. Shame on you.

I came into TGK needing ONLY and alignment to my vehicle. I had recent work done on my car needing…read morenew tie rods, and hub assemblies. The mechanic who did this INTENSIVELY looked over the wheels of my car and found these to be the only problems. Said I needed just an alignment which he was unable to do. So I went to TGK to have this done. They charged me $130 for an alignment. RIDICULOUS and it's CROOKED STILL!!!! Not only did they fail to do a proper alignment, they claimed I had loose lower ball joints. If this was to be true then my mechanic would have been able to see that. I'm not dumb, he's not dumb. But apparently TGK thinks we are! The only way that would be true is if THEY intentionally loosened them thinking I'm just a dumb kid. Wont ever be coming back here. They offered me $50 off my next visit to "mAkE tHiNgS rIgHt" because they saw I left a bad review on google maps. Should just be giving me the proper alignment I paid $130 for with no extra charge. This company is just a FLAT. OUT. JOKE. They only want your money.

From the owner: You've found the best auto repair shop in the Big Lake, MN area--TGK Automotive! Just ask any of…read moreour clients, you'll find that our reputation for quality repair and maintenance service precedes us. Since we opened our first shop over ten years ago, we've done nothing but add to our menu of repair services as we added to our collection of state-of-the-art facilities. Clients know that when they come to our shop, they'll receive the most appropriate repair or maintenance service. Our goal is to make sure you avoid costly repairs, but if there is a repair need, you know who to call. Keep us on speed dial since you no longer have any need to search the Internet for the best shop in Big Lake. Protecting your vehicle's engine is how we enhance overall efficiency, performance, and longevity. Since we use the best quality parts for all auto repairs, we also help you retain the resale value of your vehicle. We'll design a clean and consistent oil change schedule that considers your vehicle's age, your driving habits, and the manufacturer's recommendations. This is the most vital maintenance service for your engine.

i had to have my car towed there because it wouldn't start. indicated to me they would be able to…read moreget my vehicle in that day or the next day. Here i sit 3 days later and he hasn't even looked at my vehicle and they seem to have stopped contacting me in order to hide the fact that they are not doing work on my car. . . . . blatant liars and clearly don't give a damn about their customers.

Rear breaks done with faulty break pads, even after they said they had detected the pads were…read morefaulty, they still ended up installing them. The results were a dangerous driving experience. The mechanic who fixed the negligence said this was unsafe and a danger on the roads. They did not do the work I paid them for, and are beyond untrustworthy. Avoid at all costs.

Great customer service and honest people. They don't try to upsell you and give you all the…read moreinformation straight. Plus they take videos and pictures of everything that is done. I highly recommend this location

I took my 2016 jeep wrangler sport to this shop after installation of my 2.5 inch AEV lift kit and…read morelower control arms. This shop does not understand the draglink ptoblem after installing a lift kit i was quoted 2500 all together for a steering angle sensor diag and programming and a differential re seal for my front axle and also new tie rod ends but doing my research the legit reason for my traction control light being was due to my drag link needing to be adjusted this shop does not understand how a lifted alignment of a jeep wrangler JK works and im paying 2500 for their MISDIAGNOSIS!!!!! I talked to other professionals and they told me that the drag link was the problem for off centering my jeep after my lift kit was installed I need help getting my money back for the mis diag and If you have a custom 4x4 or just a custom lift I recommend Automotive Concepts they are truly legit and have specialists that perform lifts and all other types of custom work DO NOT TAKE YOUR CUSTOM CAR TO THIS SHOP!!!!!

After taking my son's car for years, I decided to take my Buick Enclave here instead of Walser,…read moretrying to save some money. Kay me more in the long run. Took it in for power steering pump. Got the run around on fixing that and let them convince me to replace spark plugs. Found out later that they charged more than Walser for that work. Went back to complete power steering and learned it would be $1800 to replace it. I traded in the vehicle and regretted being talked into the overpriced spark plugs.

Found this place through a flyer in the mail with a great oil change & tire rotation special. I had…read moreto check Google for reviews since there weren't many here, and they were majority great so I gave them a try! Since I go in to work tues-thurs I had to go on a Friday, which I know is busiest for any type of car-business. I made an appointment for their 'back to school special ($60 for tire rotation, full synthetic oil change & alignment check) to drop off at 8am, and they said I could drop off any time between 7-10am! When I got there at 8am there were 3 other customers, one was sitting and waiting for a car and another was talking to a specialist. I was helped pretty quickly for being an early Friday morning. I asked for the special and they asked if I had any concern with my alignment, I said no and they asked if it was ok if they skipped the check since they may not have time to get to it. I said that was totally fine, and they promised if there was time they'd get to it. They also said they'd check if I needed the tires rotated before they did it, and they'd give me the oil change special if no rotation was needed, which was only $50 for the full synthetic change (normal oil change for me is normally between $70-$80). After this, I gave them my keys and I was off! I was called around noon to grab my car, and I headed over around 1:00. They let me know all I needed was the oil change so it was only $53 with tax. I appreciated that they didn't do anything or charge me for anything I didn't need! Will definitely be back for any other services I may need!

had appointment for an oil change they canceled it. schedule it for the next morning got a ride…read more They kept the whole day and still didn't do an oil change. would not recommend this place.

Son brought car in to get oil change and just wanted conventional. Employee was not very polite…read morepushing full synthetic. 2nd chance after previous experience with poor service at Mankato location. Will not be going back

I took my vehicle to TGK for a second opinion about a major problem that had been discovered by…read moreanother shop. TGK came through with flying colors. They diagnosed the serious problem and even text me a picture of it. They referred me to an automotive repair center that would be able to handle the problem!

Asked for them to install new spring in front of my already lifted Excursion, But I guess they do…read morenot work on lifted 4x4's anymore, told me they stopped doing that a few years ago. They advertise or claim they do this kind of work and having experience working on 4x4's???

Went in to get a diagnosis on my vehicle. They told me I needed a new transmission in my vehicle…read more Went for a second opinion at a different mechanic, Nothing was wrong with my transmission. I will only go to Chaska location for oil changes and nothing else.

************************************ DO NOT USE TGK AUTOMOTIVE CHASKA MN…read more ************************************ Costco in Chaska MN recommended only two auto repair shops to replace a front wheel bearing on a 2020 Chrysler Pacifica Limited. Here are the costs: Diagnostic Labor Parts Shop supplies Total TGK Automotive $175 $210 $487 $75 $947 8175 Hazeltine Blvd. Chaska MN 55318 Patrick / Manager 952-368-5000 Waconia Dodge Chrysler $80 $160 $322 $10 $572 Waconia MN ------------- Difference $375 Patrick/TGK indicated that they would be cheaper than Waconia Dodge Chrysler. Based on this information I got the work done there. When I got the bill, red flags went up so I got a quote from Waconia Dodge Chrysler. I am recommending that Costco drop TGK from their recommended vendors. I am also asking everyone on all the social media sites where I post this to not use them, and for them to tell their friends and relatives. Chris Kritcher *********** SINCE I POSTED THIS I WAS CONTACTED BY PATRICK/TGK AND HE CONCEDED THAT THEY WERE MUCH MORE EXPENSIVE THAN THE CHRYSLER DEALERSHIP IN WACONIA. HE GRACIOUSLY REFUNDED ME $375. I VERY MUCH APPRECIATE THE FACT THAT THEY DID MAKE IT RIGHT WHEN IT WAS BROUGHT TO THEIR ATTENTION. CHRIS KRITCHER